Fault Finding - Waldorf 800 Series RN8910GE Installation And Operation Manual

Fault Finding

This section provides an easy reference guide to more common problems that may occur during operation
of your appliance. The fault finding guide in this section is intended to help you correct, or at least
accurately diagnose problems with your equipment.
Although this section covers most common problems reported, you may encounter a problem not covered
in this section. In such instances, please contact your local authorised service agent who will make every
effort to help you identify and resolve the problem. Please note that the service agent will require the
following information:-
 Model Trade Name and Serial Number of Appliance. (both can be found on the Technical
Data Plate located on the appliance.
Fault
Pilot will not light.
Pilot goes out when gas control
knob released.
Main burner will not light.
Element does not work when
turned 'ON'.
Complete power failure of
appliance
NOTE: Components having adjustments protected (e.g. paint sealed) by manufacturer, are only to
be adjusted by an authorised service agent.
unqualified service person.
Possible Cause
No gas supply.
Blocked pilot injector.
Releasing knob before thermocouple
has heated.
Pilot flame too small.
- Gas pressure too low.
- Partially blocked pilot injector.
Thermocouple connection to gas
control loose or faulty.
Thermocouple faulty.
Electromagnet in rear of gas control
unit is faulty.
Incorrect supply pressure.
Faulty gas control.
Check individual fuses located behind
control panel.
Check for an electrical short by
checking there is NO continuity
between any 'Phase In' line and
metal appliance body itself.
Check for item failing (element,
control etc) by using a multi-meter.
Check fuse connection at mains
supply.
Ensure fuse size is correct to carry
the load.
Check for an electrical short to
appliance.
18
Remedy
Ensure gas isolation valve is turned on,
and bottles are not empty.
Call service provider.
Hold knob in for at least 20 seconds
following ignition of pilot.
Clean or replace pilot injector.
Tighten thermocouple connection.
Check thermo couple is producing
between 20-30mV.
Inspect and replace if not in good
working order.
Call service provider.
Call service provider.
Replace blown fuse.
Call service provider.
Call service provider.
Replace blown fuse.
Carry out a continuity and resistance
check on appliance.
Call service provider.
They are not to be adjusted by an