Referrals Process - Ingenico iWL221 Quick Manual

Step
7
Printing
CUSTOMER RECEIPT
Please Wait...
Step
8
Tear Off
CUSTOMER RECEIPT
Press ENTER if OK
Press MENU to Reprint
To prolong the life of your paper roll please ensure that when tearing receipt copies from the
terminal, that the paper is torn from left to right, across the screen.
The REFUND transaction is now complete and the terminal will return to the
READY prompt.

4. Referrals Process

Occasionally you will receive a referral response message. Follow the 'Miscellaneous
Prompts' table in your main iWL220/250 Terminal User Guide (Section 45, page 37).
TMS, iWL221 GPRS, Card Sales & Refunds Quick Guide, 0613 v1
When the transaction has been authorised the
terminal will print the 'Customer Copy' sales receipt;
this must be given to your customer in addition to any
other refund receipt that you may provide.