Yealink W52P User Manual
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Yealink W52P User Manual

Yealink W52P User Manual

Ip dect phones integrated with metaswitch commportal phone applications
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  • Page 2 Copyright © 2015 YEALINK NETWORK TECHNOLOGY CO., LTD. Copyright © 2015 Yealink Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink Network Technology CO., LTD.
  • Page 3 Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and comments to DocsFeedback@yealink.com.
  • Page 4 Yealink IP phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded online: http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.

  • Page 5: About This Guide

    Subscribers can log into CommPortal via web, business phone and mobile device, etc. This guide describes how to access the following CommPortal phone applications from Yealink W52P phones. Network Contacts  Network Call List ...
  • Page 6 CommPortal Phone Applications User Guide for Yealink SIP Phones...

  • Page 7: Table Of Contents

    Table of Contents About This Guide ..............v In This Guide ......................... v Table of Contents ..............vii Configuring the CommPortal Feature ........1 Configuring CommPortal Phone Applications ......5 Network Contacts........................6 Configuring Network Contacts ..................6 Using Network Contacts Feature on the Phone .............9 Network Call List.........................
  • Page 8 CommPortal Phone Applications User Guide for Yealink SIP Phones viii...

  • Page 9: Configuring The Commportal Feature

    Configuring the CommPortal Feature CommPortal integrated with Yealink W52P phones allows subscriber to access Network Contacts and Network Call List features quickly and easily. The system administrator should enable the CommPortal phone application and configure the authentication information for the users, and then users can access those features from the IP phone.
  • Page 10 CommPortal Phone Applications User Guide for Yealink SIP Phones as references: If the LCD screen prompts the error message as shown below: It indicates that any of the authentication information (user name/password/CommPortal URL) you enter is wrong. You need to re-enter the correct authentication information.
  • Page 11 (user name and password) have been filled. If the LCD screen prompts the message as shown below: It indicates that other phone is being authenticated. Yealink W52P phone does not allow more than two phones to be authenticated at the same time. When one handset authenticates successfully, other handsets can access the Metaswitch CommPortal phone applications without authentication.
  • Page 12 CommPortal Phone Applications User Guide for Yealink SIP Phones...

  • Page 13: Configuring Commportal Phone Applications

    Configuring CommPortal Phone Applications CommPortal integrated with Yealink W52P phones, allowing users to access CommPortal feature from their phones directly without need of opening a web browser or turning on Users can access the following directly from Yealink W52P phones: Network Contacts–...
  • Page 14 CommPortal Phone Applications User Guide for Yealink SIP Phones You can access the Network Contacts through the handsets. All handsets registered on the same base will share the same network contacts. There are three default groups in the Network Contacts: Contacts, Extensions and MLHGS.
  • Page 15 Configuring CommPortal Phone Applications Perform auto provisioning on the phone to download above configurations. For more information on how to perform auto provisioning, refer to Downloading Configuration Files on page 17. To configure the interval to update the network groups via CommPortal phone configurator: Login in to the CommPortal phone configurator of the desired account (e.g., 9702981673).
  • Page 16 CommPortal Phone Applications User Guide for Yealink SIP Phones Mark the desired radio box in the Contacts Group Enable field. (Optional.)You can change the default name of contact group in the Contacts Group Display Name field. Click Save changes to accept the change or the Discard changes to cancel.
  • Page 17 Configuring CommPortal Phone Applications To configure the MLHGS group via CommPortal phone configurator: Click on Features->CommPortal Phone Applications. Mark the desired radio box in the MLHGS Group Enable field. (Optional.)You can change the default name the MLHGS group in the MLHGS Group Display Name field.
  • Page 18 CommPortal Phone Applications User Guide for Yealink SIP Phones Press ->Network Contacts. Select the desired group, and then press the Enter soft key to connect to load the directory. You can add contacts in the Contacts group via your handset. Do one of the following: Manually ...
  • Page 19 Configuring CommPortal Phone Applications To search for a contact in the Network Contacts: Do one of the following. Press -> ->Network Contacts. Press ->Network Contacts. Enter a few continuous characters of the contact name or continuous digits of the contact number using the keypad. You can press to switch the input method.
  • Page 20 CommPortal Phone Applications User Guide for Yealink SIP Phones You can edit contacts in the Contacts group via your handset. To edit a contact in the Contacts group: Do one of the following. Press -> ->Network Contacts. Press ->Network Contacts.
  • Page 21 Configuring CommPortal Phone Applications The network contact information will be deleted from all handsets registered on the same base simultaneously. You can also delete all contacts by pressing the Options soft key, and then select Delete All. Network contacts can be updated in following situation: After the configured interval of automatic update (default interval: 60 minutes).
  • Page 22 CommPortal Phone Applications User Guide for Yealink SIP Phones To configure network call list feature via CommPortal phone configurator: Login in to the CommPortal phone configurator of the desired account (e.g., 9702981673). Click on Features->CommPortal Phone Applications. Mark the desired radio box in the Network Call List Enable for Handsets field.
  • Page 23 Configuring CommPortal Phone Applications Press the View soft key. The detailed information of the call log entry appears on the IP phone LCD screen. To place a call from the network call list: Press the History soft key. Press to select All Calls, Outgoing Calls, Missed calls and Accepted Calls.
  • Page 24 CommPortal Phone Applications User Guide for Yealink SIP Phones Select soft key. Press to set the number to be the Home/Work/Mobile number of the existing contact. And then press the OK soft key. (Optional.) Press the Yes soft key to replace the original number.

  • Page 25: Downloading Configuration Files

    Yealink IP phones support MAC authentication method to deploy phones. For more information on MAC authentication, refer to: www.metaswitch.com. Yealink IP phones also support HTTP digest authentication as defined in RFC 2617 to deploy phones. The system administrator only needs to provide authentication user name and password to the users, and then users can complete phone deployment on their own.

  • Page 26: Configuring The Update Mode

    The update mode is used to set the desired time to trigger the IP phone to perform the auto provisioning process. Yealink W52P phones support many update modes. Here we take the followings as examples to introduce how to trigger the phone to perform auto...
  • Page 27 Downloading Configuration Files The phone can obtain the provisioning server address by detecting DHCP options 66/ contacting RPS/Phone Flash when it is powered on, and then the phone will perform the auto provisioning process to download configuration files. To trigger auto provisioning via power on: Press to enter the main menu.
  • Page 28 CommPortal Phone Applications User Guide for Yealink SIP Phones Enter the user name and password in the login page. Click on Phone->Auto Provision. Click Autoprovision Now. The IP phone will perform the auto provisioning process immediately.

  • Page 29: Regulatory Notices

    Without prior written consent, no organization or individual is permitted to  make any change to the structure or the safety design of the device. Yealink is under no circumstances liable to consequences or legal issues caused by such changes.
  • Page 30 CommPortal Phone Applications User Guide for Yealink SIP Phones Please refer to the relevant laws and statutes while using the device. Legal  rights of others should also be respected as well. Environmental Requirements Place the device at a well-ventilated place. Do not expose the device under ...
  • Page 31 Regulatory Notices Before connecting a cable, connect the grounding cable of the device first.  Do not disconnect the grounding cable until you have disconnected all other cables. Cleaning Requirements Before cleaning the device, stop using it and disconnect it from the power ...
  • Page 32 CommPortal Phone Applications User Guide for Yealink SIP Phones...

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