Troubleshooting When There Is Error Display; Error List - Epson Stylus Photo RX 560 Service Manual

EPSON Stylus PHOTO RX560/580/590

3.2 Troubleshooting When There is Error Display

3.2.1 Error List

Error Name
Waste ink pad in the printer is saturated. Contact your dealer
Maintenance Error
to replace it.
Printer FATAL Error A printer error has occurred. Please see your manual.
Scanner Error A scanner error has occurred. Please see your manual.
Cannot recognize ink cartridges. Make sure the ink cartridges
Message related to Ink (1)
are installed correctly.
Ink cartridge cover is open. Open the scanner unit and close
Message related to Ink (2)
the ink cartridge cover.
Paper jam. Load paper and press Start. If the error does not
Paper Detect Error
clear, repeat the procedure.
Paper or CD/DVD jam or feed error. Press Start. If the error
Paper Jam Error
does not clear, remove the media by hand.
Message related to Ink (3) Cannot recognize ink cartridges.
Message related to Ink (4) Press the OK button to replace ink cartridges.
Paper Empty Error Paper out. Load paper and press the Start button.
Multi-page feed error. Remove and reload the paper, then
Multi-page Feed Error
press the Start button.
C H E C K
The messages displayed on the LCD that are listed in the "Error
P O I N T
List" above and "Warning List
subsequent pages are given only for information. In other words,
they are not exactly the same as the messages actually displayed.
Troubleshooting
Table 3-1. Error List
Displayed Message
(p.23)" on the next page and
Troubleshooting When There is Error Display
Occurrence Condition
The printer requires maintenance due to waste liquid
overflow or elastomer tube replacement time, etc.
An irrecoverable error has occurred.
The error that was not able to be recovered with the
scanner occurred.
The ink cartridges have not been inserted or defective ink
cartridges have been inserted.
Ink cartridges were replaced with new ones with the ink
cartridge fixation cover open.
A sheet was loaded in a wrong orientation and caused a
jam.
The paper jam has occurred.
The ink cartridge had not been inserted at an initial filling
or the ink cartridge error occurred
Ink end
There is no paper in the sheet feeder.
Multi-page feed error has occurred.
Revision A
Recovery Procedure
Replace the waste ink pads.
See "6.1.1 Maintenance Error" (p.88)
Turn off the power
See "3.2.3 FATAL Error" (p.27)
Turn off the power
See "6.1.1 Maintenance Error" (p.88)
Install the normal ink cartridges correctly
and press the OK button.
Close the ink cartridge fixation cover and
press the OK button
Follow the displayed message until the
sheet loaded in a wrong orientation is
ejected.
Turn power off, and remove the paper.
Install the normal ink cartridges filled with
ink correctly and press the OK button.
Install the normal ink cartridges filled with
ink correctly and press the OK button.
Press the start button to feed paper
correctly.
Re-set paper and press the start button to
feed paper correctly.
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