Jolimark DP321 User Manual

Jolimark DP321 User Manual

Dot matrix printer

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Users' Manual
DP321
Dot Matrix Printer

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Summary of Contents for Jolimark DP321

  • Page 1 Users' Manual DP321 Dot Matrix Printer...
  • Page 2: Important Safety Instructions

    DP321 User's Manual Important Safety Instructions 1. Read all of these instructions carefully and thoroughly and save them for later reference. 2. Follow all warnings and instructions in the manual as well as marked on the product. 3. If the printer has been used just now, please not touch the print head for overheating.
  • Page 3: The Guide

    Notes contain important information and useful tips on the operation of your printer. The Guide First thanks for buying the Jolimark printer. The printer is 9-pin 80-column Dot Matrix Printer, can satisfy multi-function print requests. It can be widely used in tax, mail, telecom, police, hospital, insurance, finance, stock, customhouse, cabaret, aviation and transport etc.
  • Page 4: Table Of Contents

    DP321 User's Manual Table of Contents Important Safety Instructions ........................i The Guide ..............................ii Chapter 1 Preparation ..........................1 1.1 Unpacking & Checking ........................1 1.2 Unpacking the Protective Materials.....................1 1.3 Main Parts of the Printer........................2 1.4 Choosing a Place for the Printer ......................2 1.5 Assembling the Printer ........................3...
  • Page 5 DP321 User's Manual 3.2.1 To Print the Current Settings....................... 25 3.2.2 Online-aptitude Parameter Settings.................... 27 3.3 Explaining Menu Terms ........................28 3.4 Restore the Default Settings ......................30 Chapter 4 Problems and Solutions ......................31 4.1 Problems and Solutions ........................31 4.2 Power Supply ............................
  • Page 6: Chapter 1 Preparation

    DP321 User's Manual Chapter 1 Preparation 1.1 Unpacking & Checking Check the following items in the package, if any of these items is missing, please contact your dealer. Figure 1-1 Packing list A: Printer B: Ribbon cartridge (JMR108) C: Power cord...
  • Page 7: Main Parts Of The Printer

    DP321 User's Manual 1.3 Main Parts of the Printer Figure1-3, Figure1-4 and Figure 1-5 shown are main parts of DP321. Gap adjust lever Tear part Paper guide Paper select lever Power switch Print head Paper feed knob Control panel Ribbon cartridge...
  • Page 8: Assembling The Printer

    DP321 User's Manual 3. Moderate environmental conditions. Select a cool, dry area and protect your printer from direct sunlight, excessive heat, moisture, or dust. 4. Appropriate power source. Make sure you use a grounded outlet; do not use an adapter plug. Avoid electrical outlets controlled by timers or wall switches;...
  • Page 9 DP321 User's Manual Tear part Locked piece Figure 1-8 Dismantle the tear part 4. Pull the gap adjust lever to the highest position. 5. Slide the printhead to the middle of the printer. Warning: Never move the printhead while the printer is turned on; this can damage the printer.
  • Page 10: Installing The Tractor

    Install a new one follow the above steps. 3. Please use the Jolimark JMR108 ribbon cartridge, our company will not guarantee to keep the printer in good repair, when it is damaged by unauthorized ribbon cartridge.
  • Page 11: Installing The Pull Tractor

    DP321 User's Manual Figure 1-13 Install the push tractor 1.6.2 Installing the Pull Tractor If the tractor has been installed in the push position (back of printer), take down the tractor, unpack the tear cutter, and install the tractor in the pull position. The concrecte steps are as follows.
  • Page 12: Connect The Power Cord

    DP321 User's Manual Tear part Locked piece Figure 1-16 Take down the tear part 4. Take up the tractor aiming at the installation slot on the top of printer (the slot for the tear part to be installed), press the tractor until it locked into the slot according to the following figure.
  • Page 13: Running The Self-Test

    DP321 User's Manual 1.8 Running the Self-test The built-in self-test function demonstrates that the printer is working properly. You can run the test with either tractor paper or cut-sheets; this section describes the easier way of ASCII self-test, with cut-sheets.
  • Page 14: Connecting The Printer To Your Computer

    6. To end the self test, make sure the printer is not printing. Press LF/FF or LOAD/EJECT button to eject the sheet; then turn off the printer. ASCII Self-test mode Jolimark DP321 VX.X 20XX/XX/XX !"#$%&’( )*+-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`ab !"#$%&'( )*+-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcd "#$%&'( )*+-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcde Figure 1-23 ASCII Self-test NOTE: If the self test did not print satisfactorily, see Chapter 4.
  • Page 15: Connecting To The Usb Interface

    DP321 User's Manual printer’s parallel interface. Squeeze the wire clips together until they lock in place on either side of the connector. Parallel interface Figure 1-25 Connect to the parallel interface 2. Plug the other end of the cable into the computer’s parallel interface.
  • Page 16: Installing Driver

    5. Come out a window of “Install From Disk”. Please according to the operating system environment, you should select the path as follow: CD-ROM-“Driver”-“WIN2000 (XP-Vista-Win7)”, where you can find a file named: DP321.inf, click “Open”, then click “OK” to return to the window of “Manufacturers/Printers”, click “Next”.
  • Page 17 “Browse”, select the path as follow: CD-ROM-“Driver”-“WIN98 (WINME)”, where you can find a file named: DP321.inf, click “Open”, then click “OK”. 4. Come out a window of “Install From Disk”, click “OK”, return to a window of “Add Printer”, then click “Next”.
  • Page 18 DP321 User's Manual show the printer’s name. If the system is not installed by other printer driver process,the printer is treated as default printer by the application process of Window98 environment, click “Next”. Otherwise according to prompt, choose the printer is default: “Yes”, click “Next”, choose “Yes-(recommended)”, click “Finish”.
  • Page 19: Chapter 2 Control Panel Operations

    DP321 User's Manual Chapter 2 Control Panel Operations You can use the four keys on the control panel to operate your printer. Figure 2-1 Control pannel 2.1 LED Description BLINK OFFLINE ONLINE Micro-Adjust ONLINE (Green) TURN OFF TURN ON PAPER OUT or ERROR...
  • Page 20: In The Cut-Sheet Mode

    DP321 User's Manual 2.2.2 In the Cut-Sheet Mode LF/FF If the paper is at the print position in the offline mode, press the LF/FF button once (less than 0.5 second), the printer will feed the paper one line base on line spacing current setting. Alternatively, hold the LF/FF button down, the printer will eject the paper until the cut-sheet is entirely ejected.
  • Page 21: Other Functions Of The Panel

    DP321 User's Manual 2.2.6 Other Functions of the Panel Turn on the printer while holding some buttons, and then the printer will enter the special mode. Function Change factory setting, online mode press ONLINE + POWER LOAD/EJECT to access to setting mode.
  • Page 22 DP321 User's Manual Copies (including original) Lever position (Reserved) Standard paper (cut-sheets or tractor papers) Multi-part forms 20-pound Envelopes 24-pound (Reserved) - 17 -...
  • Page 23: Chapter 3 How To Use The Printer

    DP321 User's Manual Chapter 3 How to Use the Printer Here are the steps of using printer: 1. Assemble the printer as the chapter 1, connect the printer to your computer and install the driver correctly. 2. Load the correct type of paper.
  • Page 24: Printing On Tractor Papers

    DP321 User's Manual Figure 3-3 Raise the paper guide upright 4. Slide the left edge guide until it locks in place at the triangular guide mark. Next, adjust the right edge guide to match the width of your paper. As shown below.
  • Page 25 DP321 User's Manual You can use a push tractor and a pull tractor (optional) at the same time to strengthen the function of dealing with the tractor papers, which is fit for the printing requiring high precision in the print position, such as continuous forms with printed tables, multiple sheets and labels.
  • Page 26 DP321 User's Manual 5. Make sure your paper has a clean, straight leading edge. Open the sprocket covers. Fit the first holes of the paper over the sprocket pins and then close the sprocket covers. Slide the right sprocket unit to remove any slack in the paper and lock it in place. Now the paper is in the ready position.
  • Page 27 DP321 User's Manual adjustment. (The margin set in the software can cover this adjustment, so you had better adjust the printing home position with the software.) 9. When you finish printing (the printer receives no data for several seconds) the printer feeds the perforation of the tractor paper to the edge of the printer cover so that you can tear off the last sheet.
  • Page 28 DP321 User's Manual 5. Slide the left sprocket unit so that its sprockets match the position of the holes in the paper and lock the unit in place. Then slide the right sprocket unit to match the width of your paper, but do not lock it.
  • Page 29: Multi-Part Forms

    DP321 User's Manual Figure 3-16 Adjust the position of the pull tractor 6. If the perforation of the paper is not match with the sprocket of the pull tractor when tightening the paper lengthways, then you can do as follows: 1) Pull the paper select lever backward to the cut-sheet position.
  • Page 30: Envelopes

    DP321 User's Manual operating conditions. 3. Make sure the printing stays entirely within the printable area. (See the Appendix for specifications.) 4. Do not leave labels loaded in the printer between jobs; they curl around the platen and may jam when you resume printing.
  • Page 31 DP321 User's Manual Current Setting Report SYSTEM SETUP EMULATION EPSON LANGUAGE ENGLISH CHINESE CHAR. MODE ASCII CHINA CHARACTER FONT ROMAN SANS SER ENG PITCH 10 CPI 12 CPI 15 CPI PROPORTIONAL CHI PITCH 6.7 CPI 7.5 CPI INTL CHAR SET U.
  • Page 32: Online-Aptitude Parameter Settings

    4. Turn off the printer, and turn on again. 3.2.2 Online-aptitude Parameter Settings DP321 supports the function of online-aptitude parameter settings, which can be set in the PC with the driver installed in. The concrete setting steps are shown as follows: 1.
  • Page 33: Explaining Menu Terms

    DP321 User's Manual 5. The setting way is corresponding with that of printer menu system. In the “Printer Settings” layout, select the first class menu in the combobox of “Select Printer Setting Class”, select the second menu in the “Configuration” and set the item in the current parameters list.
  • Page 34 DP321 User's Manual Set the font for the printer to use in the absence of any font control instructions from your software. 5. ENG PITCH Set the pitch to determine the horizontal spacing of the printed English. 6. CHI PITCH Set the pitch to determine the horizontal spacing of the printed Chinese.
  • Page 35: Restore The Default Settings

    DP321 User's Manual 19. TEAR OFF When you use the push tractor, the printer can deed the tractor paper to tear off position with this function, it is easier for users to tear off the printed page. When you use the pull tractor, please turn off this function.
  • Page 36: Chapter 4 Problems And Solutions

    Solutions: Check whether the printer’s rating volage is matched with the power cord. If not, unplug the power cord immediately and contact your dealer or a specified jolimark service center for advice. Do not plug the power cord to the electrical outlet again.
  • Page 37 Phenomenon 1: A line of dots is missing in the printout. Solutions: The print head may be damaged. Stop printing and contact your dealer or a specified jolimark service center. To have the print head replaced. Phenomenon 2: Dots are missing in random positions.
  • Page 38: Paper Handling

    DP321 User's Manual Phenomenon 2: Regular gaps occur in the printout. Solutions: Skip-over-perforation may be on. Set skip-over-perforation to off in the printer setting mode. See “Changing the printer settings”. 4.4 Paper Handling Cut-sheets do not be fed properly Phenomenon 1: Paper does not feed.
  • Page 39: Alignment Adjust Mode

    DP321 User's Manual Solutions: 1. May be the page length is too long. When using the pull tractor, tear off the paper having entered the printer, then press the LF/FF button to feed the paper forward. When using the push tractor, tear off the last printed paper, then press the LOAD/EJECT button to feed the paper backward.
  • Page 40: Chapter 5 Printer Maintentance

    DP321 User's Manual Chapter 5 Printer Maintentance 5.1 Printer Cleaning Carriage shaft Figure 5-1 Printer cleaning Periodical cleaning and cleaning tool Periodical cleaning: every 6 months or 300 working hours Cleaning tool: Dry cloth (Use soft cloth while cleaning metal parts) Cleaning carriage shaft There is a layer of oil covered on the carriage shaft which guarantees the carriage runs smoothly.
  • Page 41: Appendix A Specifications

    DP321 User's Manual Appendix A Specifications A.1 General Item Description Type 9 Pin Dot Matrix Impact Printer Print direction Uni-directional or bidirectional logic seeking Number of columns 80 columns (10 CPI)/ 203.2 mm Normal peed High speed Super high speed...
  • Page 42: Printable Area

    DP321 User's Manual Feed paper by draught tractor Width: 148 ~ 257 mm Cut sheet (Feed by tractor) Thickness: 0.065 ~ 0.14 mm Weight: 52 ~ 90 g/m Width: 101.6 ~ 254 mm Total Thickness: 0.065 ~ 0.39 mm Tractor paper (Feed from rear to front) Weight (Single paper) : 52 ~...
  • Page 43: Tractor Paper

    DP321 User's Manual A: The minimum top margin ≥ 8.0 mm. B: The minimum right/left margin is 3.0 mm. However, the maximum printable width is 203.2 mm. C: The minimum bottom margin ≥ 9.0 mm. A.2.2 Tractor Paper A: The minimum top and bottom margin above and below the perforation are≥ 8.0 mm.
  • Page 44: Serial Interface

    DP321 User's Manual Contact Number Signal Name Color VBUS White Green Black Figure A-2 USB-B type connector A.3.3 Serial Interface The serial interface has the following characteristics. 1200 bps, 2400 bps, 4800 bps, 9600 bps, 19200 bps (selectable) Baudrate (bps):...
  • Page 45: Appendix B Command Summary

    DP321 User's Manual Appendix B Command Summary This printer supports EPSON ESC/P-K2 control commands shown as the follow table: Classify Command Description ESC @ Initialize Printer Cancel Line Select Printer Deselect Printer Delete Character ESC # Cancel MSB Control Sequence ESC >...
  • Page 46 DP321 User's Manual Select /Cancel high speed printing Select half-size mode for Chinese character Cancel half-size mode for Chinese character Select Chinese character print mode Select/Cancel form connect line Select Chinese font ESC I Select Chinese CC-DOS print mode ESC k...
  • Page 47 DP321 User's Manual ESC C Set Form Length in Lines ESC C NUL Set Form Length in Inches ESC ( C Set Form Length in Defined Unit ESC ( c Define Form Format ESC N n Select Skip-Over-Perforation ESC O...

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