Warranty - KoamTac KDC400 User Manual

KDC400 User Manual

7. WARRANTY

LIMITED WARRANTY AND DISCLAIMERS
BY OPENING THE PACKAGE OF THIS PRODUCT YOU AGREE TO BECOME BOUND BY THE
LIABILITY AND WARRANTY CONDITIONS AS DESCRIBED BELOW.
UNDER ALL CIRCUMSTANCES THIS MANUAL SHOULD BE READ ATTENTIVELY, BEFORE
INSTALLING AND OR USING THE PRODUCT.
Serial Number
A serial number appears on the KDC label. This official registration number is strictly related to the
device purchased. Make sure that the serial number appearing on your KDC is not removed. Removing
the serial number will affect the warranty conditions and liability disadvantageously, so please maintain
the label with serial number on the KDC. Units with the serial number label removed should not be
operated.
Warranty/Warranty Period/Liability
KoamTac, Inc. ("KoamTac") manufactures its hardware products in accordance with industry-standard
practices. Unless otherwise agreed in a contract, KDC is warranted for a period of one year after
purchase, covering defects in material and workmanship except rechargeable battery. KoamTac will
repair or, at its opinion, replace products that prove to be defective in material or workmanship under
proper use during the warranty period. KoamTac will not be liable in cases (i) in which the unit has been
repaired or altered unless done or approved by KoamTac, (ii) in which the unit has not been maintained
in accordance with any operating or handling instructions supplied by KoamTac, (iii) in which the unit has
been subjected to unusual physical or electrical stress, misuse, abuse, power shortage, negligence or
accident or (iv) in which the unit has been used other than in accordance with the product operating and
handling instructions. Preventive maintenance is the responsibility of the customer and is not covered
under this warranty. Under no circumstance will KoamTac be liable for any direct, indirect, consequential
or incidental damages arising out of use or inability to use either the hardware or software, even if
KoamTac has been informed about the possibility of such damages.
Warranty Coverage and Procedure
During the warranty period, KoamTac will repair or replace defective products returned to KoamTac
warehouse. International customers should contact the local KoamTac office or support center. If
warranty service is required, KoamTac will issue a Return Material Authorization Number. Products must
be shipped in the original or comparable package, shipping and insurance charges prepaid. KoamTac
will ship the repaired or replacement product freight and insurance prepaid. Customer accepts full
responsibility for its software and data including the appropriate backup thereof. Repair or replacement of
a product during warranty will not extend the original warranty term.
CAUTION: Changes or modifications not expressly approved by the manufacturer responsible for
compliance could void the user's authority to operate the equipment.
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