Toshiba TECRA A10 Satellite Pro S300 Series User Manual page 179

DVD-ROM&CD-R/RW drive
For more information, refer to Chapter 4,
Problem
You cannot access
a CD/DVD in the drive
Some CD/DVDs run
correctly, but others do
not
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Check the type of CD/DVD you are using. The
drive supports:
DVD-ROM: DVD-ROM, DVD-Video
CD-ROM: CD-DA, CD-Text, Photo CD
(single/multi-session), CD-ROM
Mode 1, Mode 2, CD-ROM XA
Mode 2 (Form1, Form2), Enhanced
CD (CD-EXTRA), Addressing
Method 2
Check the region code on the DVD. It must
match that on the DVD-ROM. Region codes are
listed in the Optical disc drives
2, The Grand Tour.
Operating
Procedure
Make sure the drive's disc tray is securely
closed.
Press gently until it clicks into place.
Open the disc tray and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the disc tray could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe it
with a clean cloth dipped in water or a neutral
cleaner. Refer to the
Chapter 4 for details on cleaning.
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software's needs.
Check the CD/DVD's documentation.
Troubleshooting
section in Chapter
Basics.
Media care section in
8-10