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6.
Software Download & Installation
Please follow steps below to download and install monitoring software:
1.
Go to the website
2.
Click ViewPower software icon and then choose your required OS to download the software.
3.
Follow the on-screen instructions to install the software.
4.
When your computer restarts, the monitoring software will appear as an orange plug icon
located in the system tray, near the clock.
7. Troubleshooting
Use the table below to solve minor problems.
Problem
No words displayed on
the front panel.
Alarm sounds
continuously.
When power fails,
back-up time is
reduced.
The mains supply is
normal , but the UPS is
operating in battery
mode.
If any abnormal situations occur that are not listed above, please call for service immediately.
http://www.power-software-download.com
Possible Cause
Low battery.
Battery fault.
The UPS is not turned on.
UPS fault.
The UPS is overloaded.
Battery voltage is too low.
Battery defect. May be due to
high temperature operation
environment, or improper
operation of battery.
Power cord is loose.
Solutions
Charge the UPS for at least 6 hours.
Replace the battery with the same
type of battery.
Press the power switch again to turn
on the UPS.
Please check fault code table for the
details.
Remove some critical load.
Charge the UPS at least 6 hours.
Replace the battery with the same
type of battery.
Reconnect the power cord properly.
EN 6
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