T
roubleshooting
If the PTC does not turn on,
•
charge or replace the battery pack and
•
if the PTC still does not operate, follow your
organization's procedure to have the PTC
serviced.
If the bar-code scanner does not read a label,
•
move the PTC-960X closer to or farther away
from the bar-code label. You may not be scan-
ning at the correct distance,
•
change the angle of the PTC-960X to the bar-
code label. The PTC may be too far above or
below the bar-code label or too far to the side
of the bar code to scan properly,
•
clean the scanner lens on the nose of the PTC,
•
point the scanner at a blank surface and
press the scanner trigger. Look for the scan-
ning line that appears on the blank surface
when the scanner is operating. If no scanning
line appears, follow your organization's proce-
dure to have the PTC serviced, and
•
make sure the bar-code label you are trying
to scan is one of the bar-code types your
scanner has been programmed to recognize.
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