Cisco TelePresence EX60 Administrator's Manual
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Cisco TelePresence EX60 Administrator's Manual

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See also: Troubleshooting Manual , User Manual
Cisco TelePresence System EX Series
Contents
Software version TC7.2
AUGUST 2014

AdministrAtor guide

CISCo TElEPrESEnCE SySTEmS
EX60 AnD EX90
D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014.
Introduction
Web interface
System settings
www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.
1
Administrator Guide
Setting passwords
Appendices

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  • Page 1: Administrator Guide

    Introduction Web interface System settings Setting passwords Appendices Software version TC7.2 AUGUST 2014 AdministrAtor guide CISCo TElEPrESEnCE SySTEmS EX60 AnD EX90 D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 2: Table Of Contents

    How to use the Touch controller ........... 10 reverting to the previously used software version....50 Factory reset ................51 may we recommend that you visit the Cisco web site regularly Using the web interface ............11 remote support user ............52 for updated versions of this guide.
  • Page 3 Factory resetting the Touch 8 control panel ....... 128 Technical specifications ............129 Supported rFCs ..............132 User documentation on the Cisco web site ......133 Cisco contacts ..............134 D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 4: August

    Cisco TelePresence System EX Series Administrator Guide Contents Introduction Introduction Web interface System settings Setting passwords Appendices CHAPTEr 1 introduction D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 5: User Documentation

    Initial configurations required to get the system up and endpoints/telepresence-system-ex-series/tsd-products- running support-series-home.html • Administering TC Endpoints on CUCM: Tasks to perform to start using the product with the Cisco Unified Communications manager (CUCm) • Administrator guide (this guide): Information required to administer your product •...

  • Page 6: What's New In This Version

    • SystemUnit name • Video oSD TodaysBookings • Standby StandbyAction • Audio DefaultVolume • Conference 1 maxTotalreceiveCallrate • Conference 1 maxTotalTransmitCallrate D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.
  • Page 7 H323 Profile [1] Encryption minKeySize Video Input Source[n] Type olD: <other/camera/PC/DVD/document_camera> networkServices medianet metadata nEW: <other/camera/PC/DVD/document_camera/ Peripherals Profile TouchPanels whiteboard> Time olsonZone D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 8: Ex90 System Overview

    EX90, front view EX90, rear view (without rear cover) Touch controller A handset can be attached to the Touch controller. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 9: Ex60 System Overview

    EX60, front view EX60, rear view (without rear cover) Touch controller A handset can be attached to the Touch controller. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 10: How To Use The Touch Controller

    Scroll in lists as shown. Use the directory, favorites list or call history list to call someone See the list of scheduled meetings D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 11: Using The Web Interface

    The Touch controller and its use are described in the EX90 and EX60 User Guides; the web interface is described in this guide. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 12: Accessing The Web Interface

    Signing out Hover the mouse over the user name and choose Sign out from the drop-down list. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 13: Changing The System Password

    Change password for the change to take effect. If the password currently is not set, leave Current password field blank. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 14: The Interactive Menu

    Sign In Banner Startup Scripts Security you can read more about user administration, user roles and access rights in the ► User administration section. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 15: System Information

    The system information shown in the illustration serve as an example. your system may be different. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 16: Placing A Call

    UrI or number. click the button for that participant is on hold. participant. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 17: Sharing Content

    1. Choose a Presentation source from the drop-down list. 2. Click Start Presentation. Stop content sharing: Click the Stop Presentation button that is present while sharing. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 18: Controlling And Monitoring A Call

    Click the button again to hide the information. Call details If necessary, scroll your browser to see the call details. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 19: Controlling Your Camera

    Zoom to zoom in and out. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 20: Local Layout Control

    The set of layouts to choose from depends on the system configurations. you may change the layout while in a call. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 21: Capturing Snapshots

    (main source and presentation source) approximately every two seconds. Snapshots from the video system D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 22: Controlling The Far End Camera

    3. Use the left and right arrows to pan the camera; the up and down arrows to tilt it; and to zoom in and out. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 23: Accessing Call Information

    Check this box, if you do not want to receive such notifications. Opening the Call Control page Click Open Call Control to go straight to the Call Control page. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 24: System Configuration

    The configuration shown in the illustration serve as an example. your system may be configured differently. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 25: Changing System Settings

    The configuration shown in the illustration serve as an example. your system may be configured differently. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 26: System Status

    The status shown in the illustration serve as an example. The status of your system may be different. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 27: Managing The Favorites List

    Favorites list on the Touch controller. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 28: Favorite List Folders

    Click Delete to remove the folder and all its contacts and sub-folders. Confirm your choice in the dialog that pops up. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 29: Choosing A Wallpaper

    Supported file formats: BmP, GIF, JPEG, PnG you cannot delete a predefined wallpaper. maximum file size: 2 mByte The custom wallpaper will be automatically activated once uploaded. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 30: Choosing A Ringtone

    Use the stop button (   ) to end the playback. Set the ringtone volume Use the slide bar to adjust the ringtone volume. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 31: Peripherals Overview

    ►  http://www.cisco.com/go/isdnlink-docs The peripherals shown in the illustration serve as examples. your system may have different peripherals and video input/output configurations. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 32: User Administration

    An administrator user account with full access rights, like the default admin user, must possess all the three roles. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.
  • Page 33 Use the Back button to leave without making any changes. The password is used with the web interface and command line interface. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.
  • Page 34 Use the Back button to leave without making any changes. The password is used with the web interface and command line interface. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.
  • Page 35 1. Click the name of an existing user to open the Editing user window. 2. Click Delete <user name>... and confirm when prompted. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 36: Adding A Sign In Banner

    Enter the message that you want to present to the user when signing in, and click Save to activate the banner. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 37: Managing The Video System's Certificates

    The certificates and certificate issuers shown in the illustration serve as examples. your system may have other certificate(s). D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 38: Managing The List Of Trusted Certificate Authorities

    CA certificate list (file format: .PEm). The certificate and certificate issuers shown in the illustration serve as examples. your system will have other certificate(s). D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.
  • Page 39 If the audit server cannot be authenticated, the logs will not be sent. Always upload the list of trusted certificate authorities before enabling secure audit logging. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 40: Managing Pre-Installed Certificates For Edge Provisioning

    The certificate and certificate issuers shown in the illustration serve as examples. your system will have other certificate(s). D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 41: Setting Strong Security Mode

    Disable strong security mode..Confirm your choice in the dialog box that appears The system will restart automatically. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 42: Changing The Persistency Mode

    Security > Persistency on the Configuration > System Status page. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 43: Deleting Trust Lists (Cucm Only)

    For more information about CUCm and trust lists, read the Administering TC Endpoints on CUCM guide available on the Cisco web site. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 44: Troubleshooting

    Deactivate standby to wake up the system. The messages shown in the illustration serve as examples. your system may show other information. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 45: Downloading Log Files

    The log files shown in the illustration serve as examples. your system may have other files. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 46: Starting Extended Logging

    As default, the network traffic is not captured. Use the drop down menu if you want to include a full or partial capture of the network traffic. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 47: Capturing Screenshots

    30 seconds before the screenshot is ready. All captured snapshots are included in the list above the buttons. Click the screenshot ID to display the image. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 48: Upgrading The System Software

    Click Browse... and find the downloaded .pkg file that contains the new software. Release key If you do not have the required key(s), contact your Cisco ii. Check the Upgrade automatically after upload check representative to obtain them. you need a valid release key to be able to use the video...

  • Page 49: Backup And Restore

    Click Restore to reconfigure the system as defined in the file. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 50: Reverting To The Previously Used Software Version

    Cisco technical support. We strongly recommend that you backup your system’s log files and configuration before you swap to the other software image.

  • Page 51: Factory Reset

    ► reverting to the previously used software version section. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 52: Remote Support User

    4. Cisco TAC will generate a password. The remote support user is valid for seven days, or until it is deleted. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 53: Restarting The System

    The system cannot be turned on again remotely; you must press its power button physically to turn it on. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 54: System Settings

    For full access to the system settings, the web interface must be used — the Touch controller provides access to a limited set of parameters only. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 55: Overview Of The System Settings

    [1..1] IEEE8021X Eap Ttls ......... 79 Conference [1..1] maxTotalTransmitCallrate ......66 corner of the Touch controller. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.
  • Page 56 Security Session InactivityTimeout ........92 SystemUnit name ..............99 networkServices nTP Address ..........83 Security Session Showlastlogon ........92 networkServices nTP mode ..........83 D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.
  • Page 57 Video Input Source [1..3]/[1..2] Quality ........ 108 Video oSD TodaysBookings ..........112 Video Input Source [1..3]/[1..2] Type ........106 Video oSD VirtualKeyboard ..........112 D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 58: Audio Settings

    Audio SoundsAndAlerts KeyTones Mode: Off Example: Off: The internal speakers are disabled. On: The internal speakers are enabled. Audio InternalSpeaker Mode: On Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 59: Audio Soundsandalerts Ringtone

    -34.5 dB to 15 dB (0.5 dB steps). The value 0 means that the audio is switched Audio VolumeHandset: 70 off. Example: Audio DefaultVolume: 50 Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 60: Audio Volumeheadset

    -34.5 dB to 15 dB (0.5 dB steps). The value 0 means that the audio is switched off. Audio Volume: 50 Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 61: Cameras Settings

    Manual: Turn the autofocus off and adjust the camera focus manually. ContinuousAuto: The camera focus is updated throughout the call, without being turned off. Cameras Camera 1 Focus Mode: Auto Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.
  • Page 62 Manual: Enables manual control of the camera white balance. The white balance level is set using the Cameras Camera Whitebalance level setting. Cameras Camera 1 Whitebalance Mode: Auto Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 63: Conference Settings

    Set the auto answer mode. Use the Conference AutoAnswer Delay setting if you want the Cisco TelePresence Server using the video system's interfaces (not available from the TrC5 system to wait a number of seconds before answering the call, and use the Conference remote control and on-screen display).

  • Page 64: Conference [1..1] Micunmuteondisconnect Mode

    Range: Select the number of minutes (between 0 and 1440, i.e. 24 hours) before the Do not Disturb session times out automatically. Conference 1 DoNotDisturb DefaultTimeOut: 60 Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 65: Conference [1..1] Encryption Mode

    H320: H320 ensures that calls are set up as H.320 calls (only applicable if connected to a Cisco TelePresence ISDn link gateway). Conference 1 DefaultCall Protocol: H323 Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 66: Conference [1..1] Maxtotaltransmitcallrate

    Conference 1 MaxTotalReceiveCallRate: 10000 Example: Requires user role: ADmIn Value space: <1..10> Range: 1 to 10. Conference 1 VideoBandwidth PresentationChannel Weight: 5 Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 67: Conference [1..1] Presentation Relayquality

    (mCU). rate or to high resolution for the presentation source. If registered to a Cisco Unified Communications manager (CUCm) version 8.6.2 or newer, the video system can use either the CUCm conference bridge, or the video system's own built-in Requires user role: ADmIn multiSite feature.

  • Page 68: Conference [1..1] Incomingmultisitecall Mode

    However, the call will appear as a missed call in the call history list. Conference 1 IncomingMultisiteCall Mode: Allow Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 69: Facilityservice Settings

    Requires user role: ADmIn Value space: <S: 0, 255> Format: String with a maximum of 255 characters. FacilityService Service 1 Number: "" Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 70: H323 Settings

    Requires user role: ADmIn Value space: <S: 0, 64> Format: A valid IPv4 address or IPv6 address. H323 NAT Address: "" Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 71: H323 Profile [1..1] Authentication Password

    1024bit: The minimum size is 1024 bit. 2048bit: The minimum size is 2048 bit. H323 Profile 1 Encryption MinKeySize: 1024bit Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 72: H323 Profile [1..1] Portallocation

    Static: When set to Static the ports are given within a static predefined range [5555-6555]. H323 Profile 1 PortAllocation: Dynamic Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 73: Logging Settings

    Administrator Guide Contents Introduction Web interface System settings System settings Setting passwords Appendices Logging settings Logging Mode not applicable in this version. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 74: Network Settings

    DHCPv6 server. The network IPv6 DHCPoptions setting determines which method to use. Network 1 IPv6 Assignment: Autoconf Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 75: Network [1..1] Dhcp Requesttftpserveraddress

    Network [1..1] DHCP RequestTFTPServerAddress Enter the static IPv6 network address for the system. This setting is only applicable when the This setting is used only for video systems that are registered to a Cisco Unified network IPv6 Assignment is set to Static.
  • Page 76 Range: Select a value between 0 to 63 - the higher the number, the higher the priority. The default value is 0 (best effort). Network 1 QoS Diffserv Audio: 0 Example: Network 1 QoS Diffserv Data: 0 Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.
  • Page 77 Range: Select a value between 0 to 63 - the higher the number, the higher the priority. The default value is 0 (best effort). Network 1 QoS Diffserv ICMPv6: 0 Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 78: Network [1..1] Ieee8021X Useclientcertificate

    Requires user role: ADmIn Value space: <S: 0, 64> Format: String with a maximum of 64 characters. Network 1 IEEE8021X Identity: "" Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 79: Network [1..1] Trafficcontrol Mode

    Set the network traffic control mode to decide how to control the video packets transmission Set the Peap (Protected Extensible Authentication Protocol) mode. Authenticates lAn clients speed. without the need for client certificates. Developed by microsoft, Cisco and rSA Security. Requires user role: ADmIn Requires user role: ADmIn Value space: <off/on>...

  • Page 80: Network [1..1] Remoteaccess Allow

    Requires user role: ADmIn Value space: <Auto/manual/off> Auto: The Cisco Discovery Protocol (CDP), if available, assigns an id to the voice VlAn. If CDP is not available, VlAn is not enabled. Manual: The VlAn ID is set manually using the network VlAn Voice VlanId setting. If CDP is available, the manually set value will be overruled by the value assigned by CDP.

  • Page 81: Networkservices Settings

    Off: Disable the possibility to place and receive SIP calls. On: Enable the possibility to place and receive SIP calls (default). NetworkServices SIP Mode: On Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 82: Networkservices Multiway Address

    NetworkServices HTTPS OCSP Mode: Off Example: Off: The HTTPS protocol is disabled. On: The HTTPS protocol is enabled. NetworkServices HTTPS Mode: On Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 83: Networkservices Ntp Address

    Example: NetworkServices Medianet Metadata NetworkServices SNMP Mode Switch on or off the capability to tag media flows with metadata related to the Cisco medianet deployment. SnmP (Simple network management Protocol) is used in network management systems to monitor network-attached devices (routers, servers, switches, projectors, etc) for conditions Requires user role: ADmIn that warrant administrative attention.

  • Page 84: Networkservices Snmp Communityname

    SnmP Agent in the codec. The default password is "public". Requires user role: ADmIn If you have the Cisco TelePresence management Suite (TmS) you must make sure the same SnmP Community is configured there too. noTE: The SnmP Community password is case Value space: <off/on>...

  • Page 85: Networkservices Ctms Encryption

    NetworkServices CTMS Encryption This setting indicates whether or not the video system supports encryption when participating in a multiparty meeting controlled by a Cisco TelePresence multipoint Switch (CTmS). CTmS allows three security settings for meetings: non-secure (not encrypted), best effort (encrypted if all participants support encryption, otherwise not encrypted) and secure (always encrypted).

  • Page 86: Peripherals Settings

    If the number of connected touch panels does not match this setting, the diagnostics service will report it as an inconsistency. note that only one Cisco Touch controller is supported in this version. Requires user role: ADmIn Value space: <notSet/minimum1/0/1/2/3/4/5>...

  • Page 87: Phonebook Settings

    VCS: Select VCS if the phonebook is located on the Cisco TelePresence Video Communication Server. TMS: Select TmS if the phonebook is located on the Cisco TelePresence management Suite server. Callway: Select Callway if the phonebook is to be provided by the WebEx TelePresence subscription service (formerly called CallWay).

  • Page 88: Provisioning Settings

    Select the HTTP method to be used for the provisioning. Auto: The provisioning server will automatically be selected by the video system. Requires user role: ADmIn TMS: The video system will be configured using TmS (Cisco TelePresence management System). Value space: <GET/PoST>...

  • Page 89: Provisioning Externalmanager Address

    Value space: <S: 0, 64> Format: String with a maximum of 64 characters. only applicable when the endpoint is provisioned by Cisco Unified Communication manager (CUCm) and an alternate CUCm is available for redundancy. Enter the address of the alternate Provisioning ExternalManager Domain: "any.domain.com"...

  • Page 90: Rtp Settings

    Requires user role: ADmIn Value space: <1120..65535> Range: Select a value from 1120 to 65535. RTP Ports Range Stop: 2486 Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 91: Security Settings

    Manual: Will use the port value defined in the Security Audit Server Port setting. Example: Security Audit Server PortAssignment: Auto Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 92: Security Session Showlastlogon

    Range: Select a value between 1 and 10000 seconds; or select 0 when inactivity should not enforce automatic logout. Security Session InactivityTimeout: 0 Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 93: Serialport Settings

    SerialPort settings SerialPort Mode Enable/disable the serial port. you will need a console cable made for the purpose. A description is found on Cisco Support Forum. make a search for "making a Console Cable and Consoling In". Requires user role: ADmIn Value space: <off/on>...

  • Page 94: Sip Settings

    On: listening for incoming connections on the SIP TCP/UDP ports is turned on. SIP ListenPort: On Example: SIP OCSP Mode not applicable in this version. SIP OCSP DefaultResponder not applicable in this version. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.
  • Page 95 On: When set to on, the system will search for available Turn servers in DnS, and before making calls the system will test if port allocation is possible. SIP Profile Turn DiscoverMode: On Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.
  • Page 96 Format: String with a maximum of 128 characters. SIP Profile 1 TlsVerify: Off Example: SIP Profile 1 Authentication 1 LoginName: "" Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.
  • Page 97 Off: Connect to the single proxy configured first in Proxy Address list. On: Set up multiple outbound connections to servers in the Proxy Address list. Standard: Use this when registering to standard SIP Proxy (tested with Cisco TelePresence VCS and Broadsoft)

  • Page 98: Standby Settings

    Standby Control to be enabled. Requires user role: ADmIn Value space: <1..480> Range: Select a value from 1 to 480 minutes. Standby Delay: 10 Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 99: Systemunit Settings

    Requires user role: ADmIn Value space: <off/on> Off: Disable logging. On: Enable logging. SystemUnit CallLogging Mode: On Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 100: Time Settings

    Time DateFormat: DD _ MM _ YY Example: Time Zone This has been replaced with the Time olsonZone setting as of software version TC7.2. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 101: Time Olsonzone

    America/ojinaga, America/Panama, America/Pangnirtung, America/ Istanbul, Europe/Jersey, Europe/Kaliningrad, Europe/Kiev, Europe/lisbon, Europe/ljubljana, Paramaribo, America/Phoenix, America/Port-au-Prince, America/Port_of_Spain, America/ Europe/london, Europe/luxembourg, Europe/madrid, Europe/malta, Europe/mariehamn, D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.
  • Page 102 Universal, W-SU, WET, Zulu> Range: Select a time zone from the list. Range: Select a time zone from the list time zones. Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 103: Userinterface Settings

    On: The user preferences are available from the Settings menu on the Touch controller. UserInterface UserPreferences: On Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 104: Video Settings

    Range: Choose for how long self-view remains on. The valid range is between 1 and 60 seconds. Video CamCtrlPip CallSetup Duration: 10 Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.
  • Page 105 CAMERA: Select CAmErA when you want to use the camera as input source 3. Video Input Source 3 Connector: CAMERA Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 106: Video Input Source [1..3]/[1..2] Presentationselection

    IfSignal: When set to IfSignal, the menu selection for the video input source will only be visible when a presentation source is connected to the video input. Video Input Source 1 Visibility: IfSignal Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 107: Video Input Source [1..3]/[1..2] Cameracontrol Mode

    Video Input Source 2 OptimalDefinition Profile: Normal Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 108: Video Mainvideosource

    Sharpness: Gives the highest possible resolution. Used when you want the highest quality of detailed images and graphics. Video Input Source 2 Quality: Motion Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 109: Video Layout Locallayoutfamily

    On: let the system automatically adjust aspect ratio. Maximized: The presentation starts up in full screen mode. Video Layout Scaling: On Example: Video Layout PresentationDefault View: Default Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 110: Video Layout Scaletoframethreshold

    LowerRight: The presentation PiP will appear in the lower right corner of the screen. Video PIP Presentation DefaultValue Position: Current Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 111: Video Selfview

    Video SelfviewDefault OnMonitorRole: Current Example: On: The self-view picture will be shown in fullscreen. Video SelfviewDefault FullscreenMode: Current Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 112: Video Monitors

    Video OSD TodaysBookings This setting is not applicable for this product. Video OSD MyContactsExpanded This setting is not applicable for this product. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 113: Video Osd Inputmethod Inputlanguage

    Requires user role: ADmIn Value space: <-100..100> Range: The value must be between -100 and 100. Video Output HDMI 1 Location HorizontalOffset: 1 Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.
  • Page 114 Requires user role: ADmIn Value space: <off/on> Off: Disable CEC control. On: Enable CEC control. Video Output HDMI 1 CEC Mode: Off Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.
  • Page 115 Requires user role: ADmIn Value space: <0..100> Range: Select a value from 0 to 100. Video Output LCD 1 Red: 50 Example: D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 116: Video Wallpaper

    HDmI output (see the Video output HDmI 1 monitorrole setting). D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 117: Experimental Settings

    Setting passwords Appendices Experimental settings The Experimental settings are for testing only and should not be used unless agreed with Cisco. These settings are not documented and WIll change in later releases. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014.

  • Page 118: Setting Passwords

    Cisco TelePresence System EX Series Administrator Guide Contents Introduction Web interface System settings Setting passwords Setting passwords Appendices CHAPTEr 4 setting pAsswords D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 119: Setting The System Password

    ► User administration accounts in the section. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 120: Appendices

    Appendices The appendices section provides you with additional information that you may find useful as an system administrator for the EX60/EX90. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 121: Cisco Vcs Provisioning

    Cisco TMS Provisioning Deployment Guide to find in this guide. Examples showing either the default value or an how to upload the file to Cisco TmS, and how to set the example value are included. desired values for the parameters to be provisioned. If not set by Cisco TmS, the default values will be used.

  • Page 122: Audio Outputs And Microphones

    Administrator menu. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 123: Optimal Definition Profiles

    1024 × 576 1280 × 720 1280 × 720 1280 × 720 1280 × 720 1280 × 720 ► System settings chapter. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 124: Clearpath — Packet Loss Resilience

    Go to System Configuration (on the web interface): • navigate to Conference 1 > PacketLossResilience > Mode Choose Off to disable ClearPath and On to enable ClearPath. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 125: Ex90 Dimensions

    DVI in (PC) Audio in (PC) Power LAN PC SECTION A-A All dimensions are in mm. EX90 weight: 11 kg (24.2 lb) D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 126: Ex60 Dimensions - Wall Mounting And Arm Mounting

    All dimensions in mm 35,6 Tilt range 111,2 166,1 140,7 Cross Section All dimensions are in mm. EX60 weight: 5.85 kg (12.9 lb) D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 127: Factory Resetting The Video System

    Touch controller. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 128: Factory Resetting The Touch 8 Control Panel

    (approximately 10 seconds). 3. Press the Mute button twice. The Touch controller automatically reverts to the default factory settings and restarts. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 129: Technical Specifications

    TC 5.x and earlier. TC6.0 does not support all CUCm features from software version TE6.0. Full feature parity in TC software was introduced in TC6.1. D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.
  • Page 130 720p in both main stream and autoconfiguration and DHCPv6 stream and dual stream dual stream simultaneously simultaneously * requires premium resolution option D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.
  • Page 131 • IP downspeeding Cisco and the Cisco logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the •...

  • Page 132: Supported Rfcs

    • rFC 3890 A Transport Independent Bandwidth modifier Feedback for SDP • rFC 4587 rTP Payload Format for H.261 Video Streams D14726.15 EX Series Administrator Guide TC7.2, AUGUST 2014. www.cisco.com — Copyright © 2010–2014 Cisco Systems, Inc. All rights reserved.

  • Page 133: User Documentation On The Cisco Web Site

    Setting passwords Appendices Appendices User documentation on the Cisco web site In general, user documentation for the Cisco TelePresence products is available here: The documents are organized in the following categories: Installation guides: ► http://www.cisco.com/go/telepresence/docs Install and Upgrade > Install and Upgrade Guides you have to choose your product category in the right pane until you find your product.

  • Page 134: Cisco Contacts

    DoCUmEnT FIlES AnD SoFTWArE oF THESE SUPPlIErS ArE ProVIDED “AS IS” WITH All FAUlTS. CISCo AnD THE ABoVE- on our web site you will find an overview of the worldwide Cisco contacts. nAmED SUPPlIErS DISClAIm All WArrAnTIES, EXPrESSED Go to: ►...

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