Speco O2D10 Owner's Manual page 27

• If the client PC's are unable to access the multicast stream, check with the system administrator for the use of a valid multicast address or
check if the router is supporting multicasting.
• If the images appear to have white of gray stripes on it, upgrade the Video graphics driver on the client PC to the latest version.
• Video images may be noisy if you are using the camera in a very low light environment or the bit rate / quality is set to very low values.
Provide higher values for quality and support the surrounding environment with enough light.
Audio condition
The client computer that is interacting with the camera needs to have a sound card that is functional to support speaker and microphone.
The sound card needs to be checked for its support for full duplex communication.
Ensure that the mute button of the client computer is not set and all the audio settings are correct.
Speaker button on the web viewer should be enabled to listen the audio from the network camera.
Ensure that the bidirectional audio button is enabled on the Web viewer and the microphone is set.
Change the input and the output gain for microphone and the speaker respectively to set correct audio level.
Browser's problems
When you have a problem with browser, press the [Refresh] button on your browser window.
Clear browser's Cache
• If the web viewer is not working correctly after upgrading firmware, please follow the below solution.
• Solution: Deleting your browser's cache may be resolve this issue.
1. Open Internet Options in browser Tools menu and click the [Delete Files] button in the second entry (Internet temporary files).
2. Check the other settings that should not be changed.
• If the browser you're using or a page you're viewing is displaying problems, try to clear the browser's cache. If that doesn't fix the
problem, try to clear the browser's cookies.
RCA output problem
• RCA output use to initial installation.
• Depending on the IP Camera usage scenario, RCA output video may not be smooth. It is used for initial installation only.
BNC output usage
BNC connector is for convenience of camera installation, and it is not suited to surveillance.
For all further support please contact the supplier or forums or websites.
Reference
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