Call Forward Key - Mitel 6873i User Manual

Notes: BLF/Xfer functionality can only be programmed on the top softkeys.
It is recommended that the Switch UI Focus to Ringing Line parameter be enabled
when using the BLF/Xfer feature. For more information about this parameter, see
UI Focus to Ringing Line"

CALL FORWARD KEY

Your System Administrator can configure the Call Forward function on a softkey, programmable
key, or expansion module key. Use call forwarding when you want a specific account on your
phone to be forwarded to another number when your phone is in the busy state or the no answer
state, or both. Pressing the Call Fwd softkey on the phone accesses the Call Forward menus.
The menu that displays is dependent on the Call Forward mode (Account (default), Phone,
or Custom) configured for the phone.
You can enable different Call Forward rules/modes independently (for example, you can set
different phone numbers for Busy, All, and No Answer modes and then turn them on/off
individually).
The following describes the key and Message Waiting Indicator (MWI) LEDs when Call Forward
is enabled on the IP phone.
• MWI LED on if any Call Forward mode is enabled for the account in focus.
• MWI LED off if all Call Forward modes are disabled for the account in focus.
Once Call Forward is enabled on your phone, you can access the Call Forward menus by
pressing a pre-configured Call Forward key, or by selecting Options > Call Forward from the
IP phone UI.
1. Press the configured Call Fwd softkey or press
2. Enter forwarding numbers using the dialpad keys or onscreen keyboard for any of the
following states:
- All: Forwards all incoming calls to the specified number.
- Busy: Forwards incoming calls to a specified number if DND has been enabled OR if
the phone is currently engaged in another call.
- No Answer: Forwards incoming calls to a specified number if the call has not been
answered for the specified number of rings.
Notes: If All and Busy and No Answer are all enabled (and/or DND is enabled), the All
settings take precedence over Busy and No Answer.
Pressing the CopyToAll key copies the call forward number of the Call Forward mode
in focus to every Call Forward mode. For example, if you have the cursor pointing at the
All state and has a call forward phone number configured, pressing the CopyToAll key
assigns the same phone number to the Busy and No Answer states as well.
3. If configuring a forwarding number for the No Answer state, navigate to the No. Rings field
and press the left or right arrow button to change the desired number of rings.
4. Press the On checkbox beside the respective Call Forward mode to enable the Call Forward
mode.
5. Press the Save softkey to save your changes.
on page 86.
IP Phone Keys
, and then the Call Forward icon.
"Switch
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