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ADP 4100 Printer
Alert Message
"Jam - Burst Failure"
"Clear, Press Reset"
"Jam – Bin A, B, or C"
"Clear, Press Reset"
"Jam – Encoder"
"Clear, Press Reset"
"Jam – Print"
"Clear, Press Reset"
"Jam – Exit"
"Clear, Press Reset"
"Jam – Reval"
"Clear, Press Reset"
"Online"
"Communications Error"
"Bin(s) A,B,C Empty"
"Please Load Stock"
"Exit Bin Full"
"Remove Coupons"
"Reject Bin Full"
"Empty, Press any key"
"Bin(s) A,B,C"
"SCN Read Error"
"Online"
"Missing PECTAB x"
"Online"
"PT:xx Element:##"
"Online"
"PT: Bad Header"
"Online"
"# Stock Type Err"
"Missing Stock Type #"
32
The following table describes typical alert messages that may occur,
the possible causes, and corrective actions to be taken.
Possible Cause
Unit failed to burst or separate a
ticket from the stock source
Unit failed to move stock from Bin (as
indicated) to the proper location for
the burst operation or when loading
new stock
Unit failed to move the stock through
the encoder to the print head path
area
Unit failed to move the stock past the
print head to the exit path area
Unit failed to move the stock out the
exit point and clear the exit sensor
and rollers
Unit failed to move the stock from the
revalidation slot/path into the encoder
path area
There is a mismatch between the
host and Unit's communication
parameters (baud, parity, data bits)
Indicated bin(s) are empty
Indicates that the exit bin is full
Indicates that the reject bin is full
Unit could not read SCN (Stock
Control Number) from the stock
installed in the indicated bin(s)
Unit could not print tickets because
the referenced format table
(PECTAB) was not in memory
Unit detected an error in the PECTAB
sent to Unit. xx is the PECTAB name
and ## is the element that has the
error.
Unit detected an error in element 00
(header element) of the PECTAB
being downloaded to the Unit.
Unit detected a mismatch between
the stock type being called out in the
OR
ticketing data stream and what is
setup in the Unit's configuration for
each bin.
ADP 4100 Printer Installation and Operators Manual, April 2007
Corrective Action
Press RESET key. Unit will attempt to clear the
jam itself. If it cannot clear the jam you may
have to manually remove the stock
Press RESET key. Unit will attempt to clear the
jam itself. If it cannot clear the jam you may
have to manually remove the stock
Press RESET key. Unit will attempt to clear the
jam itself. If it cannot clear the jam you may
have to manually remove the stock
Press RESET key. Unit will attempt to clear the
jam itself. If it cannot clear the jam you may
have to manually remove the stock
Press RESET key. Unit will attempt to clear the
jam itself. If it cannot clear the jam you may
have to manually remove the stock
Press RESET key. Unit will attempt to clear the
jam itself. If it cannot clear the jam you may
have to manually remove the stock
Check the host CRS parameters against the
Unit's communication settings. Call the CRS or
Airline host Help Desk for assistance
Check bin location(s) indicated and load stock
as necessary
Remove stock from exit bin/catcher
Remove stock from reject bin, then press any
key to clear message
Check stock in indicated bin(s) and verify it is
installed correctly
Verify stock in indicated bin(s) is actually pre-
encoded SCN type
Load the appropriate PECTAB. Call the CRS or
Airline Host help desk for assistance. ERR6 will
be returned to the host CRS.
Call the CRS or Airline Host help desk for help.
ERR8 will be returned to the host CRS.
Call the CRS or Airline Host help desk for help.
ERR8 will be returned to the host CRS.
Call the CRS or Airline Host help desk for proper
stock setup based on the ticketing data stream
being utilized.
ERRS will be returned to the host CRS.
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