True CS900 Owner's Manual page 129

CHAPTER 7: ADDITIONAL INFORMATION
TROUBLESHOOTING GUIDE (continued):
Fault CN02: Invalid
Console Configuration
Fault CN03: Stuck Key
Fault CN04: Lower
Board Comm Fault
(Treadmill Only)
Fault CN05: No Lower
Control
Fault CN06: Config
Mismatch
Fault CN07: Calibration
Timeout
Fault CN08: Calibration
Failed - Lower Limit Not
Reached
Fault CN09: Insert
Safety Key
Fault CN10: E-Stop
Fault
Fault CN24: BB Comm
Fault
Fault CN25: Firmware
Mismatch
The product configuration data has
Console failed validation checks (incline
ranges make no sense, etc.)
Console Membrane Key stuck down/closed
Brainboard fails to receive timely
Console communication responses from
lower board - Fault after 3 retries
No lower board connected to
Console console - detection wires not
connected.
Console is configured for a product
Console different than that to which it is
connected.
Incline Calibration was not able to
Console
complete within allowed time.
During incline calibration, the
Console incline stalled before reaching what
should be the lower limit.
Console Emergency Circuit opened
A test of the emergency circuit has
Console
failed
SBC cannot communicate with
Console
Brainboard
Firmware on brainboard not
Console
compatible with SBC software
Truefitness.com / 800.426.6570 / 636.272.7100
Power cycle
Console Configure
incorrectly Re-configure console
Incline Motor out of
Contact dealer or
range
TRUE service
Loose Cable
Membrane key is Contact dealer or
damaged TRUE service
Unit is configured as
Re-configure console
a treadmill
Power cycle
Loose Cable Check cable
connections
Console Configure
Re-configure console
incorrectly
Power cycle
Console Configure
incorrectly
Re-configure console
Check cable
Loose Cable
Connections
Unit is configured as
Re-configure console
a treadmill
Unit is configured as
Re-configure console
a treadmill
Unit is configured as
Re-configure console
a treadmill
Unit is configured as
Re-configure console
a treadmill.
Power cycle
Console Contact dealer or
TRUE service
Power cycle
Corrupt software
Reconfigure Console
Re-install
Firmware and
software/firmware
software versions
Contact dealer or
are not compatible
TRUE service
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