LifeSpan TR2000e Owner's Manual page 26

Maintenance and Tips
Troubleshooting
If you have a question that isn't answered in this Owner's Manual, visit our website
at www.LifeSpanFitness.com or call us at 877.654.3837 x4.
The treadmill is designed and manufactured to be reliable and easy-to-use.
However, if you have a problem, these troubleshooting steps may help you
fi nd the cause.
Problem: The console does not turn on or function correctly.
Solution: Check to make sure the treadmill is properly plugged in, turn the
power switch down by the power cord off and back on again and make sure
the safety key is in place. Check all wire harness connections made during
assembly to be sure they are all properly connected. If the problem persists
contact LifeSpan Customer Service at www.LifeSpanFitness.com or call
877.654.3837 x4.
Problem: The POWER button on the console does not turn the console on.
Solution: Check the main power switch and power cord located at the front of
the treadmill on the right side. Make sure the power cord is plugged in and
the power switch is turned on.
Problem: The treadmill does not turn off with the console power button.
Solution: The console has to be in standby mode to be turned off with this
button. Press and hold the Stop button till the console resets and then the
POWER button will turn the console off .
Problem: The belt does not stay in the center of the treadmill when in use.
Solution: First check to make sure that the treadmill is level, then refer to the
instructions in this Owner's Manual on how to align the belt.
Problem: The treadmill belt slips during use.
Solution: The belt may need to be tensioned after a period of use. Refer to the
Belt Tensioning Section of this Owner's Manual.
Problem: Heart rate is erratic or not reading.
Solution:Make sure your hands are moist (Aloe Vera helps). Make sure all
connectors made during assembly, at the back of the console, are properly
connected and no wires are damaged. If wearing a chest strap, be sure the
batteries are good and that the electrodes are moist and positioned properly
on your chest.
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Problem: Treadmill automatically pauses during workout.
Solution: The treadmill is not detecting your steps because you have stopped
walking or because the user weight is too low to detect the steps, especially
at an incline. One option would be to go to personal settings and turn Intelli-
Guard off .
Problem: E1 Error Code after 3 to 8 seconds.
Solution: This is most likely a bad wire connection or a speed sensor issue.
Check all wire connections made during assembly and if this does not resolve
the issue contact LifeSpan Customer Service at www.LifeSpanFitness.com or
call 877.654.3837 x4.
Problem: E1 Error Code after several minutes of use.
Solution:This problem usually occurs when there is too much friction building
between the running belt and deck. The best thing to do is turn the treadmill
off , lubricate the running belt and turn the treadmill back on. Test the unit.
If E1 still comes up after testing, contact LifeSpan Customer Service at www.
LifeSpanFitness.com or call 877.654.3837 x4.
Problem: E6 Error Code.
Solution:Turn the power off for 30 seconds and back on again. Check to see
if the incline is functioning. If still an issue, please check all wire connections
made during assembly and cycle the power again. If still not functioning
contact LifeSpan Customer Service at www.LifeSpanFitness.com or call
877.654.3837 x4.
Problem: Treadmill will not fold or unfold.
Solution: Make sure the treadmill is in Standby mode. Press and hold the Stop
button for three seconds till the console resets. Once the console resets, press
and hold the fold or unfold button until the console beeps and the folding or
unfolding process starts. If trying to unfold the treadmill, make sure nothing is
blocking the safety sensor underneath the treadmill which would prevent the
treadmill from lowering.
Maintenance and Tips
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