Technical Support - Viola Systems Arctic IEC-104 User Manual

12. Technical Support

Contacting Technical Support
Phone: +358 20 1226 226
Fax: +358 20 1226 220
E-mail: support@violasystems.com
Internet: http://www.violasystems.com
Recording Arctic Information
Before contacting our Technical Support staff, please record (if possible) the following information
about your Arctic product:
Product name:
Serial no:
Note the status of your Arctic in the space below before contacting technical support. Include
information about error messages, diagnostic test results, and problems with specific applications.
1
Arctic IEC-104 Gateway 52
User's Manual
Viola Systems Ltd.