Sign In With Mobile And Remote Access Through Expressway; Cisco Collaboration Problem Reporting Tool; Transfer - Cisco 8811 User Manual

8800 series
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Advanced Operations

• Transfer

• Uniform Resource Identifier (URI) Dialing

Sign in with Mobile and Remote Access Through Expressway

You can store your login information with User Credentials Persistent for Expressway Sign-In. Contact
Tip
your administrator to enable this feature.
Before You Begin
Before you can connect to your corporate network using Mobile and Remote Access Through Expressway,
you must have a valid service domain, username, and password. If you do not have this information, contact
your administrator.
You must reset your Network Settings when switching between Mobile and Remote Access Through
Expressway and Cisco Unified Communications Manager modes. This is to clear the Alternate TFTP Server
setting. See the Basic Reset section in the "Maintenance" chapter of this book.
If the DHCP option 150 or option 66 is enabled on your network router, you may have trouble logging in to
the corporate network. Disable DHCP option 150 or option 66 on your router. If you prefer not to disable
these DHCP options, you can configure the static IP address directly.
Procedure
Step 1
Enter your service domain in the Service domain field.
Step 2
Enter your username in the Username field.
Step 3
Enter your password in the Password field.
Step 4
Press Submit.
If you log in successfully, the Mobile and Remote Access Through Expressway sign-in information can be
found in on the Phone Information screen.

Cisco Collaboration Problem Reporting Tool

You can use the Cisco Collaboration Problem Report Tool (PRT) to collect and send phone logs - and to
report problems to your system administrator. This tool is found on the Phone Information screen.
Sign in with Mobile and Remote Access Through Expressway
Cisco IP Phone 8800 Series User Guide
101

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