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ADP 4100 Printer
Installation and Operations Manual

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Summary of Contents for Galileo ADP 4100

  • Page 1 ADP 4100 Printer Installation and Operations Manual...
  • Page 2 Galileo International, L.L.C. obtained written permission from Unimark to reproduce contents of the Unimark XP Installation and Operator’s Manual 71U-1429-100 © 2007 Unimark Products, LLC. for the ADP 4100 printer. No part of this publication may be reproduced or transmitted without prior written permission of Galileo International, L.L.C.
  • Page 3: Table Of Contents

    Basic Alert Messages .......................... 31 Thermal Print Head Replacement ......................34 Customer/Technical Support ........................36 Return Authorization/Customer Service ....................36 Technical Support............................ 37 Warranty Statement..........................38 Alerts and LCD Messages........................40 ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 4 POWER UP SEQUENCE MESSAGES ................... 40 FIRMWARE UPDATE MESSAGES....................40 STOCK JAM MESSAGES ....................... 41 STOCK STATUS MESSAGES ......................43 AEA ERROR MESSAGES ....................... 44 NORMAL PROCESS MESSAGES ....................47 COMMUNICATION ERROR MESSAGES..................47 ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 5: Fcc

    Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own cost. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 6: Adp 4100 Printer

    The Unit uses an auto switching power supply which allows automatic operation in both 110 and 220VAC environments. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 7: Operating Tips

    When a component is subject to damage, a caution notice will appear before the step. Each caution notice will explain the potential damage and specify the appropriate precautions. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 8: Box Contents

    2. Keys 3. AC Power Cord 4. XP Manual or Product CD 5. Optional items such as ticket catchers, Bin C options, and interface cables and adaptors/gender changers 6. Sample Test Stock ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 9: Product Specifications

    Keys: Eight momentary push button keys (see “Front Panel” section for details) LEDs: Four indicator LEDs (see “Front Panel” section for details) Display: 2 row by 20 column (2x20) alpha numeric (see “Front Panel” section for details) ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 10: Physical

    Accessories Kit consists of the power cord, ticket catcher, Operator's Manual or Product CD, and some sample stock for testing. The exact contents of the kit are subject to change without notice. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 11: Bin Full Feature

    This action moves the bin full bale from the locked storage position to the operating position. The bin full bale should move freely up and down. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 12: Attaching The Ticket Catcher

    (or rolled) to an open area where the doors can be fully opened. The left and right doors must be able to swing open 90º to load ticket stock or to perform routine maintenance. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 13 If the power cable cannot be plugged into the outlet, contact an electrician to have the outlet replaced. Do not use an adapter to defeat the grounding feature. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 14: Plugging In The Unit

    4. USB: An optional Universal Serial Bus connection is available for USB connectivity. 5. Modem: An optional RJ-11/RJ-12 connection is available for modem (phone line) based connections. 6. RF: An optional antenna mount is available for RF based connectivity. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 15: Host Interface Specification

    The Unit uses an asynchronous serial data transmission method. Data is sent based on any combination of the following: Baud Data Length Parity Stop Bit None, Even, Odd, Mark, 1200 - 115,200 7, 8 1, 2 Space ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 16: Front Panel

    9. RESET - Used to clear alert messages and conditions. 10. EXIT -Pressing this key moves the operator back one menu level or cancels a particular operation. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 17: Basic Operator Level Menu

    4. Print head profile checks element resistance and then prints results. Profile algorithm takes approximately 20 sec. 5. See Operator's Manual "Cleaning" Section for complete process details. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 18: Adjustments Menu

    5 Inches Per Second 6 Inches Per Second Adjustments Print Speed 7 Inches Per Second 8 Inches Per Second Enter Value (-30 to +30) Burst Position Adjust Bin A:xx B:xx C:xx Print Sample ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 19: Basic Unit Operation And Setup

    As soon as the Unit is powered on, it will begin performing an internal self-test procedure that may take up to 10 seconds. To power-down the Unit, simply toggle the power switch to the O (OFF) position. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 20: Loading Ticket Stock

    6. To determine which side of the direct thermal stock is the printable side, rub your fingernail or a hard object across the surface of the ticket. The printable side will show a dark mark and the non- printable side will not. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 21 8. When all selected paths have been loaded with ticket stock, close and lock the left side door. 9. If the Unit is in the Off-line state, press the ONLINE key to resume operation. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 22: Operating Under A Crs Or Airline Host

    Unit. If there is still a problem, refer to the “Troubleshooting” section for help. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 23: Clearing Stock Jams

    Unit. CAUTION Take caution when opening the left side door. Refer to “Installation” sectionfor details on how the left door opens and the space required. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 24 Refer to the following two figures for sensor locations. 10. Plug the power cord back into the Unit, toggle the power switch to I (ON), and reload the ticket stock as described in the “Basic Operation and Setup” section. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 25 ADP 4100 Printer Stock Sensors on Outer Wall Stock Sensors on Inner Wall ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 26: Cleaning

    700-5014-600 (single), or the card may be ordered as a kit of five (-605K), twenty-five (-625K), etc. Do not remove the card from the sealed pouch until you are ready to insert the card into the Unit. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 27: Periodic Inspection

    All dust should be removed at least every three months to maintain performance. 3. If cleaning is required, complete the recommended cleaning procedures listed in the following sections. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 28: Cleaning External Surfaces

    (left paper stock side): 1. Toggle the power switch to O (OFF) and unplug the power cord from the rear of the Unit. CAUTION Take caution when opening the left side door. Refer to ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 29: Cleaning The Encoder Drive And Idler Rollers

    Unit, toggle the power switch to I (ON), and reload the ticket stock. Refer to the “Basic Unit Operation and Setup” section. Cleaning the Encoder Drive and Idler Rollers Use the following steps to manually clean the encoder drive rollers: ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 30 9. After all cleaning is complete, plug the power cord back into the rear of the Unit, toggle the power switch to I (ON), and reload the ticket stock. Refer to the “Basic Unit Operation and Setup” section. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 31: Cleaning The Print Head And Platen

    This is the area that normally contacts the print head platen. Move the swab back and forth across the print head until it is clean. 5. Dampen a lint-free cloth with a 99% Isopropyl Alcohol cleaning solution. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 32: Troubleshooting

    (Printed Circuit Board Assembly) power switch to the I (ON) position and attempt to power on again. If this does not correct the problem, call the CRS or Airline host Help Desk for assistance ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 33: Basic Alert Messages

    A front panel alert message occurs when the Unit detects a condition that must have user intervention. These messages may also be indicated by an audible tone and/or an LED flashing. Exact message will vary depending on specific customer firmware. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 34 “# Stock Type Err” ticketing data stream and what is being utilized. “Missing Stock Type #” setup in the Unit’s configuration for ERRS will be returned to the host CRS. each bin. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 35 ERR7 will be returned to the host CRS. inserted in the front revalidation slot. Reset will eject coupon. ERR1 will be returned The Unit cannot process tickets while to host CRS. a coupon is inserted for revalidation. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 36: Thermal Print Head Replacement

    7. Slide the new print head assembly into the transport mechanism, matching the print head assembly guide to the groove in the print head mounting block. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 37 Press the ENTER key. The Unit will read the baseline resistance of the print head you just installed. Once the baseline resistance has been read, press the ONLINE key to put the Unit back into service. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 38: Customer/Technical Support

    Customer Service. DO NOT SHIP WITH TICKET STOCK INSTALLED! Packaging – Use original packaging materials or equivalent. If not available, Unimark can provide at a small cost. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 39: Technical Support

    Unimark operates two service support centers. Select the office closest to you from the Unimark Contacts web page (www.unimark.com). The customer support telephone number and e- mail address are listed for your convenience. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 40: Warranty Statement

    Unimark’s confirmation that such product meets Unimark warranty. In the event of a defect covered by its warranty, Unimark will return via ground transportation, the repaired or replaced product to the Purchaser at Unimark’s cost. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 41 The warranties herein give you specific legal rights, and you may have other legal rights which vary from state to state. ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 42: Alerts And Lcd Messages

    U s i n g O n l i n e D e f a u l t s , P r e s s K e y R e a d y ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 43: Stock Jam Messages

    P r e s s E n t e r f o r M e n C l e a r , P r e s s R e s e t ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 44 P r e s s E n t e r f o r M e n C l e a r , P r e s s R e s e t ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 45: Stock Status Messages

    B i n ( s ) C E m p t y R e a d y P l e a s e L o a d S t o c k ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 46: Aea Error Messages

    AEA command. Where ## = the Ticket Print message element where O n l i n e the error was detected TK: B a d E l e m ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 47 AEA command. O n l i n e Where #### = the name of the PECTAB P T : # # # # N o M e m o r y ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 48 O n l i n e Where # = the Stock Type selected in the Ticket print message M i s s i n g S t o c k T y p e ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 49: Normal Process Messages

    O n l i n e O n l i n e C o m m u n i c a t i o n s E r r o R e a d y ADP 4100 Printer Installation and Operators Manual, April 2007...
  • Page 50 ADP 4100 Printer ADP 4100 Printer Installation and Operators Manual, April 2007...

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