Konica Minolta bizhub C451 User Manual page 372

Troubleshooting
ADF
C451
Symptom
The edge of the print-
ed output is dirty.
Even though the pa-
per misfeed was
cleared, copies can-
not be produced.
Printing with the "2-
Sided > 1-Sided" or
"2-Sided > 2-Sided"
settings are not possi-
ble.
Copying is not possi-
ble even though the
password is entered
on a machine with
user authentication/
account track settings
specified.
The document is not
fed.
Possible cause
Is the document pad dirty?
Was the selected paper size
larger than the document
(with a Zoom setting of "Full
Size" (100.0%)?
Is the orientation of the doc-
ument different from the ori-
entation of the paper (with a
Zoom setting of "Full Size"
(100.0%)?
Was the copy reduced to a
size smaller than the paper
(with a reduced zoom ratio
specified)?
Are there paper misfeeds at
other locations?
Have settings been selected
that cannot be combined?
Did the message "Your ac-
count has reached its maxi-
mum allowance." appear?
Is the ADF slightly open?
Is the document one that
does not meet the specifica-
tions?
Is the document correctly
loaded?
Remedy
Clean the document pad
with a soft cloth dampened
with a mild detergent. (See
p. 9-4.)
Select a paper size that is
the same size as the docu-
ment.
Otherwise, select the "Auto"
Zoom setting to enlarge the
copy to the selected paper
size. (See p. 2-47.)
Select a paper size that is
the same size as the docu-
ment. Otherwise, select a
paper orientation that is the
same as that of the docu-
ment.
Select a zoom ratio that ad-
justs the document size to
the selected paper size. (See
p. 2-47.)
Otherwise, select the "Auto"
Zoom setting to reduce the
copy to the selected paper
size. (See p. 2-47.)
Check the touch panel for
other paper misfeed indica-
tions, and then remove any
misfed paper at all other lo-
cations. (See p. 4-6.)
Check the combinations of
the selected settings.
Contact your administrator.
Securely close the ADF.
Check that the document is
one that can be loaded into
the ADF. (See p. 6-26 and
p. 6-28.)
Position the document cor-
rectly. (See p. 2-8.)
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