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1 Troubleshooting and Tips
CAUTION
Take note of the safety notes in the "Safety and Ergonomics" manual and in the "Preparing for
use" chapter, when you connect or disconnect cables.
If a fault occurs, try to correct it as described in the following places:
in this chapter
in the documentation of the connected devices
in the help systems of the software used.
in the documentation of your operating system
If you fail to correct the problem, proceed as follows:
Switch the PC off.
Make a note of the steps and the circumstances that led to the fault.
Make a note of any error messages displayed.
Note the ID number of your device.
This number can be found on the type rating plate on the back of the casing.
Contact your sales outlet or our customer service centre.
Installing new software
When installing programmes or drivers, important files may be overwritten and modified. To be able
to access the original data in the event of any problems following installation, you should backup your
hard disk prior to installation.
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