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Mitel 6863i User Manual: Call Forward Key

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the call (get the call back) by pressing the line key again.
BLF/Xfer and Call Forward: When the focused line is in the "Ringing" state, pressing the BLF/Xfer key forwards the call to
the extension unconditionally, disregarding the status of the monitored extension.
BLF/Xfer and Speed Dial: When the focused line and the monitored extension are idle, pressing the BLF/Xfer key causes
the phone to go offhook and dial the number of the extension.

Call Forward Key

Your System Administrator can configure the Call Forward function on a programmable key. You can also access the CFWD
menus by selecting Call Forward from the phone's Options menu. Use call forwarding when you want incoming calls to
be forwarded to another number when your phone is in the busy state, in the no answer state, or always. When the phone
is set to forward calls, the Message Waiting Indicator (MWI) and Call Forward softkey lights are on.
1.
Press the Call Forward softkey, or press
Use the 2and 5 keys to scroll through each mode.
Indicates
CFWD Enabled
Indicates
no CFWD
phone number
configured
Indicates
CFWD Disabled
In this example, CFWD All is enabled as indicated by a check mark (
phone number is configured as indicated by a
2
2.
Select a state using the
and
All: Forwards all incoming calls.
Busy: Forwards incoming calls to a specified number if DND has been enabled OR if the phone is currently engaged
in another call.
No Answer: Forwards incoming calls to a specified number if the call has not been answered for the specified
number of rings.
Note:
If CFWD All, CFWD Busy, and CFWD No Answer are all enabled (and/or if DND is enabled), the CFWD All settings take
precedence over CFWD Busy and CFWD No Answer.
You can also use the following keys if required:
All Off: Disables all CFWD states
All On: Enables all CFWD states
6863i User Guide for Clearspan – 2895-001 – October 2014
on the phone and select Call Forward. The Call Forward menu displays.
Cfwd Mode
1. All
Done
Change
Cfwd Mode
2. Busy
Done
Change
Cfwd Mode
3. No Answer
Done
Change
!
, and CFWD No Answer is disabled, as indicated by an X.
5
navigation keys. You can enable/disable any or all of the following states:
Line Keys and Programmable Keys
Cfwd Mode
4. All Off
Done
Change
!
Cfwd Mode
5. All On
Done
Change
X
), CFWD Busy is enabled but no call forward
23

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