Jolimark DP350 User Manual
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Jolimark DP350 User Manual

Dot matrix printer
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User's Manual
DP350
Dot Matrix Printer

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Summary of Contents for Jolimark DP350

  • Page 1 User's Manual DP350 Dot Matrix Printer...
  • Page 2 Corporation names and product names are the registered trademarks or commodity names of the corporation. ＊ Jolimark is a registered trademark of Kong Yue Electronics & Information Industry (XIN HUI) LTD. ＊ EPSON and ESC/PK2 are registered trademarks of Seiko Epson Corporation.

  • Page 3: Important Safety Instructions

    DP350 User's Manual Important Safety Instructions Read all of these instructions carefully and thoroughly and save them for later reference. The unauthorized operation would lead to malfunction or accident. Manufacturers have no responsibilities for the problems which are led by misoperations.

  • Page 4: The Guide

    Notes contain important information and useful tips on the operation of your printer. The Guide First thanks for purchasing this Jolimark printer. Your printer is a 24-pin 80-column dot matrix printer, offering a wide range of features and multiple functions. It can be widely used in tax, mail, telecom, police, hospital, insurance, finance, stock, customhouse, cabaret, aviation and transport etc.

  • Page 5: Table Of Contents

    DP350 User's Manual Table of Contents Declare................................i Important Safety Instructions ........................ii The Guide ..............................iii Chapter 1 Preparation ..........................1 1.1 Unpacking and Checking ........................1 1.2 Removing the Protective Materials......................1 1.3 Main Parts of the Printer........................1 1.4 Choosing a Place for the Printer ......................2 1.5 Installing the Ribbon Cartridge ......................2...
  • Page 6 DP350 User's Manual 3.1.3 Loading Multi-ply Papers ......................26 3.1.4 Loading Labels ........................... 27 3.1.5 Loading Envelopes ........................27 3.2 Changing the Printer Settings ......................28 3.2.1 Setting Printer Parameter Through the Control Panel ..............28 3.2.2 Online-aptitude Parameter Settings.................... 30 3.3 Printer Setting Descriptions.......................

  • Page 7: Chapter 1 Preparation

    1. Open the packing box, take out the printer. 2. Save all the original packing materials, so that it can be used when transporting the printer. 1.3 Main Parts of the Printer Figure1-2 and figure1-3 show the main parts of DP350. Gap adjust lever Printer window...

  • Page 8: Choosing A Place For The Printer

    DP350 User's Manual Printer back cover Paper guide slider Tractor Paper feed knob Power switch Serial interface Power supply inlet Parallel interface Ethernet interface USB interface USB interface Figure 1-3 Main parts of the printer (rear view) Note: According to specific interface standards 1.4 Choosing a Place for the Printer...
  • Page 9 Then grasp the ribbon cartridge handle on either side and lift it out of the printer. 3. Please use the Jolimark JMR120 ribbon cartridge only. Manufacturer will not honor warranty when using unauthorized ribbon cartridge.

  • Page 10: Connecting The Power Cord

    DP350 User's Manual 4. Please turn the ribbon knob in the direction as the arrow shown 1.6 Connecting the Power Cord 1. Make sure the printer’s power is turned off. (O mark on the power switch is pressed down) 2. Make sure the voltage required by the printer matches that of your electrical outlet.

  • Page 11: Connecting The Printer To Your Computer

    DP350 User's Manual Figure 1-9 Adjust the right and the left paper guides of the back cover 4. Slide a piece of cut sheet down firmly between the right and left paper guides until it meets resistance. The printer loads the cut sheet automatically and begins printing when pressing ONLINE key.

  • Page 12: Connecting To The Parallel Interface

    DP350 User's Manual Parallel interface Serial interface Ethernet interface USB interface USB interface Figure 1-12 Lay the back of the printer upwards Note: Before connecting the parallel interface or the serial interface, please make sure the power of the printer is shut down. Only after tighten the cable, could turn on the printer, or it would damage the printer.

  • Page 13: Connecting To The Serial Interface

    DP350 User's Manual 1.8.3 Connecting to the Serial Interface 1. Turn off both the computer and the printer. Plug the serial cable connector securely into the printer’s serial interface. Tighten the screws on either side of the connector. (As shown in figure 1-15)
  • Page 14 DP350 User's Manual 4. A window of “Install Printer Software" pops up, click “Have Disk...”, click “Next”. 5. A window of “Install From Disk” pops up. Please according to the operating system environment, you should select the path as follow: CD-ROM → “Drivers” → “WIN2000 (XP-Vista-Win7)”, click “Open”, then click “OK”...

  • Page 15: Network Settings

    6. The printer driver process is installed successfully. 1.10 Network Settings Please use Jolimark network setting software NetFinder to set the IP address for Jolimark printers, which can be found in the CD or downloaded from www.jolimark.com. Note: The network printing function needs the operation system of Windows 2000 or above.

  • Page 16: Setting Ip Address

    DP350 User's Manual Yellow LED Green LED Description Blink Connecting to network Not connecting to network 1.10.2 Setting IP Address 1. Run NetFinder Software Double click NetFinder.exe in the PC which connects the printer in the same LAN. The figure of the...
  • Page 17 DP350 User's Manual If the printer still can not be found out when the network connection is correct and in the same network, please check whether the network fire wall on the PC open or not. If there is fire wall, please close it temporarily, open again after finishing searching and setting a printer completely.

  • Page 18: Installing Printer Network Driver

    DP350 User's Manual address of working PC is 192.168.0.1/255.255.255.0 (IP/Subnet Mask),then which of printer should be set to 192.168.0.x/255.255.255.0（x=2~254 and should avoid the IP in used. It is not restricted for NetFinder to search printers in the same network but different segment parts (can not stride gateway).
  • Page 19 DP350 User's Manual the select guide carefully. Such as, select “Local or Network Printer”, then click “next”. 3) A window of “Select the Printer port” pops up, select a port you want your printer to use. For example, select “Create a new port”, select “Standard TCP/IP Port” in the port, click “next”.
  • Page 20 DP350 User's Manual 7) A window of “Port Settings” pops up. Affirm that “Port name” and “Printer name or IP address” are correct, “Protocol” is “RAW” and “Port Number” is “9100”, click “OK”. 8) Return to “Additional Port Information Required”, click “Next”.
  • Page 21 1) Click “Start” → “Settings” → Select “Printers”. 2) Right click DP350 driver, click “Properties” on the window popping up. 3) A window of “Properties” pops up, click “Ports” and “Add Ports”. 4) A window of “Printer port” pops up, select “Standard TCP/IP Port”, click “New port”.
  • Page 22 DP350 User's Manual 5) A window of “Add Standard TCP/IP Printer Port Wizard” pops up, click “Next”. 6) A window of “Add a port” pops up, import the IP address reported by the “Setting printer’s IP address” in the “Printer name or IP address” column. Take IP address “192.168.0.240” for example.
  • Page 23 DP350 User's Manual 8) A window of “Port Settings” pops up. Affirm that “Port name” and “Printer name or IP address” are correct, “Protocol” is “RAW” and “Port Number” is “9100”, click “OK”. - 17 -...
  • Page 24 DP350 User's Manual 9) Return to “Additional Port Information Required”, click “Next”. 10) A window of “Completing the Add Standard TCP/IP Printer Port Wizard” pops up, click “Finish”. 11) Return to “Printer Ports”, click “Close”. 12) Return to “Properties”, make sure the network port is selected, click “Apply”, and then click “Close”.

  • Page 25: Chapter 2 Control Panel

    DP350 User's Manual Chapter 2 Control Panel 2.1 Control Panel Include 5 keys and 3 LEDs (shown as figure2-1). Figure 2-1 Control panel 2.2 LED Description BLINK PAPER OUT Normal —— Paper out or malfunction ONLINE Online Offline —— The green LED denotes normal speed mode (or letter speed mode), the yellow...

  • Page 26: Other Function Descriptions Of Control Panel

    DP350 User's Manual 2.4 Other Function Descriptions of Control Panel 2.4.1 In the Tractor Paper Mode TEAR 1. In the offline mode, if the paper is at the print position, press TEAR key once and the printer feeds paper to the tear position.

  • Page 27: Copy Setup Mode

    DP350 User's Manual In offline mode, press the SPEED key to switch the print mode among Normal Speed mode, High Speed mode and Super High Speed mode. The green LED denotes normal speed mode, the yellow one denotes the high speed mode and the red one denotes the super high speed mode.

  • Page 28: Other Functions Of The Control Panel

    DP350 User's Manual 2.4.7 Other Functions of the Control Panel FUNCTION Print current setting mode; If long press the LOAD/EJECT+ LF/FF keys down in online mode, the printer would enter into menu setup ONLINE + POWER mode. Chinese self-test mode...

  • Page 29: Chapter 3 How To Use The Printer

    DP350 User's Manual Chapter 3 How to Use the Printer Here are the steps of using printer: 1. Install the printer as the chapter 1, connect the printer to your computer and install the driver correctly. 2. Load the correct type of paper.

  • Page 30: Loading Tractor Papers

    DP350 User's Manual Back cover Figure 3-3 Adjust the position of the back cover 4. Slide the right paper guide of the back cover to the range of the scale. Then adjust the left paper guide to make the distance match the width of the print paper. (Shown as below) Figure 3-4 Adjust the right and the left paper guides 5.
  • Page 31 DP350 User's Manual Figure 3-6 Adjust the gap adjust lever 2. Close the window, and set paper-select lever toward the tractor paper position. Figure 3-7 Adjust the paper-select lever 3. Pull up the right handle of the tractor to loose the right tractor. (Shown as below)

  • Page 32: Loading Multi-Ply Papers

    DP350 User's Manual 5. Make sure your paper has a clean, straight leading edge. Open the right and left tractor covers. Fit the first holes of the paper over the tractors pins and then close the tractors covers. Slide the left tractors to remove any slack in the paper and lock it in place.

  • Page 33: Loading Labels

    DP350 User's Manual Figure 3-11 Raise the back cover 3.1.4 Loading Labels The installing ways of label and tractor paper are the same. Keep these tips in mind: 1. Set the gap adjust lever to “1” position. 2. Make sure the printing stays entirely within the printable area. (See the Appendix for specifications.) 3.

  • Page 34: Changing The Printer Settings

    DP350 User's Manual 3.2 Changing the Printer Settings 3.2.1 Setting Printer Parameter Through the Control Panel 1. Press the ONLINE key on the control panel while turning on the printer. The print head returns with the printer beeping once. If the ONLINE LED and the PAPER OUT LED blink at the same time, it indicates that there is paper out.
  • Page 35 DP350 User's Manual JOlimark DP350 Current Setting Report VX.X XXX XXXX/XX/XX SN: XXXXXXXXXXXXXXXXXXXX SANS SER COURIER PRESTIGE SCRIPT OCR-B OCR-A FONT ORATOR 12 CPI 15 CPI PROPORTIONAL ENG PITCH 7.5 CPI CHI PITCH LINE SPACING 8 LPI 3 INCH 3.5 INCH...

  • Page 36: Online-Aptitude Parameter Settings

    4. Turn off and restart the printer, newly settings are in operation. 3.2.2 Online-aptitude Parameter Settings DP350 supports the function of online-aptitude parameter settings, which can be set in the PC with the driver installed in. The concrete setting steps are shown as follows: 1.
  • Page 37 DP350 User's Manual 5. Printer settings are classified into three levels: the first level is the normal items, the second level is maintenance items and the third level is non-driver settings. Items shown in Printer Settings are normal items; Click Printer maintenance button in “Printer settings”, the items which in the popped out window of “Printer maintenance”...
  • Page 38 DP350 User's Manual - 32 -...
  • Page 39 DP350 User's Manual 6. The left side of each items is the parameter icon, the top right is the item name and the bottom right is the current setting. The current settings of the printer will be loaded automatically when opening each parameters settings window.
  • Page 40 DP350 User's Manual 7. When setting the parameter, please click the parameter icon firstly to open the parameter setting window. In the parameter setting window, there are parameter options, item explanation and control buttons. After selecting the corresponding parameter, click “Set”, the printer will change the setting at the moment it receives the change command.

  • Page 41: Printer Setting Descriptions

    DP350 User's Manual 3.3 Printer Setting Descriptions Options Description Specify a kind of ASCII fonts to print when printer receives character printing FONT task. If the print data with font instruction, printer gives priority to print data instruction. (Only valid when CHARACTER MODE is choosing ASCII) ENG PITCH Specify the ASCII character spacing in characters per inch (cpi).

  • Page 42: Restore The Default Settings

    DP350 User's Manual with an alarm. After select this function on, printer would carry out black mark detect instruction BLACK MARK so that to make the vertical positioning printing precisely. (Bills or papers should have black mark on the surface.)

  • Page 43: Chapter 4 Troubleshooting

    Solutions: Check whether the printer’s rating voltage is matched with the electrical outlet. If not, unplug the power cord immediately and contact your dealer or a specified Jolimark service center for advice. Do not plug the power cord to the electrical outlet again.
  • Page 44 Phenomenon 1: A line of dots is missing in the printout. Solutions: The print head may be damaged. Stop printing and contact your dealer or a specified Jolimark service center to have the print head replaced. Phenomenon 2: Dots are missing in random positions.

  • Page 45: Paper Handling

    DP350 User's Manual Phenomenon 2: Regular gaps occur in the printout. Solutions: Page skip function may be on. Set page skip function to off in the Menu setup mode. See “Changing the printer settings” on chapter 3.2. 4.3 Paper Handling Cut sheets do not be fed properly Phenomenon 1: Paper does not feed.

  • Page 46: Alignment Adjust Mode

    DP350 User's Manual printer, then press the LF/FF key to feed the paper forward. When using the tractors, tear off the last printed paper, then press the LOAD/EJECT key to feed the paper backward. 2. Please make sure the paper length is within specified range. (Refer to the paper specifications in...
  • Page 47 DP350 User's Manual Switch to the next DPI adjust state TEAR Store and print the current settings ONLINE 4. Restart the printer and exit the alignment adjust mode. Note: Alignment adjust mode would affect the printing quality, think over before adjust it and strict to the instructions while adjusting.

  • Page 48: Chapter 5 Printer Maintenance And Technical Service

    DP350 User's Manual Chapter 5 Printer Maintenance and Technical Service 5.1 Printer Cleaning Carriage shaft Figure 5-1 Printer cleaning Periodical cleaning and cleaning tool Periodical cleaning: Every three months or 300 working hours Cleaning tool: Dry cloth (Use soft cloth while cleaning metal) Cleaning carriage shaft: There is a layer of oil covered on the carriage shaft which guarantees the carriage runs smoothly.

  • Page 49: Appendix A Specifications

    DP350 User's Manual Appendix A Specifications A.1 General Specification Item Description Printing method 24-pin Dot Matrix Impact Printer Printing Bidirectional logic seeking direction Printing width 80 columns (10cpi) / 203.2 mm ASCII Speed 10 CPI 12 CPI Letter 102 CPS...
  • Page 50 DP350 User's Manual Cut sheet: feed and eject from top Paper feed type Tractor paper: feed from rear and eject from top Paper thickness Set through gap adjust lever Width: 48 ~ 261 mm Cut sheet Thickness: 0.065 ~ 0.14 mm...

  • Page 51: Interface Specifications

    DP350 User's Manual A.2 Interface Specifications Your printer can be equipped with a parallel interface, two USB interfaces, a serial interface or an Ethernet interface. The printer switches automatically to the appropriate interface when it receives data. A.2.1 Parallel Interface...

  • Page 52: Ethernet Interface

    DP350 User's Manual Pin No. Signal Direction Description — Frame Ground (FG) Printer’s chassis ground Transmitted Data (TXD/SD) Printer has transmitted serial data Received Data (RXD/RD) Printer has received serial data Signal Ground (SG) — Return path for data control signals...
  • Page 53 DP350 User's Manual Tractor paper: Max 203.2 mm ≥ 8 mm Printable area ≥ 13 mm ≥ 13 mm A: The top and bottom margin above and below the perforation ≥ 8.0 mm. B: The left and right margins ≥ 13.0 mm.

  • Page 54: Appendix B Command Summary

    DP350 User's Manual Appendix B Command Summary This printer supports EPSON ESC/PK2 control commands shown as the follow table: Classify Command Description ESC @ Initialize Printer Cancel Line Select Printer Deselect Printer Delete Character ESC # Cancel MSB Control Sequence ESC >...
  • Page 55 DP350 User's Manual Cancel Double Width Mode Select/Cancel quadruple-size mode Chinese character Select lengthways printing Select transverse printing Two character lengthways half-size mode paratactically printing Select/Cancel Underline Mode for Chinese character Select full-size mode pitch for Chinese character Select half-size mode pitch for Chinese character...
  • Page 56 DP350 User's Manual ESC & Define Downloaded Characters ESC : Copy ROM Characters Set into RAM ESC % n Select/Deselect User-Defined Set ESC 6 Enable Character Set 2 ESC 7 Cancel command ESC 6 Select Compressed Mode Cancel Compressed Mode...

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