Trouble Shooting; Error Messages - Adam Equipment HIGHLAND SERIES Manual

8.0 TROUBLE SHOOTING
8.1 ERROR MESSAGES
If an error message is shown, repeat the step that caused the message. If the error
message is still shown then contact your dealer for support.
ERROR DESCRIPTION
CODE
Err 4
Initial Zero is greater
than allowed (4% of
maximum capacity)
when power is turned
on or when the [Tare]
key is pressed.
Err 5
Keyboard Error.
Err 6
A/D count is not
correct when turning
the scale on.
Err 9
A/D count is not
stable when turning
the scale on.
Low Battery indicator. Internal battery may be flat.
Unstable – balance
cannot get a stable
reading.
Red Light Low Battery indicator. Internal battery may be flat.
on front
panel
No Power when
turning on.
22 | P a g e
POSSIBLE CAUSES
Weight on the pan when
turning on. Excessive weight on
the pan when zeroing the
balance.
Improper calibration of the
balance.
Damaged load cell.
Damaged Electronics.
Improper operation of the
balance.
Load cell damaged.
Electronics damaged.
Load cell damage.
Something touching the pan.
Air movement, vibration or
instability.
Possible damage to the
mechanics / Loadcell.
Internal battery may be flat.
© Adam Equipment Company 2008
SOLUTIONS
Remove the transit screw
make sure the pan is fitted
correctly.
Make sure the calibration
weight is in its off position.
Remove any weight from
the stainless steel pan.
Try recalibrating.
Turn the balance off and
back on again.
Remove any weight from
the stainless steel pan and
turn the balance off and
back on again. Try
calibrating the balance.
There may be movement,
vibration or dirt on scale
during turning on. Make
sure there is nothing
touching the pan. Make
sure the internal weight is
in the off position. Make
sure the balance is level.
Try recalibrating.
Charge the battery or
replace internal
rechargeable battery.
Make sure the balance is
on a flat surface and away
from vibration. Make sure
the calibration weight is in
its off position.
Charge the battery or
replace internal
rechargeable battery.
Charge the battery or
replace internal
rechargeable battery.