Technical Support - Galileo ADP 4100 Installation And Operator's Manual

Technical Support

ADP 4100 Printer Installation and Operators Manual, April 2007
1. Place the Unit inside an appropriately sized plastic bag.
2. Place the Unit onto the bottom piece of foam pad.
3. Wrap the narrow foam pad sleeve around the base of the Unit,
enclosing the wheels of the Unit and consequently the bottom
foam pad.
4. Place the top piece of foam padding onto the Unit.
5. Slide the wrapped Unit into the open side of the shipping
container.
6. Enter the RA # on the packing list and on the outside of the
container in at least two locations for easy identification at
Unimark.
7. Shipping label to include return address as well as "ship to".
8. Notify your "carrier of choice" for pick-up and delivery to Unimark.
As a purchaser or Unimark authorized third party maintainer of
Unimark products, you have the added benefit of technical assistance
in the installation, diagnosis and use of Unimark products.
Just call our toll free number (800 451-2926) and allow the auto-
attendant to guide you to our technical support line. A technical
support analyst will assist you.
To better serve you, please have the product in question on-line and
ready to test prior to calling technical support. In addition, have the
following information available:
Model Number/description
Serial Number
Failure message/code/description
Unimark operates two service support centers. Select the office
closest to you from the Unimark Contacts web page
(www.unimark.com). The customer support telephone number and e-
mail address are listed for your convenience.
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