User's Manual
1. Introduction
Viola Arctic IEC-104 Gateway product offers industrial quality connectivity devices for the IEC 60870
protocol family. IEC-104 is a vendor-independent communication standard for electricity industry. With
Arctic IEC-104 Gateway conventional IEC-101 devices can be attached to a modern TCP/IP based
IEC-104 control system. Ethernet and GPRS network interfaces provide a seamless communication
solution for most of the applications.
About this User's Manual
This User's Manual describes the operation of the Arctic IEC-104 Gateway product. All devices in this
User's Manual are referred to as Arctic, unless otherwise mentioned. This manual provides
introductory information as well as detailed instructions on how to set up and manage the Arctic as
part of a network environment. It is intended for anyone involved in installing and managing Arctic
devices. It is assumed that the reader of this manual is familiar with basic working principles of
Internet technology.
Arctic IEC-104 Gateway
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Viola Systems Ltd.