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Troubleshooting
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Summary of Contents for Fujitsu CELSIUS W380
- Page 1 Operating Manual System CELSIUS W380 CELSIUS W480...
- Page 2 For automatic driver updates, go to: http://support.de.ts.fujitsu.com/de/support/index.html Should you have any technical questions, please contact: ● our Hotline/Service Desk (see the Service Desk list or visit: http://ts.fujitsu.com/support/servicedesk.html) ● Your sales partner ● Your sales office We hope you really enjoy using your new Fujitsu system.
- Page 4 Any liability that the data and illustrations are complete, actual or correct is excluded. Designations may be trademarks and/or copyrights of the respective manufacturer, the use of which by third parties for their own purposes may infringe the rights of such owner. For further information see http://ts.fujitsu.com/terms_of_use.html Order-No. Fujitsu Technology Solutions: A26361-K1000-Z222-1-7619, Edition 1...
- Page 5 CELSIUS W380 CELSIUS W480 Operating Manual Your CELSIUS … Important notes Preparing for use Operation Troubleshooting and tips System upgrades Technical data Index...
- Page 6 CELSIUS is a registered trademark of Fujitsu Technology Solutions GmbH. Windows 7, Windows Vista and Windows XP are registered trademarks of Microsoft Corporation. PS/2 is a registered trademark of International Business Machines, Inc. Kensington and MicroSaver are registered trademarks of ACCO World Corporation.
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Page 7: Table Of Contents
No mouse pointer displayed on the screen ................27 The floppy disk cannot be read or written................... 27 Time and/or date is not correct....................28 Error messages on the screen ....................28 Installing new software ........................28 Hard disk contents, restoring......................28 Tips 29 Fujitsu Technology Solutions... - Page 8 Installing and removing the floppy disk drive ................48 Installing and removing the hard disk drive..................49 Removing a hard disk drive ......................49 Hard disk drive: installing ......................50 Mainboard expansions ........................52 Main memory, upgrading ......................52 Processor, replacing ........................52 Replacing the lithium battery.......................53 Technical data ...........................55 Index..............................57 Fujitsu Technology Solutions...
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Page 9: Your Celsius
Some of the manuals listed can be found in electronic format on the "Drivers & Utilities" CD/DVD. You can access and view the required information using the Acrobat Reader program, which is also on the CD/DVD. If necessary, you can also make a print version of the manual. Fujitsu Technology Solutions... -
Page 10: Notational Conventions
Texts which follow this symbol describe steps that must be performed in the order shown. indicates screen outputs. This font indicates programme names, commands, or menu items. This font "Quotation marks" indicate names of chapters, data carriers, and terms that are being emphasised. Fujitsu Technology Solutions... -
Page 11: Important Notes
Ensure that no liquid enters the system. Wipe the casing with a dry cloth. If particularly dirty, use a cloth that has been moistened in mild domestic detergent and then carefully wrung out. Use disinfectant wipes to clean the keyboard and the mouse. Fujitsu Technology Solutions... -
Page 12: Energy Saving, Disposal And Recycling
• Consult the dealer or an experienced radio/TV technician for help. Fujitsu Technology Solutions GmbH is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Fujitsu Technology Solutions GmbH. The correction of interferences caused by such unauthorized modification, substitution or attachment will be the responsibility of the user. -
Page 13: Preparing For Use
Drives and boards If you have received drives or boards with your device, please do not install them until after first-time setup. How to install drives and boards is described in the "System upgrades" chapter. Fujitsu Technology Solutions... -
Page 14: Setting Up The Device
Plug all cables into the device and peripherals. Please observe the safety notes provided in "Important notes". ● Plug all data communication cables into the utility sockets. ● Plug all power cables into the grounded mains outlets. Fujitsu Technology Solutions... -
Page 15: Ports
Headphones port, orange or light Audio input (Line in), light blue green SCSI connection Audio output (Line out), light green USB - Universal Serial Bus, black LAN port 1394 PS/2 mouse port, green FireWire™, grey DisplayPort DVI-I port Fujitsu Technology Solutions... -
Page 16: Connecting The Monitor
External monitor ports of the display adapter ► Follow the instructions contained in the monitor manual to prepare the monitor for operation (e.g. connecting cables). ► Connect the data cable to a suitable monitor port of the device (VGA, DVI-I, DisplayPort). Fujitsu Technology Solutions... -
Page 17: Connecting The Mouse
Use the supplied keyboard cable only. ► Plug the rectangular connector of the keyboard cable into the rectangular socket on the underside of the keyboard. ► Plug the round plug of the keyboard cable into the keyboard port on the device. Fujitsu Technology Solutions... -
Page 18: Connecting External Devices To The Parallel Or Serial Port
USB device. To ensure USB 2.0, only a 3 m long cable may be used from the front USB port to the USB peripheral device. Fujitsu Technology Solutions... -
Page 19: Connecting The Device To The Mains Voltage
The installation will otherwise not be carried out correctly and the contents of the hard disk must be completely restored. You may need the licence number for Windows during the installation. The licence number is located on a sticker on your device. Fujitsu Technology Solutions... -
Page 20: Switching On Monitor And Device
0 = Device is off ► Switch the device on with the main power switch (1) on the back of the device. ► Press the ON/OFF switch (2) on the right hand side of the device. The device starts. Fujitsu Technology Solutions... -
Page 21: Installing The Software
► Consult the operating system manual if anything is unclear about the input data requested by the system. You will find further information about the system, drivers, utilities, and updates on the "Drivers & Utilities" CD/DVD supplied. Fujitsu Technology Solutions... - Page 22 Preparing for use Fujitsu Technology Solutions...
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Page 23: Operation
The main switch and the ON/OFF switch do not disconnect the device from the mains voltage. To completely disconnect the mains voltage, remove the power plug from the socket. ► If necessary, switch the monitor off (see the operating manual for the monitor). Fujitsu Technology Solutions... -
Page 24: Indicators Provided By The Device
If in any doubt, consult your administrator. LAN connection appears on the LCD as soon as the workstation is connected to a LAN. LAN access appears on the LCD as soon as the workstation sends or receives data over the LAN. Fujitsu Technology Solutions... -
Page 25: Keyboard
ON/OFF switch in the Control Panel (e.g. standby mode, rest mode). With some keyboards the ON/OFF switch can only be used with an ACPI (Advanced Configuration and Power Management Interface). Otherwise the key is inoperative. The mainboard must support this function. Fujitsu Technology Solutions... - Page 26 Numeric keypad. Ctrl key starts key combination actions. The Ctrl key is also called "Control" or "Control Ctrl key". Windows security / Task Manager Ctrl This key combination starts the Windows security / Task Manager SysRq window. Fujitsu Technology Solutions...
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Page 27: Settings In Bios Setup
The keys can be found on the rear panel of your device. Locking the casing ► Turn the key in the direction of the arrow (1). Unlocking the casing ► Turn the key in the direction of the arrow (2). Fujitsu Technology Solutions... -
Page 28: Anti-Theft Protection And Lead-Sealing
Protecting the device from being switched on by an external device You can also combine these functions. You will find a detailed description of the Security menus and how to assign passwords in the manual for the mainboard or in the "BIOS Setup" manual. Fujitsu Technology Solutions... -
Page 29: Access Authorization Via Smartcard
"BIOS Setup" manual. SmartCard reader: operating ► Connect the external SmartCard reader to your system as described in the instructions for the SmartCard reader. ► After the device is switched on, you will be prompted to insert your SmartCard. Fujitsu Technology Solutions... - Page 30 Operation Fujitsu Technology Solutions...
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Page 31: Troubleshooting And Tips
► If you still need assistance resolving the problem, contact the relevant Service Desk for your country (see the Service Desk List or go to http://ts.fujitsu.com/support). Have the ID/serial No. of your system and the DIFS code ready. Fujitsu Technology Solutions... -
Page 32: Troubleshooting
► Press the ON/OFF switch for at least 4 seconds, until the device switches off. The operating system is not shut-down properly in the process. Error messages are therefore possible the next time the system is booted. Fujitsu Technology Solutions... -
Page 33: Monitor Remains Blank
Switch on the monitor and the device. Monitor cable is not connected. ► Switch off the monitor and the device. ► Check that the monitor cable is properly connected to the device and monitor. ► Switch on the monitor and the device. Fujitsu Technology Solutions... - Page 34 Display to set the correct values for the connected monitor, as explained in the monitor instructions. The wrong RAM memory modules ► See the manual for the mainboard for information on have been inserted. which memory modules can be used. Fujitsu Technology Solutions...
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Page 35: No Mouse Pointer Displayed On The Screen
(refer also to the manual for the mainboard or in the "BIOS Setup" manual). The floppy disk drive is not ► Check that the cables of the floppy disk drive are connected. properly connected (see "Installing and removing the floppy disk drive"). Fujitsu Technology Solutions... -
Page 36: Time And/Or Date Is Not Correct
Hard disk contents, restoring Should you need to restore your hard disk, the instructions are provided on the case of the "Recovery CD/DVD" (delivered with your system). Fujitsu Technology Solutions... -
Page 37: Tips
► Close unnecessary applications. ► Run the applications in a different order. Other manuals Other manuals are provided as PDF files on the "Drivers & Utilities" CD/DVD. Fujitsu Technology Solutions... - Page 38 Troubleshooting and tips Fujitsu Technology Solutions...
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Page 39: System Upgrades
● The equipment and tools you use must be free of static charges. ● Always hold boards with ESDs by their edges. ● Never touch pins or conductors on boards fitted with ESDs. Fujitsu Technology Solutions... -
Page 40: Opening The Casing
On devices with a casing lock: Unlock the casing. ► Remove any plugged-in wires which are in the way. ► Lay the device on its side. ► Pull the locking device (1) and swivel the side part in the direction of the arrow (2). Fujitsu Technology Solutions... -
Page 41: Closing The Casing
► Swivel the side part in the direction of the arrow (1) until it engages. ► On devices with a casing lock: Lock the casing. ► Reconnect the cables that you disconnected before. Fujitsu Technology Solutions... -
Page 42: Installing The Locking Device With Casing Lock
Place the removed side part on a flat surface with the inside facing upwards. ► Press the catch in the direction of the arrow (1). ► Carefully thread the locking device out of the side part in the direction of the arrow (2). Fujitsu Technology Solutions... - Page 43 Guide the locking device with the casing lock in the direction of the arrow (1) into the side part. ► Press the catch in the direction of the arrow (2) and, at the same time, press the locking device into the side part (3) until the catch engages. Fujitsu Technology Solutions...
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Page 44: Opening The Drive Cage
Opening the drive cage ► Open the casing (see "Opening the casing"). ► Unscrew the knurled screw (1). ► Fold open the drive cage (2). Thanks to the integrated torque controller the drive cage will stop in any position. Fujitsu Technology Solutions... -
Page 45: Closing The Drive Cage
System upgrades Closing the drive cage ► Fold down the drive cage (1). Be careful that no wires become trapped. ► Secure the drive cage with the knurled screw (2). ► Close the casing (see "Closing the casing"). Fujitsu Technology Solutions... -
Page 46: Removing Ventilation Duct
Unlock the ventilation duct by pressing locking hooks in the direction of the arrow (1). ► Keep pressing the locking hook and pull the ventilation duct in the direction of the arrow (2) out from the casing. Fujitsu Technology Solutions... -
Page 47: Installing Ventilation Duct
Reconnect the cables that you disconnected before. ► Hook the wires into the holder on the ventilation duct. ► Fold down the drive cage (see "Closing the drive cage"). ► Close the casing (see "Closing the casing"). Fujitsu Technology Solutions... -
Page 48: Installing And Removing A Board
Pull the slot cover out of the slot in the direction of the arrow (2). Do not throw away the slot cover. For cooling, protection against fire and in order to comply with EMC regulations, you must refit the slot cover if you remove the board. Fujitsu Technology Solutions... - Page 49 If you have installed or removed a board, please check the relevant PCI slot settings in the BIOS Setup. If necessary, change the settings. Further information is provided in the PCI board documentation. Information about the installation of low profile boards can be found in the section "Low- profile boards". Fujitsu Technology Solutions...
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Page 50: Removing Boards
► Place the board into appropriate packaging. For cooling, protection against fire, and in order to comply with EMC (electromagnetic compatibility) regulations, you must refit the slot cover. ► Push the slot cover into the slot (1). Fujitsu Technology Solutions... - Page 51 Close the casing (see "Closing the casing"). If you have installed or removed a PCI board, please check the relevant PCI slot settings in the BIOS Setup. If necessary, change the settings. Further information is provided in the PCI board documentation. Fujitsu Technology Solutions...
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Page 52: Low-Profile Boards
(1) and screw it on (2). Now you can install the low-profile board in a suitable slot like a normal board (see "Installing a board"). Removing slot adapter ► Unscrew the screw (1) and remove the slot adapter (2). Fujitsu Technology Solutions... -
Page 53: Installing And Removing Drives
Slide the drive out of the bay in the direction of the arrow (3) from behind. The drive now protrudes slightly out of the casing. ► Pull the drive out of the casing in the direction of the arrow (3). ► If necessary, make the required settings on the remaining drives. Fujitsu Technology Solutions... - Page 54 Press on the retaining clip (2) and, at the same time, slide it up slightly. ► Close the casing (see "Closing the casing"). It may be necessary to modify the entry for the drive in the BIOS Setup. Fujitsu Technology Solutions...
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Page 55: Installing An Accessible Drive
Press on the retaining clip (2) and, at the same time, slide it up slightly. ► Close the casing (see "Closing the casing"). It may be necessary to modify the entry for the drive in the BIOS Setup. Fujitsu Technology Solutions... -
Page 56: Installing And Removing The Floppy Disk Drive
Fit the data and power supply connectors to the floppy disk drive. Make sure the polarity is correct. ► Close the casing (see "Closing the casing"). It may be necessary to modify the entry for the drive in the BIOS Setup. Fujitsu Technology Solutions... -
Page 57: Installing And Removing The Hard Disk Drive
Disconnect all cables connected to the drive (data cable, power supply cable). ► Pull the EasyChange rails off the hard disk drive. It may be necessary to modify the entry for the drive in the BIOS Setup. ► Fold down the drive cage (see "Closing the drive cage"). Fujitsu Technology Solutions... -
Page 58: Hard Disk Drive: Installing
Secure the EasyChange rails on the side of the hard disk by inserting the upper pins of the EasyChange rail in the corresponding holes of the hard disk. ► Connect the cables to the hard disk drive. Fujitsu Technology Solutions... - Page 59 Check that the component side of the hard disk drive faces inwards towards the casing. ► Fold down the drive cage (see "Closing the drive cage"). ► Close the casing (see "Closing the casing"). It may be necessary to modify the entry for the drive in the BIOS Setup. Fujitsu Technology Solutions...
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Page 60: Mainboard Expansions
Replace the processor as it is described in the manual for the mainboard. ► Install the ventilation duct (see "Installing ventilation duct"). ► Fold down the drive cage (see "Closing the drive cage"). ► Close the casing (see "Closing the casing"). Fujitsu Technology Solutions... -
Page 61: Replacing The Lithium Battery
Press the catch in the direction of the arrow (1). The battery will slightly jump out of the holder. ► Remove the battery (2). ► Push the new lithium battery of the identical type into the holder (3) and press it downward until it engages. Fujitsu Technology Solutions... - Page 62 System upgrades Fujitsu Technology Solutions...
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Page 63: Technical Data
Rated voltage range: 100 V – 240 V Frequency: 50 Hz – 60 Hz Max. rated current CELSIUS W380: 100 V – 240 V / 5.0 A – 2.5 A Max. rated current CELSIUS W480: 100 V – 240 V / 6.0 A –... - Page 64 Technical data Fujitsu Technology Solutions...
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Page 65: Index
Connecting a PS/2 mouse 9 Environmental conditions 55 Connecting USB keyboard 9 Environmental data 55 Connecting USB mouse 9 Ergonomic, video workstation 6 Contents of delivery 5 Error message 28 Ctrl+Alt+Del 18 ESD 31 Cursor keys 17 Expansion 31 Expansions Fujitsu Technology Solutions... - Page 66 Enter 18 fault 27 enter key 18 Mouse Cursor 27 Num 18 Mouse port 7 ON/OFF switch 17 Return 18 Shift 18 New installation, software 28 Key combination 17, 18 Noise level 55 Keyboard 17 Notational conventions 2 Fujitsu Technology Solutions...
- Page 67 Ventilation duct SmartCard 21 installing 39 Security functions removing 38 BIOS setup 20 Video workstation 6 SmartCard 21 SmartLock 21 Security measures 19 Serial port 7, 10 Warm boot 18 connecting devices 10 Weight 55 settings 10 Fujitsu Technology Solutions...
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