True CS400 Owner's Manual

True CS400 Owner's Manual

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*Assembly Guide & Warranty Card Included
CS400 RECUMBENT
BIKE OWNER'S
MANUAL
Revision 122613

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Summary of Contents for True CS400

  • Page 1 *Assembly Guide & Warranty Card Included CS400 RECUMBENT BIKE OWNER’S MANUAL Revision 122613...
  • Page 2 CS400 RECUMBENT BIKE OWNERS MANUAL IMPORTANT: All Products shown are prototype. Actual product delivered may vary. Product specifications, features & software are subject to change without notice. For the most up to date owner’s manual please visit www.truefitness.com. For documents in additional languages please visit www.truefitness.com/document-library/29/international-manuals IMPORTANTE: Todos los productos mostrados son prototipos.
  • Page 3 The proud manufacturing tradition of quality and the culture of innovation at TRUE have given rise to a full line of truly extraordinary treadmills, indoor cycles and elliptical cross-trainers. As a result, people all over the world are benefiting from the TRUE experience.
  • Page 4: Table Of Contents

    CS400 RECUMBENT BIKE OWNERS MANUAL TABLE OF CONTENTS : Chapter 1: Safety Instructions Chapter 4B: Escalate Operation Safety Instructions Space Requirements Escalate 9 Overview Grounding Instructions Console Navigation Power Requirements Advanced Console Functions Warning Decals Compliances Chapter 4C: Emerge Operation...
  • Page 5: Chapter 1: Safety Instructions

    45, smokes, has high cholesterol, is obese or has not exercised regularly in the past year. Additionally, TRUE recommends consulting a fitness professional on the correct use of this product.
  • Page 6 To disconnect plug remove from electrical outlet. • The CS400 bike is self-generated and does not require the use of an electrical outlet with the LED console. Optional TFT or touch screen consoles require 110V AC input and 9V DC 1.5Amp output for console operation only.
  • Page 7: Space Requirements

    SPACE REQUIREMENTS: • TRUE’s recommendation is to leave a 39” safety zone at rear of bike. The sides of the bike should be at least 20” away from the wall or obstructions. (See Fig 1) Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 8: Grounding Instructions

    CHAPTER 1 SAFETY INSTRUCTIONS GROUNDING INSTRUCTIONS: This product must be grounded, If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding conductor and a grounding plug.
  • Page 9: Power Requirements

    CHAPTER 1 SAFETY INSTRUCTIONS Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 10: Warning Decals

    CHAPTER 1 SAFETY INSTRUCTIONS WARNING DECALS: WARNING: Replace warning labels that may be worn, damaged or missing. To replace any worn or missing warning decals contact TRUE FITNESS by one of the following: www.truefitness.com contact customer service at 800-883-8783. COMPLIANCES: This equipment complies with all applicable codes and regulations.
  • Page 11: Chapter 2 Assembly Instructions

    All exercise equipment is potentially hazardous. If attention is not paid to the conditions of equipment usage, death, or serious injury could occur. • Save these instructions. *Should you need technical assistance in assembly of your TRUE Fitness product, contact TRUE Fitness Technical Support at 1-800-883-8783. PRE-ASSEMBLY CHECK LIST: Provided Tools:...
  • Page 12 CHAPTER 2: ASSEMBLY INSTRUCTIONS PRE-ASSEMBLY CHECK LIST (continued): Provided Hardware: 1 & 2 (F & R 4 (S RONT TABILIZER ANDLEBAR Counter-bore Hex Screw, M8xL20 Hex Screw, M10xL55 (C4) Qty. 4 (X1) Qty. 4 Hex Screw, M8xL20 (X4) Qty. 2 Split Washer, M10 (S1) Qty.
  • Page 13: Assembly Steps

    CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS: CAUTION: • Use caution when assembling bike. It is recommended that at least two people unpack and assemble bike. • Remove all bike components from packaging. • For each step use hardware in the corresponding bag Sub-Assembly Identification: Use the image below as a reference for where the provided sub-assemblies will be located in the complete bike assembly: Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 14 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Step 1 & 2 Front and Rear Stabilizer Bars: CAUTION: • It is recommended that at least 2 people are used to assemble the bike • To protect the floor from damage, rest the bike frame on a large piece of cardboard packaging Wheels Forward •...
  • Page 15 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Step 3 Seat Latch Handle: • Insert Seat Latch Handle into Seat Carriage • Insert screws (#28, quantity 2) • Tighten using the provided 4mm hex wrench Step 4 Seat Handlebar Cable Connections: •...
  • Page 16 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Step 6 Seat Cushion: • For each screw (#140) insert through quantity 1 split washer (#142) then 1 flat washer (#141) • Place the Seat Cushion onto the top of the Seat Carriage •...
  • Page 17 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Step 9 Water Bottle Holder: • Place Water Bottle Holder Top onto the Handlebar tube (as shown, left) • Align the Water Bottom Holder Bottom component with the Water Bottle Holder Top component •...
  • Page 18 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Step 11 Front Mast Cable Routing: • At least 1 person should hold the Front Mast while an additional person(s) routes the Front Mast cables • Route the bundle of cables through the Front Mast (as shown, left) •...
  • Page 19 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Step 13 Console Mounting: • The fasteners used to attach the Console are provided in the Console packaging • Align the back of the Console with the Front Mast Console Mounting Plate •...
  • Page 20 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Step #15A Console Cable Connections: *Follow Step 15A if installing a touchscreen console or 15”TFT console. For other consoles, proceed to Step 15B. 15” TFT 10” Touchscreen Console Console Network Power Cable Do Not Use 2 Pin Cable...
  • Page 21 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Step #15A Console Cable Connections (continued): *Follow Step 15A if installing a touchscreen console or 15”TFT console. For other consoles, proceed to Step 15B. 15” TFT 10” Touchscreen Console Console Do Not Use Ensure the Ground Cable is attached by the Ground Screw *Location Varies By Model...
  • Page 22 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Step 15B Console Cable Connections: *Follow Step 15B if installing a 9” TFT console or an LED console. For other consoles, return to Step 15A. 9” TFT Console Orange LED Console Connect Data Cable (50-pin) Both 9”...
  • Page 23 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Step 16 Console Cover: • For all hardware, tighten using a Phillips head screwdriver (not provided) • Attach the Top Console Cover to the Front Mast Mounting Plate using 4 screws (#221) •...
  • Page 24 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Power Supply Installation: *These installation steps are only required if this unit is paired with a touchscreen console or a 15”TFT console. Step A Remove Left Rear Shroud: • Unscrew quantity 9 screws from the Left Rear Shroud, using a Phillips head screwdriver (not provided) •...
  • Page 25 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Step C Reconnect Power Supply Latching Connector: Step D Connect the Power Supply: Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 26 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Step E Insert the Power Supply Wire Ties: Step F Mount the Power Supply: Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 27 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Step G Re-install Left Rear Shroud: • Align the Left Rear Shroud with the Right Rear Shroud and U-Shaped Rear Cover components • Re-install quantity 9 screws to the Left Rear Shroud, using a Phillips head screwdriver (not provided) Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 28 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Unit Leveling (if necessary): Turn feet (4x, located on the Front and Rear Stabilizer) to adjust the levelness of the unit. Final Unit Connections: Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 29 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Optional Touchscreen Console & 15” TFT Console Connections: Optional 9” TFT Console and Orange LED Console Connections: Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 30: Chapter 3: Product Overview

    CHAPTER 3: PRODUCT OVERVIEW BIKE OVERVIEW: Console Assembly Contact Heart Rate Pads Coaxial Port Ethernet Port Power Cord Battery Charge Port Seat Adjustment Handle Pedals Leveling Feet Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 31 CHAPTER 3: PRODUCT OVERVIEW RECUMBENT BIKE OVERVIEW (CONTINUED): Console Assembly: The console allows the user to set up a workout program and control the bike during a workout (For console overview and operation instructions refer to the owner’s manual for the selected console option). Contact Heart Rate Pads: Allows the user to check their heart rate without wearing a wireless chest strap.
  • Page 32: Chapter 4: Programming & Operation Heart Rate Monitoring

    HEART RATE CONTROL (HRC): Introduction: You are now the owner of the most sophisticated Heart Rate Control equipment available. TRUE HRC is unique and patented. It accommodates users from rehabilitation to world class athletes, and all those in between. TRUE HRC allows users to do a completely adjustment free heart rate controlled workout.
  • Page 33: Target Heart Rate

    HEART RATE CONTROL (continued): The TRUE HRC system is unique because users must enter the key parameters of the workout; target heart rate, weight, age, and time, prior to beginning the HRC workout. As users approach their target heart rate, the bike’s computer takes full control over the workout and changes the workout intensity automatically to keep users near their target heart rate.
  • Page 34: Program Descriptions

    CHAPTER 4: PROGRAMMING & OPERATION PROGRAM DESCRIPTIONS: Available programs vary depending on the console option selected. Please refer to the chart below for assistance in determining which programs are available on this unit. Console Options Transcend Escalate Emerge Quick Start: *** A workout in which the user controls all settings.
  • Page 35 CHAPTER 4: PROGRAMMING & OPERATION PROGRAM DESCRIPTIONS (continued): Single Hill: *** WORKLOAD increases to a maximum at the mid-point of the workout, then decreases to the finish to simulate one big hill. Random Hills: *** Users can adjust their A WORKLOAD profile that changes to simulate random hills. LEVEL at any time during the workout to increase or decrease the intensity of the hills.
  • Page 36 CHAPTER 4: PROGRAMMING & OPERATION PROGRAM DESCRIPTIONS (continued): Custom Hill: * friendly setup screens allow users Easy to change WORKLOAD interval workouts that simulate hills. User to create any hill profile. Custom Ultra: ** If users are having trouble finding a workout that fits their specific needs, try setting up the Custom Ultra! This completely customizable workout setup allows WORKLOAD and PACE SETTER interval control as well as the ability to control interval time.
  • Page 37 CHAPTER 4: PROGRAMMING & OPERATION PROGRAM DESCRIPTIONS (continued): Custom HRC Intervals: * Users s their et up own heart rate intervals. Specify WORK and REST targets and let the machine make all the – Users should their adjustments. The workout begins in MANUAL control gradually increase WORKLOAD until heart their...
  • Page 38: Virtual Active Videos

    CHAPTER 4: PROGRAMMING & OPERATION VIRTUAL ACTIVE VIDEOS: * *Content is provided by Virtual Active™ and is subject to change without notice. Indoor Cycling Group World Tour Northern Italy: Northern Italy is a cyclist’s dream, where stunning views meet tough terrain. The rugged cliffs along Italy’s largest lake, Lago di Garda are just a short ride away from the idyllic small town of Pregasina, and the rural mountain passes of Gampenjoch are as beautiful as they are treacherous.
  • Page 39 CHAPTER 4: PROGRAMMING & OPERATION VIRTUAL ACTIVE VIDEOS (continued): American Southwest 2 Run: Return to the crimson cliffs of the Southwest. Scale Angel’s Landing in Zion National Park in Utah, surf “The Wave” in Arizona, and go all-in, with a sprint down the fabulous Las Vegas Strip in Nevada. The guided workout begins with a quick build and maintains a strong pace throughout.
  • Page 40: Chapter 4A: Transcend Operation

    CHAPTER 4A: TRANSCEND OPERATION TRANSCEND OVERVIEW: Cooling Fan Touchscreen Display USB Jack Warning Decal 30 pin iPod® Headphone Jack Reading Rack Connector Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 41 CHAPTER 4A: TRANSCEND OPERATION CONSOLE OVERVIEW (continued): Touchscreen Display: A capacitive touchscreen used for workout control and feature navigation. 30 pin iPod® Connector: Standard 30 pin iPod connector used to connect an iPod to the console. Headphone Jack: Standard 3.5mm audio jack used to connect headphones to the console during media playback. USB Jack: Allows users to export workout data to an external USB drive or update the console software.
  • Page 42: Touchscreen Introduction

    TOUCHSCREEN NAVIGATION: TRUE recommends that users familiarize themselves with the different screens to ensure that they are safely taking advantage of all of the features that this equipment has to offer. Icon Character Map This console uses several icons to provide users with a simplified and visually appealing workout experience.
  • Page 43 CHAPTER 4A: TRANSCEND OPERATION TOUCHSCREEN NAVIGATION (continued): Home Screen: The Home Screen is displayed on the console when there is no workout in progress. From this screen the user is able to select from various options to begin a workout or view media. A) Quick Start Starts a Quick Start workout in which the user controls all settings.
  • Page 44 CHAPTER 4A: TRANSCEND OPERATION TOUCHSCREEN NAVIGATION (continued): Selecting a Preset Workout: Preset workouts are accessed by touching the Workout Finder Button on the home screen. Workouts are organized into 5 categories. To view the workouts in a category simply touch a Category Selection button (A) or swipe through categories in the category preview window (B).
  • Page 45 CHAPTER 4A: TRANSCEND OPERATION TOUCHSCREEN NAVIGATION (continued): Workout Data Screens: During any workout a Workout Data Screen will be displayed to give the user a comprehensive visual overview of their current workout data. A) Custom Data Display #1: This display will toggle between multiple data points. To select which data points are displayed press the arrow below the Data Display to open the Selection Toolbox (A1) B) Workload Level: Displays the current Workload level.
  • Page 46 CHAPTER 4A: TRANSCEND OPERATION TOUCHSCREEN NAVIGATION (continued): Workout Data Screen Controls: The Workout Data Screens contain controls that allow users to adjust settings during their workout A) Workload Control: Allows the user to manually increase or decrease the workload during a workout. C) Bike Mode: Engages Bike Mode, which simulates s riding a 21-speed road bike.
  • Page 47 CHAPTER 4A: TRANSCEND OPERATION TOUCHSCREEN NAVIGATION (continued): Switching Between Workout Data Screens: There are several workout screens available to choose from. To switch between screens the user can touch the button selector (A) for the specific Workout Data Screen they wish to view or simply swipe their finger across the main display window (B) to scroll through the available screens.
  • Page 48: Ipod® Integration

    CHAPTER 4A: TRANSCEND OPERATION iPod® INTEGRATION: The Transcend console has an advanced iPod® Integration feature which allows a user to connect their iPod® to the console via the 30 pin connector located on the front of the console. Once connected, the user can control the functions of their iPod®...
  • Page 49: Tv Controls

    CHAPTER 4A: TRANSCEND OPERATION TV CONTROLS: This console has an integrated HDTV Tuner which allows the user to watch live programming in crisp, clear high Definition. The TV controls are built in to a Workout Data Screen to allow the user to monitor their workout while enjoying their favorite shows.
  • Page 50: Virtual Active

    CHAPTER 4A: TRANSCEND OPERATION VIRTUAL ACTIVE®: Virtual Active® provides users with a scenic, first-person video to enhance a workout. The Workout Data Screen controls and displays are still available when using this feature in standard mode. The video can be stopped at any time during the program by touching the Stop Button (A).
  • Page 51: Advanced Console Functions

    Entering Service Mode: Entering Service Mode can be completed by pressing and holding the TRUE logo (A) in the upper left corner of the home screen. When the word “TRUE” (B) begins to flash, release the logo and press and hold the lower right corner of the screen(C).
  • Page 52: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Summary Screen: The Summary Screen will be the first screen displayed after entering service mode. This screen will give a general overview of the unit’s setup. *Changes cannot be made in this screen. A) Product Model: The model number that the console is currently configured to.
  • Page 53: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu: The setup menu is accessed by touching the Setup button on the main menu. The Setup Menu is separated into seven sub- categories and allows to users configure the console and to set up various functions of the unit. Sub-Categories can be accessed by touching the selection buttons...
  • Page 54: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - Clock: Correctly setting up the clock will ensure that all workout data that is exported by a user will be correctly labeled. Correct time is also important for troubleshooting purposes when viewing the system’s error log. Setting the Clock: •...
  • Page 55: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - Screen Saver: Users can load JPG images to be used by the console as a custom screen saver. In order to be uploaded to the console, images will need to be placed on a USB drive in a folder named “screen saver” (case sensitive). Importing Screen Saver Images: •...
  • Page 56: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - Facility Images: The Transcend console supports customizable facility images to help promote specials, events or endorse a brand. In order to be uploaded to the console, images will need to be placed on a USB drive in a folder named “facility” (case sensitive). Importing Screen Saver Images: •...
  • Page 57 CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - TV Setup: Transcend consoles have an integrated HDTV Tuner which allows the user to watch live programming in crisp, clear high Definition. Before any programming can be viewed, the TV signal needs to be set up. (TV Options will not be displayed on the Home Screen or in the Workout Data Screens until the TV Setup Steps have been completed) TV Setup Steps: •...
  • Page 58: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): TV Setup Steps (continued): • When the console is finished scanning for channels, the Channel List (G) will be populated with the available channels. Individual channels can be removed by touching the channel in the Channel List (G) and then touching the Remove Channel button (H) or all Channels can be cleared by touching the Clear All Channels button (I).
  • Page 59: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Setup Menu - Network Setup: The Network Setup screen displays the current network information for the console (A) and allows for Netpulse® configuration (in a Netpulse® enabled environment), To Configure Netpulse: • From the Main Menu, press the Setup button.
  • Page 60: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Options Menu: The Options menu allows users to customize settings on the console to meet their needs. The settings in this menu save automatically. A) Metric Units: When enabled, the console will display all Metric units rather than American Standard. B) Save Workout Enabled: Turn on this feature to allow users to export workout data to USB devices.
  • Page 61: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Timers Menu: The Timers Menu allows for time limits to be set on various console features and functions. A) Cooldown Time: Use the slider to adjust the length of the cooldown segment at the end of a workout. B) Maximum Workout Time: This setting will limit the amount of time that all workouts can last (this setting does not apply to quickstart workouts, manual workouts or distance workouts).
  • Page 62: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Statistics Menu: The statistics menu provides an overview of how long the unit has been used. Touching the summary button (A) will provide a usage summary. Run Hours (B) is the total number of hours the unit has been used. Machine Distance (C) is the total distance in miles that the unit has traveled.
  • Page 63: Truefitness.com / 800.426.6570 / 636.272.7100

    While a user is pedaling this value will display the current RPM for testing purposes. G) Constant Power Mode: A diagnostic brake test. *This setting should only be enabled by a TRUE Technical Support Representative. H) Torque Control: Manually Increases or decreases the resistance level, independent from a program to test brake function.
  • Page 64: Truefitness.com / 800.426.6570 / 636.272.7100

    .deb file on a blank USB drive (as shown) and follow the steps on the next page: WARNING: To avoid errors and console damage, all files or documents on the USB stick, other than the TRUE software update, must be placed in a folder.
  • Page 65: Truefitness.com / 800.426.6570 / 636.272.7100

    CHAPTER 4A: TRANSCEND OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Diagnostics Menu - Software Update (continued) • Insert the USB drive containing the software update DEB file into the console’s USB port. • From the Main Menu, press the Diagnostics button. • From the Diagnostics Menu, press Software update button (A).
  • Page 66: Chapter 4B: Escalate 9 Operation

    CHAPTER 4B: ESCALATE OPERATION ESCALATE OVERVIEW: LCD Display Selection Buttons Selection Buttons Workload Keys Start Stop Reading Warning Rack Decal iPod® Numeric Headphone USB Port Keypad Jack Connector Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 67: Escalate 9 Overview

    CHAPTER 4B: ESCALATE OPERATION ESCALATE OVERVIEW (continued): LCD Display: Used to monitor or control a work out and for feature navigation. Selection Buttons: Used to navigate menus and make selections via the LCD Display. Workload Keys: Manually increases or decreases the workout intensity. Start: Allows the user to begin a Quick Start workout or preset workout.
  • Page 68: Console Navigation

    CHAPTER 4B: ESCALATE OPERATION CONSOLE NAVIGATION: Home Screen: The Home Screen is displayed on the console when there is no workout in progress. From this screen the user is able to select from various options to begin a workout. A) Workout Finder Displays preset workouts categorized by goal focused categories.
  • Page 69 CHAPTER 4B: ESCALATE OPERATION CONSOLE NAVIGATION (continued): Selecting a Preset Workout: Preset workouts are accessed by selecting Workout Finder from the home screen. To view the workouts in a category, select the category (A) by using the Scroll Selection Buttons (B) and then press the Next Selection Button (C). *Press and hold the Next Selection Button to return to the previous screen.
  • Page 70 CHAPTER 4B: ESCALATE OPERATION CONSOLE NAVIGATION (continued): Workout Data Screens: During any workout a Workout Data Screen will be displayed to give the user a comprehensive visual overview of their current workout data. A) Custom Data Display #1: By Default, this display will show the distance for the current workout. Users can also choose custom data points to be seen in this display.
  • Page 71 CHAPTER 4B: ESCALATE OPERATION CONSOLE NAVIGATION (continued): Workout Data Screen Controls: The Workout Data Screens contain various controls that allow users to adjust workout settings and to customize their overall workout experience. These controls are accessed by pressing the Selection Button for the control they wish to use. A) Change View: Switches between the available Workout Data Screens.
  • Page 72 CHAPTER 4B: ESCALATE OPERATION CONSOLE NAVIGATION (continued): D) Source: Toggles between available audio sources which include; iPod® (when connected via the 30 pin iPod® connector), TV (if your console is equipped with a Broadcast Vision receiver), and FM radio. When an audio source is selected the user is given control over volume (A), and channel adjustments (B).
  • Page 73 CHAPTER 4B: ESCALATE OPERATION CONSOLE NAVIGATION (continued): F) Bike Mode: Engages Bike Mode, which simulates s riding a 21-speed road bike. The resistance changes to constant torque against the pedals and calculates speed (A) for a more realistic biking experience. Using the Workload Keys (B) will change the simulated gears (C).
  • Page 74: Advanced Console Functions

    CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS: Entering Service Mode: Entering Service Mode can be completed by pressing and holding the upper left selection button (A) for 3-5 seconds or until the “Workout Finder” icon (B) blinks. When the “Workout Finder” icon blinks, release and hold the “Workout Finder”...
  • Page 75 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Summary Screen: The Summary Screen provides an overview of the unit’s current settings (values cannot be changed in this screen). A) Product Model: The model number that the console is currently configured to. B) Software Version: The current version of software that is installed on the console.
  • Page 76 Utilities Menu - Product Setup: The product setup screen allows for adjustments to be made to the model configuration, TRUE’s recommendation is to only use the Setup Wizard to adjust these attributes. After pressing the Setup Wizard Selection Button (A), simply follow...
  • Page 77 To complete the update, press the update selection button (A). WARNING: To avoid errors and console damage, all files or documents on the USB stick, other than the TRUE software update, must be placed in a folder.
  • Page 78 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Utilities Menu - B-Vision Setup: When equipped with the optional Broadcast Vision receiver, the Escalate console is capable of playing audio wirelessly from video sources that are equipped with a Broadcast Vision compatible wireless transmitter. To configure this feature, follow the steps below.
  • Page 79 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Utilities Menu - B-Vision Setup (continued): 3. Plug headphones into the headphone jack on the console and wear them for the remaining steps. 4. Use the Channel Selection Buttons (D) to scroll through the available channels. 5.
  • Page 80: Heart Rate Priority

    CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Options Menu: The options menu contains 12 Settings with various options available for each. To navigate the options menu, use the scroll selection buttons (A) to highlight the option to be changed (B) and use the Workload keys (C) to adjust the options. Once the changes are complete, press the back selection button (D) and the changes will be automatically saved.
  • Page 81 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Options Menu (continued): Max Workout Time: This setting will limit the amount of time that all workouts can last. By choosing the “Off” setting, the time will be unlimited (this setting does not apply to manual workouts or distance workouts). Finder Timeout: Choose how long the Workout Finder remains on the screen without any user interaction.
  • Page 82 CHAPTER 4B: ESCALATE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Diagnostics Menu - Calibration/Test & Production Test: These menus are currently not used on bikes or ellipticals. Diagnostics Menu - Error Log: Error codes are an important part of troubleshooting any issues with the unit. Any time an error occurs it is entered into the error log for review by a service professional.
  • Page 83: Chapter 4C: Emerge Operation

    CHAPTER 4C: EMERGE OPERATION EMERGE OVERVIEW: Level LED Upper LED Lower LED RPM LED Display Display Display Display Workload Keys Start Stop Reading Warning Rack Decal USB Port Workout Enter HRC Cruise Finder Control Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 84: Usb Port

    CHAPTER 4C: EMERGE OPERATION EMERGE OVERVIEW: Workload Keys: Manually increases or decreases the workout intensity. Start: Allows the user to begin a Quick Start workout or preset workout. Reading Rack: A ledge on the console can be used to hold a book, magazine, e-reader, or tablet computer during a workout. USB Port: Allows users to export workout data to an external USB drive or update the console software.
  • Page 85: Console Navigation

    CHAPTER 4C: EMERGE OPERATION CONSOLE NAVIGATION: Selecting a Preset Workout: To begin a preset workout, press the Workout Finder button (A) until the desired program is shown in the Upper LED Display (B) and then press the Enter button (C). *To begin a Target HRC Workout, press the HRC Cruise Control button (D) followed by the Enter button (C) Workout Data Entry: Before beginning a preset workout, the console will ask the user for information in order to give more accurate workout...
  • Page 86: Workout Summary

    CHAPTER 4C: EMERGE OPERATION CONSOLE NAVIGATION (continued): Workout Summary: Workouts can be ended by the user pressing the Stop button (A) or by completing the time or distance in a preset workout. Once a workout has ended the console will display a workout Summary which will give the user an overview of their workout which includes;...
  • Page 87: Advanced Console Functions

    CHAPTER 4C: EMERGE OPERATION ADVANCED CONSOLE FUNCTIONS: Entering Maintenance Mode: Press and Hold the + Workload Button (A) until the unit beeps (about 3 seconds). Then release the + Workload Key and Immediately press and hold the Enter Button (B) until the unit beeps again (about 3 seconds). Then release the Enter button and when the Upper LED Display (C) reads “Maintenance Mode”, press the Enter Button (B) to enter maintenance mode.
  • Page 88 CHAPTER 4C: EMERGE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Maintenance Mode Navigation (continued): Within a category users can scroll through available options using the + and - Workload Keys (A). Once the desired setting is shown in the Upper LED Display (B), press the Enter Button (C) to confirm the selection. After confirming the selection, the + and –...
  • Page 89 CHAPTER 4C: EMERGE OPERATION ADVANCED CONSOLE FUNCTIONS (continued): Diagnostics: The diagnostics menu contains various settings as well as tools used to help diagnose errors and performance issues. Total time: Displays an accumulative count of the total number of hours the unit has been used. Sound: Toggles the sound on or off.
  • Page 90 WARNING: Misconfiguration of the console may cause damage to the unit and void the manufacturer warranty. If necessary, please contact TRUE Fitness Technical Support at 800-883-8783 for assistance. Model: Used to make changes to the model to which the console is installed.
  • Page 91: Chapter 5: Care & Maintenance

    It is important to perform the minor maintenance tasks described in this section. Failure to maintain the bike as described here could void the TRUE Fitness Warranty. To reduce the risk of electrical shock, always unplug the unit from its power source before cleaning or performing any maintenance tasks.
  • Page 92: Other Scheduled Preventive Maintenance

    CHAPTER 5: CARE & MAINTENANCE OTHER SCHEDULED PREVENTIVE MAINTENANCE: TRUE recommends that yearly scheduled maintenance be performed by a qualified service technician. Please contact your dealer or visit www.truefitness.com to contact a local TRUE authorized service technician. Scheduled Preventive Maintenance: •...
  • Page 93: Chapter 6: Customer Service

    HOURS OF OPERATION: 8:30 A.M. - 5:00 P.M. CST E-MAIL: service@truefitness.com CONTACTING SALES: Interested in TRUE Products? Please contact us with any sales or product inquires so that we may direct you to the appropriate sales representative to answer your questions. TRUE FITNESS HOME OFFICE 865 HOFF ROAD ST.
  • Page 94: Reporting Freight Claims Or Parts Damage

    Severe Damage: Obvious damage to external packaging / internal product. Please refuse the shipment and it will be returned to TRUE Fitness by the carrier. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support team by calling 800.426.6570 Monday-Friday during normal business hours to notify us that the shipment has been refused.
  • Page 95: Chapter 7: Additional Information

    This troubleshooting guide is intended to assist in diagnostics only and is not all inclusive. Technical specifications, error codes and programming are subject to change without notice. TRUE accepts no liability for any damage or loss suffered by persons whom rely wholly or in part on any description or statement contained within this manual. Please visit www.truefitness.com to obtain the most recent version of all manuals and contact the TRUE Service Department at 800-...
  • Page 96 Corrupted brainboard Re-install Console Firmware and Console Configuration configuration - fails integrity check software/firmware software versions Contact dealer or are not compatible TRUE service Power cycle Console Configure incorrectly Re-configure console Fault CN01: Internal Re-install Console Math error - software Fault...
  • Page 97 Console failed validation checks (incline Incline Motor out of Console Configuration Contact dealer or ranges make no sense, etc.) range TRUE service Loose Cable Membrane key is Contact dealer or Fault CN03: Stuck Key Console Membrane Key stuck down/closed damaged...
  • Page 98: Specification Sheet

    The CS400 walk-through recumbent bike is built on a custom-designed, racetrack-inspired steel frame, and is self-generating and therefore can be placed anywhere in your facility.
  • Page 99 CHAPTER 7: ADDITIONAL INFORMATION RECUMBENT TECHNICAL Power Source 110V, Self-Generating (with Emerge or Escalate ), 220V Option Available SPECIFICATIONS Cord Length 10' (3.0M) Drive System Dual Stage Drive System with Poly-V Belts Crank 1-Piece Forged Steel Crank System with Sealed Bearings Resistance Source Hybrid Self-Generating Brake Resistance Levels...
  • Page 100: Warranty Information

    CS400 Recumbent Bike Save Time and Register Online! Activate Multiple Warranties at www.truefitness.com/support All TRUE® Fitness products are distributed by TRUE and are misuse, abuse, unauthorized modification, or failure to provide warranted to the original registered product purchaser and the reasonable and necessary maintenance.
  • Page 101 1. This Limited Warranty can be processed only if the Warranty Registration Form is completed on-line; or if the attached form is filled in, signed by the original purchaser and mailed to TRUE The CS400 recumbent bike comes with two serial numbers;...
  • Page 102 CS400 Recumbent Bike Thank you for purchasing a TRUE product. To validate the TRUE product warranty the fast and easy way, please go on-line now to truefitness.com/support and register your product. The information you provide will never be distributed to any other individuals or agencies for any purpose.

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