Avaya one-X 9610 Installation And Maintenance Manual page 65

Table 3: Possible Error and Status Messages During Installation of 9600 Series IP
Telephones (continued)
Message
Call Error
Connecting...
Contacting call
server...
DHCP: CONFLICT
* to program
Discover
aaa.bbb.ccc.ddd
Discovering...
EEPROM error,
repair required
Emergency
Option
Cause/Resolution
CAUSE: The user was on a call when the connection to the gatekeeper
went down, perhaps due to a network outage or a gatekeeper problem.
The telephone attempted to automatically register with the same, or
another, gatekeeper, but the responding gatekeeper had no record of
the call.
RESOLUTION: Wait for the call to end, and if the telephone does not
automatically register, restart the telephone.
CAUSE: The telephone is attempting to establish a TCP connection with
the call server. A resource needed to establish the connection might not
be available or the 10 second buffer on switch-related actions might
have expired.
RESOLUTION: Allow the telephone to continue TCP connect attempts.
CAUSE: The telephone has rebooted successfully and is moving on to
attempt to register with the call server.
RESOLUTION: Allow the telephone to continue.
CAUSE: At least one of the IP Address offered by the DHCP server
conflicts with another address.
RESOLUTION: Review DHCP server administration to identify duplicate
IP Address(es).
CAUSE: The telephone is attempting to find a DHCP server, and the
user is allowed to view IP Addresses.
RESOLUTION: If this message appears for more than a few seconds,
verify with the LAN Administrator that a DHCP server is appropriately
administered on the network. If there is not supposed to be a DHCP
server, you must "break into" the Discovering process and use static
addressing. See Static Addressing Installation
the Discovering process, press the # button, and when you see the
"100Mbs" or "10Mbs" message, quickly press the * (asterisk) button.
CAUSE: The 96xx telephone is attempting to find a DHCP server and
the user is not allowed to view IP Addresses.
RESOLUTION: If this message appears for more than a few seconds,
verify with the LAN Administrator that a DHCP server is appropriately
administered on the network. If there is not supposed to be a DHCP
server, you must "break into" the Discovering process and use static
addressing. See Static Addressing Installation
the Discovering process, press the # button, and when you see the
"1000Mbps", "100Mbps" or "10Mbps" message, quickly press the *
(asterisk) button.
CAUSE: Downloaded application file was not downloaded or saved
correctly.
RESOLUTION: The telephone automatically resets and attempts to
re-initialize.
CAUSE: Incompatible emergency option.
RESOLUTION: This should never happen. Contact Avaya.
Installation Error and Status Messages
on page 37. To break into
on page 37. To break into
Issue 8 March 2012
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