Processing Communication Problems - Canon SmartBase MPC600F Service Manual

SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service

4.4 Processing Communication Problems

4.4.1 Initial identification of problems
Since the facsimile must transmit picture information, a transmitter, a receiver and telephone lines are
required for this purpose. Transmissions may cause problems if one or more of the three is poor.
FA
customer's
machine
To process communication problems, first of all, it is necessary to narrow down the cause of the problem.
Thus, the procedures appearing below must be checked accordingly.
Does an error
appear on the
Communication problems
exist. Carry out the procedures
on the next page.
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Communication
X
Your
Figure 4-8 Communication Trouble
Start
YES
display?
NO
Is copying NG
being done?
OK
Do copying
NG
Is copy
picture OK?
OK
Figure 4-9 Procedures for Initial Identification of Trouble
trouble
Errors show on the display.
error massage page 4-12
error code page 4-17
General error
Page 4-23
NG
Test print
OK
Scanning problem
Page 4-26
4-28
F AX
Communication
companion
machine
Printing problem
Page 4-24