Troubleshooting - PROLiNK PRO850SFCU Quick Start Manual

5. Software Download & Installation
Please follow steps below to download and install monitoring software:
1. Go to the website
2. Click ViewPower software icon and then choose your required OS to download the software.
3. Follow the on-screen instructions to install the software.
4. When your computer restarts, the monitoring software will appear as an orange plug icon
located in the system tray, near the clock.

6. Troubleshooting

Use the table below to solve minor problems.
Problem
No LED display on
the front panel
Alarm continuously
sounds when the
main is normal.
When power fails,
back-up time is
shortening.
The main is normal
but LED is flashing.
http://www.power-software-download.com
Possible Cause
Low battery.
Battery fault.
The UPS is not turned on.
The UPS is overload.
The UPS is overload.
Battery voltage is too low.
Battery defect. It might be
due to high temperature
operation environment, or
improper operation to
battery.
Power cord is loose.
Solutions
Charge the UPS at least 6 hours.
Replace the battery with the same
type of battery.
Press the power switch again to
turn on the UPS.
Remove some loads first. Before
reconnecting equipment, please
verify that the load matches the
UPS capability specified in the
specs.
Remove some critical load.
Charge the UPS at least 6 hours.
Replace the battery with the same
type of battery.
Reconnect the power cord
properly.
EN 5