Troubleshooting Procedures - Maytag AER5515QA Series Service Manual

Troubleshooting Procedures

To avoid risk of electrical shock, personal injury, or death, disconnect power to oven before servicing, unless
testing requires it.
Problem
No bake element operation
No broil element operation
Oven not operating
Clock and timer not working
Oven light does not operate
Self-clean cycle not working
Oven door will not unlock
Oven smokes/odor first few
times of usage
Failure Codes
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W ARNING
Possible Cause
Open bake element .....................................
Loose wire connection or broken wire.........
Open broil element ......................................
Loose wire connection or broken wire.........
Programming error ......................................
Power outage ..............................................
Power outage ..............................................
Failed oven lamp .........................................
Failed wiring ................................................
Failed light socket........................................
Failed light plunger ......................................
Programming error ......................................
Oven is self-cleaning ...................................
Oven is still hot ............................................
Normal.........................................................
Electronically Controlled..............................
16025644
Correction
• Check element for continuity,
replace if failed.
• Verify all connections are clean
and tight, replace broken wire.
• Check element for continuity,
replace if failed.
• Verify all connections are clean
and tight, replace broken wire.
• Shut off power to oven for five
minutes by switching off ciruit
breaker. Reset circuit breaker
and try oven again.
• Verify power is present at unit.
Verify that the circuit breaker is
not tripped.
• Replace household fuse, but do
not fuse capacity.
• Verify power is present at unit.
Verify that the circuit breaker is
not tripped.
• Replace household fuse, but do
not fuse capacity.
• Refer to Use and Care Manual
"Operating Instructions", if
continues contact service.
• Check lamp and replace is
necessary.
• Check for broken, loose or dirty
connections.
• Check light socket for continuity.
• Check plunger for continuity.
• Shut off power to oven for five
minutes by switching off ciruit
breaker. Reset circuit breaker
and try oven again.
• Allow cycle to complete.
• Will not unlock until unit has
cooled to safe temperature. Do
not force door open, this will void
warranty. Blow cool air on door
latch area to quicken process.
• Minor smoking or order is normal
the first few times of oven usage.
• Ventilate area well and perform
self-clean cycle.
• Refer to specific Technical Sheet
for diagnostic checks.
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