Avaya 4600 Series Administrator's Manual page 62

4600 Series IP Telephone LAN Administrator's Guide
Table 5-1. Some Error Conditions in Operation of 4600 Series IP Telephones —Continued
Condition
The 4612 or 4624 IP Telephone works properly
except the phone does not ring.
The telephone works properly except for the
speaker.
The telephone works properly, except incoming
DTMF tones are not received.
The telephone works properly, except sidetone
DTMF is not heard.
The TFTP application terminates and asks for
registration.
Error Conditions
5-4
Cause/Resolution
CAUSE: The Ringer Off (RngOF)
softkey feature has been activated.
RESOLUTION: Use the softkey Menu
option to access the RngOF feature. A
downward-pointing triangle means the
Ringer is off. Ensure the triangle points
up. Also, check the Volume setting on
the telephone. Finally, do a Self-test on
the telephone.
CAUSE: The Speaker was turned off on
the DEFINITY.
RESOLUTION: Administer the
DEFINITY to allow that station's speaker
to operate. If that does not work, do a
Self-test on the telephone.
CAUSE: The TN2302AP board does not
pass in-band DTMF tones.
RESOLUTION: None; the board is
operating as designed.
CAUSE: DEFINITY suppresses
sidetone DTMF.
RESOLUTION: On DEFINITY
administration, on the Change-System-
Parameters screen, enable On-Hook
Dialing.
CAUSE: Non-Avaya shareware or
freeware TFTP applications often cease
operating to request registration.
RESOLUTION:
Short-term: Restart the application.
Long-term: Register the product or
replace it with an application that does
not behave this way (for example,
Avaya's TFTP application).