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3xLogic vigil Client User Manual

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Summary of Contents for 3xLogic vigil Client

  • Page 2 3xLOGIC, VIGIL and AZTECH are trademarks of 3xLOGIC, Inc.  Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. 3xLOGIC Inc. dis- claim any proprietary interest in trademarks and trade names other than their own.

  • Page 3: Table Of Contents

    4.3.11 Audit Log (located under Other) 4.3.12 Tagged Footage (located under Other) 4.3.13 Server Exports(located under Other) 4.4 Views Tab 4.5 Information Bar 5 Servers Window 5.1 Add / Edit a Server 5.2 VIGIL Server Settings ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...
  • Page 4 6.4 On Screen Display (OSD) Configuration 6.5 PTZ Camera Controls 6.6 Recording Modes 7 V-POS Treeview Configuration 7.1 V-POS Exceptions 7.1.1 Add / Edit Exceptions 7.2 V-POS Events 7.2.1 Exception Event Playback ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...
  • Page 5 9.5 Video Playback 9.5.1 Playback Window Edge Controls Left Playback Synchronization Controls Right Bottom / Playback Controls Playback Controls: Visual Timeline 9.5.2 Controlling Playback Video with Digital PTZ: 9.5.3 Playback Right-Click Menu ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -iii-...
  • Page 6 13.11.1 Virtual Switch Camera Mappings 13.12 Help Menu 14 Site Map Designer 14.1 Site Map Designer Icons and Buttons 14.2 Site Map / Hot Spot Properties 15 DV Player 16 Language Switcher 17 Contact Information ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 7: Introduction

    VIGIL Client to be applied to tasks historically completed through VIGIL Server. Disclaimer: *This application has been optimized for use with Windows XP, Windows 7 and Windows 8. 3xLOGIC does not actively support other operating systems. Installing this application on operating systems other than the those mentioned above may have undesirable consequences.

  • Page 8: Features

    View Live and Playback feeds at the same time or separately. When connected to a Server with a VPOS license, view in-depth POS data, pull footage via POS/ATM Full VPOS Integration receipt, view events and exceptions and more. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 9: System Requirements

    SATA (Minimum 100MB required for install) Note: VIGIL Client will only run on Windows platforms that support DirectX 7.01 or higher. Run DxDiag.exe to view the ver- sion of DirectX that is currently installed. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 10: Main Screen

    This is the Main Screen window that is displayed when VIGIL Client has finished loading. 4.1 Top Bar Menu The Top Bar Menu located at the top of VIGIL Client user interface is a traditional feature seen in most software applications. For an explanation of the menu's items, please see the table below.

  • Page 11: Icon Toolbar

    Managed by VCM mode is enabled. See "Managed by VCM" on page 90 for more info Settings - Open the Settings Window. See "Settings Tab" on page 31 Export Settings - Export the current VIGIL Client Settings to a destination of your choice. The set- Settings tings file will use a .xml.
  • Page 12 Opens the Settings window. You can also open this window from the menu by going to View | Set- tings.  Clicking the button opens the context menu from which the VIGIL Client settings can be imported or exported. Select the button to open the context menu and use the Import and Export settings options.

  • Page 13: Sidebar

    Enter a letter or word found in the desired component's name to quickly locate the desired component. Available component filters include Servers, Cameras, Audio Channels and Relays. All components are remembered by VIGIL Client, even when not actively connected to a site. Note:...

  • Page 14: Quick Export

    Live View Window. 4.3.3 Quick Export The Quick Export option, located underneath the Camera Treeview in the VIGIL Client Sites Tab, allows for quick export of an hour of footage from all cameras(by default; exported footage parameters can be changed via the...
  • Page 15 Audio and POS data from the indivudal cameras you select. Advanced... Close Close the Quick Exports window. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 16: Audio Treeview

    Opens the Reports window, where manual or predefined queries can be run. Opens the Quick Search window, where transactions can be searched for by receipt number, IDX line number or Event ID number. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 17: User Audit

    Utilizing the User Audit feature in VIGIL Client To access VIGIL Client's User Audit feature, select User Audit from the Client Treeview. From here, navigate to either User Audit Settings or User Audit Reports by selecting either from the Treeview.

  • Page 18: User Audit Reports

    Search Results presents you the results of your search based on your chosen report type. and Calender In Calender View, days which contain data that matches your chosen report type are displayed. View ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 19: Report Types

    A user Usage Summary Report regarding the selected audit entry will open in a separate window. An example of the usage summary report is pictured below. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -13-...

  • Page 20: User Performance Report

    Click Calculate to generate a User Performance Report(pictured below.) The user will be assigned an Overall Performance per- centage based on the performance criteria configured in the User Audit Settings. User Performance Report Example ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 21: Chat (Located Under Other)

    VIGIL Server and Client include a chat feature to speak or write back and forth between VIGIL Clients connected to VIGIL Servers. The Chat session is initiated by the VIGIL Client only and can be used to communicate via voice or text chat.  Double click on in the Treeview to initiate a chat session with the selected Server.

  • Page 22: Server Alarms (Located Under Other)

    87 for more information. Opens a live display of the camera on which the selected alarm was triggered. Brings up a playback window containing footage of when the alarm was triggered. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 23: Pos/Atm Live (Located Under Other)

    Search for footage on the POS item’s associated camera a pre-defined amount of time before the Quick Search POS Item was scanned. Available time frames are One, Five, Ten minutes, or Instant Replay. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -17-...

  • Page 24: Audit Log (Located Under Other)

    The Audit Log provides a way to analyze, search and monitor various errors and general information concerning the VIGIL Client soft- ware that is automatically logged by VIGIL Client. Essentially, it allows you to search the VIGIL Client activity logs by using a variety of criteria such as date/time, error code, IP address, or module.

  • Page 25: Server Exports(Located Under Other)

    Delete button. Click Yes in the confirmation box. To display all of the cameras of a group Live, select the group and click the Display button. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -19-...

  • Page 26: Information Bar

    95 percent. Clicking on the CPU Usage portion of the info bar will bring up an information screen(pictured right) detailing information about the sys- tem, current streams and virtual switch. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 27: Servers Window

    Note: If Managed by VCM is enabled in the Settings, the Servers list will be populated by the VCM Server that VIGIL Client connects to. The Servers window displays a list of saved servers. It also displays their current connection status and offers different buttons to interact with the servers.

  • Page 28: Add / Edit A Server

    Check the Server for Alarms on a regular Server Alarms interval. This option is enabled by default. Update POS/ATM data from the server on a Check for set interval. This option is enabled by Live POS/ATM default. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 29: Vigil Server Settings

    5.2 VIGIL Server Settings To access a remote VIGIL Server's settings, VIGIL Client must be connected to the server with administrative privileges.  Select a server from the list and click Connect.  If the default user does not have administrative privileges, use Connect As to login as an administrator.
  • Page 30 Shows the amount of client connections to the VIGIL Server. The total memory usage on the VIGIL Server. Oldest/Newest Footage Shows the date and time of the oldest/newest footage stored on the VIGIL Server. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 31: Picture Quality Tab

    The Camera Names tab allows the ability to change the name of each camera. To change the name of a camera, type in the new name beside the camera number and click either Apply or OK. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -25-...

  • Page 32: Camera Settings Tab

    Camera Setup/Recording Mode Camera Select a camera to configure. Default Camera Settings Set the currently selected camera back to default settings. Default All Cameras Set all cameras back to default settings. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 33: Camera Settings Sub-Tab

    Speeds... Note: Network cameras will often record and play back at a slower rate than what was set in the Recording Speed window, depending on the bandwidth and cam- era. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -27-...

  • Page 34: Codec Settings Tab

    AZTECH CODEC Settings The AZTECH CODEC is the default CODEC for most 3xLOGIC systems. To switch the recording CODEC to AZTECH, select the AZTECH option from the CODEC drop-down menu. Enables advanced compression technology to decrease the file size of recorded footage.

  • Page 35: Mpeg4 Codec Settings

    Depending on the VIGIL Server model, it may use Hardware CODEC recording, which has slightly different customization options. For some types of cards the CODEC used can be changed on the VIGIL Server Settings | Hardware Tab via the Hardware CODEC Dropdown box. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -29-...

  • Page 36: Recording Rate / Resolution

    Network cameras are automatically detected and the analog feed is disabled for that camera number.  Network cam- Network era speeds are independent of other cameras and do not change the maximum allowable FPS for cameras belonging to Camera the same camera bank. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 37: Settings Tab

    When this is checked, a message prompts for a username and password. The username and password entered will be used to log into VIGIL Server automatically when the program is launched. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -31-...

  • Page 38: Data Drive Settings

    If the software becomes unresponsive, then the watchdog will reboot the VIGIL Server Limit Search to One When enabled, the Search window will be limited to performing searches for a single day only. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 39: Sequence Sub Tab

    The Users tab allows the configuration of users on the VIGIL Server. Each user belongs to a group and each group has a set of per- missions which can also be configured within this tab. A user's permissions are derived from their group settings. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -33-...

  • Page 40: Users

    Enable all permissions Select All / None or disable all per- missions. Select a Group from the left-hand window Delete  Group and click the delete button. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 41: Remote Register

    5.3 Remote Register To Register a VIGIL Server remotely via VIGIL Client, select it from the Servers Window and click the Remote Register button(1, below). Clicking this opens the Registration window, where you can register software components for the remote server.

  • Page 42: Live Viewer

    Live Viewer Windows each display a single camera feed from a connected VIGIL Server. When Separate Pages for Live and Playback is disabled in VIGIL Client Settings>Startup, playback pulled from a camera window on the Live Viewer will replace the selected window.

  • Page 43: Live Viewer Controls

    The coloured border around each window indicates the associated camera’s current recording mode (See the Recording Modes sec- tion for details.) ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -37-...

  • Page 44: Live Viewer Window Edge Controls

    Sub stream enabled. Clicking this will switch the camera back to mainstream. Main stream enabled. Clicking this will switch the camera to sub-stream or RapidStream dependent on camera ability. Rapid stream enabled. Clicking this will switch the camera back to mainstream. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...
  • Page 45 Note: If Seperate Live and Playback Pages is enabled in the VIGIL Client Settings>Startup Tab, the instant playback footage will load on a seperate playback page. Export a still shot of the current live frame. You will be promopted to name the file and select the Export des- tination.

  • Page 46: Bottom

    Copy a still shot of the video feed to the Windows clipboard. If Show Camera Details on Copied Images is Copy enabled in the Live Tab of the VIGIL Client Settings, than camera information will be included on the still image. See "Live Tab" on page 92 for info on enabling the Show Camera Details on Copied Images setting.
  • Page 47 Sub Stream, the RapidStream option will be available.  RapidStream is CPU intensive on the VIGIL idStream Server and will be disabled if CPU usage exceeds a defined threshold.  See the VIGIL Server Users Guide for more details. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -41-...

  • Page 48: Full Screen Mode

    In Full Screen Mode the UI is replaced with a toolbar at the bottom of the screen.  The rest of the screen is available for displaying Live Viewer windows. See the Icon Toolbar section for an explanation of the buttons below the Live Viewer. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 49: On Screen Display (Osd) Configuration

    Specify which columns to display on-screen. Unchecked columns will not be displayed. When you are finished configuring the OSD, click the OK button to apply your changes and return to the Search window. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -43-...

  • Page 50: Ptz Camera Controls

    If a USB Joystick is attached, this button will be available. Once clicked, it Joystick opens the Joystick Customizationwindow. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...
  • Page 51 Edit Edits a preset in the tour. Delete Deletes a preset from the tour. Save Saves changes made to presets. Cancel Exits the Tour Settings window without saving any changes. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -45-...

  • Page 52: Recording Modes

    Alarm recording mode and is recording (alarm triggered). Set to motion recording mode (motion currently not detected and will stop after the Post Motion Record time Yellow has elapsed). Uncolored Camera is currently not recording, but is enabled. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 53: Pos Treeview Configuration

    Exception Auto-Sync File. Sync Now This option is not available. Contact 3xLOGIC Support for more info. 7.1.1 Add / Edit Exceptions Enter the Description for the Exception.  This will show in the Description col-...
  • Page 54 Enable this option to have this Exception included in the Predefined Exceptions drop down menu in the Predefined Exceptions Reports window. List Logical operators that will assist in searching with multiple criteria. By default, this is the AND operator, Filter Method ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...
  • Page 55 The Email Alerts contain information about the Exception Event, a Scheduled Email Alerts screen shot of the associated camera, and the full transaction that contained the item that triggered the Exception Event. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -49-...
  • Page 56 This feature is enabled by default.  When enabled, each occurrence of this Exception will have an asso- ciated record in the Events Window.  If this option is disabled, the Event will not have an associated rec- ord. Local Events ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 57: V-Pos Events

    Red or Yellow depending on Acknowledged status. Double click on an Exception Event in the list to open the Playback window.  Right Click on an Exception Event to view the following options: ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -51-...

  • Page 58: Exception Event Playback

    - Opens the Audio window which displays cur- rent volume levels of recorded sound via standard audio gauge. - Toggle V-POS Playback Pop-up . Pop-up will open by default if playback was retrieved via the VPOS events window. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...
  • Page 59 Exception Events window. Notes Insert any notes regarding the event. Event ... Event Flag The user-defined flag name for the event. Acknowledge Acknowledge the selected event. Save Save the event data. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -53-...

  • Page 60: V-Pos Settings

    7.3 V-POS Settings The Settings window is where V-POS is configured.  Some options are not available for configuration from VIGIL Client. 7.3.1 General Tab Enter the maximum number of records to load into a report.  Limit HTML Note: Although possible,...

  • Page 61: Email Settings Tab

    Opens the Add / Edit Event Flag window.  On that Add / Edit window you can Enter a Name for the Flag and select a custom color for the flag. Delete Click to Delete the selected Flag. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -55-...
  • Page 62 Show All button. Enable this options and set a number of days.  This will automatically acknowledge Acknowledge events older than xx day(s) any Exception Events older than the specified number of days. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 63: Vigil Server Site Information Tab

    The VIGIL Server Site Information tab is where Contact Information for the VIGIL Server site can be specified.  This information will be included with HTML based reports, enable the check box to also include this information with Text based reports. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -57-...

  • Page 64: V-Pos Reports

    Click this button to toggle between the two most recent queries. Search Click this button to Generate the HTML Report using the configured criteria. Reset Click this button to Reset the search criteria to default values. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 65: Manual Query

    Quantity Example: If the operator Greater Than or Equal To is used with the value of 5, any POS/ATM data with a Quantity of 5 and higher will be returned. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -59-...

  • Page 66: Predefined Exception Query

    Click the drop down to select a Predefined Exception to use when generating an HTML Report.  Only exceptions with Display in Reports Predefined Exceptions List will be available in this drop down. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 67: Search For Transaction By Receipt

    Use this control to navigate through the report pages. Click this button to open the Thumbnail Browser.  The Thumbnail browser displays a thumbnail for Thumbnail Browser each individual time stamp in the Report.  ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -61-...

  • Page 68: V-Pos Quick Search

    Receipt. Type in an IDX number.  An IDX# is assigned to each line item in the POS/ATM Database.  This will open a Play- back window for the specified IDX. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 69: Digital Virtual Switch

    Note: The Digital Virtual Switch feature must be setup in the VIGIL Client settings before the keypad is available for use. To access the Virtual Switch Keypad, select the context arrow from the Tools (default displayed tool is Exports) icon menu button and select Switch .

  • Page 70: Virtual Switch Keypad Hotkeys

    The virtual switch screen is displayed on secondary monitors with the main monitor reserved for controlling the system without inter- rupting view of the virtual switch display.  Cameras may be added and removed using the keyboard number pad and controlled on- screen using the mouse, or the virtual switch keypad. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...
  • Page 71 Sub Stream / RapidStream idStream is CPU intensive on the VIGIL Server and will be disabled if CPU usage exceeds a defined threshold.  See the VIGIL Server Users Guide for more details. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -65-...

  • Page 72: Searching

    9 Searching VIGIL Client offers a robust set of tools for searching and playing video footage and data. To open the Search window, either click Search on the main VIGIL Client icon toolbar, or select Search | Search Footage and Data from the main menu.

  • Page 73: Searching Video

    Results Note: If Enable Auto Search by Default is enabled in the VIGIL Client Settings | Search Tab, than the last hour of footage will be pulled from all active cameras on the selected Server. This feature is enabled by default.

  • Page 74: Video Search Results

    Allows you to zoom in on the Visual display Video Search Results for greater precision. Zoom Out Allows you to zoom out on the Visual display Video Search Results for a wider view. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 75: Searching Pos/Atm Data

    Type in text that will match results in Receipt # column. The search results will include 10 seconds Receipt Number before the start of the receipt and 10 seconds after the end of the receipt. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -69-...
  • Page 76 Narrow the search results to display on the results that match the receipt number that the IDX of the record right Transaction clicked on is a member of. by IDX Reset Col- Resets the order of the POS/ATM Data columns if they have been rearranged. umn Order ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 77: Custom Search

    Click OK to return to the main Custom Search window.  Note: You must save Custom Searches before they can be run.  To do this press the OK or Apply buttons. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -71-...

  • Page 78: Search Monitor Output History

    The Search Monitor Output History feature can be utilized to search for all footage viewed on a specific virtual switch monitor within the defined timeframe. For more information regarding the VIGIL Client Virtual Switch feature, See "Digital Virtual Switch" on...

  • Page 79: Video Playback

    Settings). Alternatively, if Separate Pages for Live and Playback is enabled in the VIGIL Client Settings>Startup tab, the playback window will open on a separate Playback Page. Live video will be suspended during playback to ease bandwidth strain but can be resumed by clicking the Suspend/Resume All Live Feeds button( ) at the bottom of the Cameras Sidebar.

  • Page 80: Playback Window Edge Controls

    Playback disk caching can be enabled via the VIGIl Client Playback Settings. Click this button to change the stream type of the current window: Sub stream enabled. Clicking this will switch the camera back to mainstream. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...
  • Page 81 Motion Video Save a JPEG still to the most recently used export destination Save Still Shot Note: If no still shot export destination has been used since running VIGIL Client, this button will not to Last Export appear. Destination Use this button to send a screenshot of the current screen to a printer.

  • Page 82: Playback Synchronization Controls

    ) to clear the Smart Search Area and show the pre- viously loaded footage. You may use the Sensitivity Slider to select higher or lower levels of motion sensitivity for the Smart Search Area. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...
  • Page 83 Video Only Audio – When selected, audio from the specified channel is played back only when there is cor- responding video footage for the playback time. Audio Level Meter – The Audio Level Meter indicates the signal strength of the currently playing audio. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -77-...

  • Page 84: Bottom / Playback Controls

    Clear Loads the sub-range for playback. The playback information will indicate that a sub-range is currently displayed. All of the playback controls will operate on only the sub-range of footage. View ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 85: Visual Timeline

    Zoomed option will be available as well. If Show Camera Details on Copied Images is enabled in the Copy Playback Tab of the VIGIL Client Settings, than camera information will be included on the still image. See "Playback Tab" on page 94 for more info on enabling the Show Camera Details on Copied Images setting.
  • Page 86 The zoomed sections can be clicked on directly and then rotated. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 87: Exporting

    You can select multiple destinations by checking the corresponding boxes, as well as create subdirectories by using the New Folder button.  When exporting a Bitmap, the quality slider will not be visible. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -81-...

  • Page 88: Video Exporting

    AZTECH format. Video clips exported in Authentic Video format can be played using the 3xLOGIC DV Player program. AVI format video clips can be played using any media player that supports standard AVI format(i.e. Windows Media Player).  The Authentic Video format is rec- ommended when exporting video clips as evidence since the authenticity of the clip can be verified using DV Player.

  • Page 89: Audio Exporting

    Chan- nel drop-down menu. Note: To export audio, an audio channel must be configured on the VIGIL Server. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -83-...

  • Page 90: Export File Browser

    To select multiple folders, hold down the Control key as you make your selection. Note: For export folders to show in the browser, at least one export destination must be configured in Settings | Destinations tab. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 91: Site Map

    Changes the view to the selected camera. The display depends upon which display feature is set (Monitor, live, or playback). Changes the display to the corresponding layout, which contains multiple cameras. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -85-...

  • Page 92: Server Alarms

    12 Server Alarms VIGIL Servers can be configured to send alarms to VIGIL Client. When VIGIL Client receives an alarm, the Server Alarms window is displayed. The Server Alarms window displays a list of alarms received by VIGIL Client from connected VIGIL Servers.It also allows quick playback of alarm footage by selecting an entry and clicking the Playback button.

  • Page 93: Preview Alarms

    Expires to always suppress alarms that fit the con- figured criteria. Click the Suppressed Alarms title bar in the Server Alarms window to expand or collapse the Sup- pressed Alarms list. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -87-...

  • Page 94: Search Alarms

    Plays back the video footage for the selected alarm. The playback footage will begin at the alarm Start Playback Time and end at the alarm End Time. Prev Navigates to the previous page Next Navigates to the next page ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 95: Settings

    Managed by VCM mation, see the Managed by VCM section below. When enabled, a username and password will be required to log on to VIGIL Client. For more infor- Enable Client Log On mation, see the Enable Client Log On section below.

  • Page 96: Managed By Vcm

    Auto Hide Toolbar in Full Enable this option to make the toolbar controls hide until hovered over while VIGIL Client is in Full Screen Mode Screen Mode. For more information, See "Live Viewer" on page 36 for more info. Show Splash Screen on...

  • Page 97: Enable Client Login

    13.1.2 Enable Client Login VIGIL Client by default uses no authentication which allows any system user to have full access to the Client Software.  When the Ena- ble Client Log On option is checked, VIGIL Client supports two levels of User Authentication; Administrative Users who have full access and Users who have no access to the Settings window or to VIGIL Server settings. ...

  • Page 98: Live Tab

    Copy. Choose Slow (1fps), Medium (5fps), Fast (10fps), Turbo (20fps)or Maximum as the default live video Default Live Speed speed. A lower live speed will use less CPU. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...
  • Page 99 Priority camera is displayed in the Live Viewer. The entered value is the maximum number of POS entries on the Live POS Receipt before they begin Max Live Scroll to overwrite. Default value is 5000. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -93-...

  • Page 100: Playback Tab

    Enable Buffering Note: When playing back multiple streams(synchronized or unsynchronized), buffering is not utilized by VIGIL Client regardless of the status of the Enable Buffering option. This is to improve performance of footage retrieval. POS/ATM Playback Pre/Post How much footage to display before and after a selected POS/ATM record.
  • Page 101 7th cameras timestamp when it was added to the sync pool. When enabled, if a camera is polled for playback, VIGIL Client will automatically playback that Select Priority Audio Channel camera's priority audio channel along with the footage.

  • Page 102: Search Tab

    In the POS/ATM Data Filter section within the Search window, previously searched items are Remember the last: [X] number listed in the Items drop-down menu. Use the arrows to select how many search items will be of search items remembered. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 103: Alarms Tab

    Server Alarms window is reached, oldest alarms will be removed from the Records window as new alarms are received.  The range for this setting is 500 - 100,000; setting this number too high can cause performance issues on systems. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -97-...

  • Page 104: Hardware Tab

    This feature allows you to view the mapped cameras using the VIGIL pings Client Virtual Switch control pad or a KBD300 by entering the monitor number and virtual switch input number. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide...

  • Page 105: Destinations Tab

    All exports will also be sent to this des- Send tination without notifying the user. Include DV Player Saves the Digital Video (DV) Player to the same destination each time an export is done.  This set- ©2014 3xLOGIC Inc. | VIGIL Client - User Guide -99-...

  • Page 106: Quick Export

    Use the arrows to change the pre buffer. Clicking Default resets this count to 500 ms. 13.10 Sitemaps Tab The Sitemaps tab instructs VIGIL Client where to locate sitemap files. Top Level Maps Location Enter the path to the top level sitemaps or click the button to browse to the location.

  • Page 107: Virtual Switch Tab

    13.11 Virtual Switch Tab The Virtual Switch tab allows configuration of up to eight digital (PC) or analog monitor outputs. Disable the Virtual Switch feature. Disabled The digital virtual switch feature allows users to configure additional PC monitors to display up to 16 simultaneous live camera feeds per PC monitor.

  • Page 108: Virtual Switch Camera Mappings

    Opens the Virtual Switch Camera Mappings window where you can add, edit, delete, auto map, or print virtual switch input map- pings. This feature allows you to view the mapped cameras using the VIGIL Client Virtual Switch control pad or a KBD300 by entering the monitor number and virtual switch input number.

  • Page 109: Help Menu

    13.12 Help Menu This sections allows you to configure customizable help icons for display on your icon bar. Enable Custom Help Enable the ability to create custom help menu items. Enable Replace Enable this option to allow one of the custom help menu items to replace the About button in the Icon About Button Menu Toolbar.

  • Page 110: Site Map Designer

    1. To save a site map, click the Save button from the toolbar or select File | Save As… from menu. Site map files are normally stored in the C:\Program Files\VIGIL\Client directory. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide 104-...

  • Page 111: Site Map Designer Icons And Buttons

    14.1 Site Map Designer Icons and Buttons Hot Spot With this icon selected, drag a box on the site map to define a new hot spot. To delete a hot spot, select the hot spot you wish to remove and click the Delete key. Fixed Camera Select an existing hot spot on the site map and click the icon or drag a box with the icon selected to place a fixed camera on the site map.

  • Page 112: Site Map / Hot Spot Properties

    Presets will only function when the Site Map Monitor button is latched on. Relay Relay The number of the relay switch that will be toggled when the hotspot is clicked. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide 106-...

  • Page 113: Dv Player

    15 DV Player VIGIL Client allows video exports to include the VIGIL DV Player to ensure playback software is available for Authentic Video (MJPG) exports. A number of controls have been provided to make navigation and advanced features more accessible: Click and hold down the Fast Backward or Fast Forward button to playback as quickly as possible without skipping any frames. ...
  • Page 114 Cues the video to a specific frame, enter a frame number and click the Cue button. To view multiple streams, drag files over the player or select multiple files when loading footage from within the DV Player's File Browser. ©2014 3xLOGIC Inc. | VIGIL Client - User Guide 108-...

  • Page 115: Language Switcher

    16 Language Switcher VIGIL Client can be run in English, French, Spanish, Chinese and Hebrew.  The Language Switcher can be run from the Windows Start menu. Select Programs | VIGIL | Language Switcher.  Select the desired language from the drop-down menu and click Switch. ...

  • Page 116: Contact Information

    17 Contact Information 3xLOGIC has offices in Victoria BC, Canada and in Westminster, Colorado, USA. Please visit our 3xLOGIC web site at www.3xl- ogic.com. Please contact us by e-mail at support@3xlogic.com (technical support), or using the following contact information: 3xLOGIC Technical Support: Toll Free:(877) 3XLOGIC  ...

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