Troubleshooting - Mass Portal Pharaoh ED User Manual

Troubleshooting

Feedrate and
Flowrate – these
settings can be
changed during
printing. E.g. use
the federate to slow
down the printing
process (for better
quality or more time
for quality inspection)
Flow rate will
change the amount
of filament being
extruded.
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MP Delta Manual ENG +.indd 44
Troubleshooting
In this section we introduce you with possible technical support
if its not working please contact our support team support@
massportal.com and we will be glad to help you
Extrusion problems.
No or not enough plastic is released from the nozzle.
The nozzle or another hot end part could be (partially) blocked by
dirt or carbonized material. First thing you want to check is if you
can manually pull out the filament. If you can not it's because it is
stucked. Most likely your nozzle is not clogged but the filament is
blocked. Heat up the nozzle to 230ºC and push extruder filament
from backside of and when the nozzle is hot you can easily pull
out the filament.
If there is a plug you can cut it off from this end and put the
filament back again. Check your flowrate again. Still not working?
Another thing you can try to get your nozzle free again:
You should first try to give your filament a motivating manual push
from the back. Grab the filament between your fingers and push
it in. Increasing the temperature to 230ºC it may help. If you can
push through the blockage your problem is solved and you can
restart your print again.
Check your filament spool if there isnt any knot, so the extruder
isnt able to deliver material to noozle because of the resistance.
Also check the pulley in extruder, the material might be stuck,
you can clean it by screawing it out or cleaning with hard brush
from chamber.
3D print not sticking to bed
Bed Temperature — increasing the bed temperature will help get
your parts to stick.
Blue/kapton tape - For ABS users, Kapton tape can help to get
your parts sticking and for PLA users, the blue painters tape from
the local hardware store works great.
First layer speed- print the first layer at about 30-40% of the
general speed to get better adhesion to the printing surface.
Fan- turn the fan down for the first layers so material sticks better
to bed
Level the bed- use automatic calibration.
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