Motorola Symbol DS3407 Product Reference Manual page 41

Motorola symbol ds3407 barcode scanner product reference guide
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Troubleshooting (Continued)
Table 3-1
Problem
Digital scanner decodes bar code,
but does not transmit the data to the
host.
Host displays scanned data
incorrectly.
Digital scanner emits
high/high/high/Low beeps when not
in use.
Digital scanner emits low/high
beeps during programming.
Digital scanner emits
low/high/low/high beeps during
programming.
Digital scanner emits low/high/low
beeps.
Digital scanner emits a power-up
beep after changing USB host type.
Digital scanner emits one high beep
when not in use.
Maintenance and Technical Specifications
Possible Causes
Digital scanner is not programmed
for the correct host type.
Interface cable is loose.
If 4 long low beeps are heard, a
transmission error occurred.
If 5 low beeps are heard, a
conversion or format error
occurred.
If low/high/low beeps are heard,
an invalid ADF rule is detected.
If high/low beeps are heard, the
digital scanner is buffering Code
39 data.
Digital scanner is not programmed
to work with the host.
RS-232 receive error.
Input error or Cancel bar code
was scanned.
Out of ADF parameter storage
space.
Clearing Code 39 buffer.
The USB bus re-established
power to the digital scanner.
In RS-232 mode, a <BEL>
character was received and Beep
on <BEL> option is enabled.
Possible Solutions
Scan the appropriate host type
programming bar code. See the
chapter corresponding to the host type.
Re-connect the cable.
Set the digital scanner's
communication parameters to match
the host's setting.
Configure the digital scanner's
conversion parameters properly.
Program the correct ADF rules.
Normal scanning a Code 39 bar code
and the Code 39 Buffering option is
enabled.
Scan the appropriate host type
programming bar code.
For RS-232, set the digital scanner's
communication parameters to match
the host's settings.
Program the proper editing options
(e.g., UPC-E to UPC-A Conversion).
Normal during host reset. Otherwise,
set the digital scanner's RS-232 parity
to match the host setting.
Scan the correct numeric bar codes
within range for the parameter
programmed.
Erase all rules and re-program with
shorter rules.
Normal when scanning the Code 39
Buffering Clear Buffer bar code or
upon attempt to transmit an empty
Code 39 buffer.
Normal when changing USB host type.
Normal when Beep on <BEL> is
enabled and the digital scanner is in
RS-232 mode.
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