Ivr Prompts - Zycoo CooVox-U20 User Manual

Click【New IVR】to create a new IVR:
Item
Name
Extension
Custom
Please Select
Repeat Loops
Dial Other Extension
Keypress Event

2.4.3 IVR Prompts

IVR prompts can be recorded by using any extension registered to the PBX or they can be
uploaded from the "Upload IVR Prompt" section below.
Enter a descriptive name for the IVR
Enter a unique extension or IVR number. This number is used to access the IVR
from an internal extension
Click "Custom" to choose a DialPlan for IVR
Select the IVR prompt that will provide the caller with instructions on what options are
available. To configure the prompt in this page:【IVR Prompt】
Loop times to repeat playing the IVR prompt if the caller does not select an option
Allow user to dial other extensions besides of the listed options
Select the available options beside the designated digit
29
Explanation
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