Jolimark DP550 User Manual
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Jolimark DP550 User Manual

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User's Manual
DP550
Dot Matrix Printer

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Summary of Contents for Jolimark DP550

  • Page 1 User's Manual DP550 Dot Matrix Printer...

  • Page 2: Important Safety Instructions

    DP550 User’s Manual Important Safety Instructions 1. Read all of these instructions carefully and thoroughly and save them for later reference. 2. Follow all warnings and instructions in the manual as well as marked on the product. 3. Unplug this product from the power outlet before cleaning. Do not use liquid or aerosol cleaners.

  • Page 3: Table Of Contents

    DP550 User’s Manual TABLE OF CONTENTS Important Safety Instructions.........................i Chapter 1 Overview ..........................1 1.1 Features............................1 Chapter 2 Preparation ..........................3 2.1 Unpacking & Checking........................3 2.2 Unpacking Protective Materials.......................3 2.3 Parts Identification ..........................3 2.4 Installing the Printer ........................4 2.5 Installing the Front Table .........................5 2.5.1 Install the Front Table .......................5...
  • Page 4 DP550 User’s Manual A.1 Printer Maintenance ........................37 A.2 Problems and Solutions........................37 Appendix B Specification ........................39 B.1 General............................39 B.2 Paper Specifications ........................40 B.3 Printable Area ..........................41 B.3.1 Cut Sheet, Check, Post Card ....................41 B.3.2 Tractor Paper .........................42 B.4 Interface Specification ........................42 B.4.1 Parallel Interface ........................42...

  • Page 5: Chapter 1 Overview

    Automatic Interface Switching The DP550 includes a parallel interface, an USB interface, an Ethernet interface or serial interface. (According to the specific interface standards) The printer automatically detects the type of data transfer...
  • Page 6 DP550 User's Manual received from the host computer and switches to the corresponding interface type. Compressing Printing You can set compress print proportion through modifying the Menu System Setting of the printer. (Caution: High Speed mode and Super High mode is invalidated while the printer in Compress printing mode.) In addition, you can set the compress printing through driver.

  • Page 7: Chapter 2 Preparation

    DP550 User's Manual Chapter 2 Preparation 2.1 Unpacking & Checking Check each item against the following packing list, if any of these items are missing, please contact your dealer. Figure 2-1 Packing list in the printer box Printer Front table...

  • Page 8: Installing The Printer

    DP550 User's Manual Top cover LCD display Gap adjust lever Control panel Paper guide Paper feed knob Power switch Front table Print head Paper select lever Ribbon cartridge Figure 2-3 Main parts of printer (front view) Tractor Power cord USB interface...

  • Page 9: Installing The Front Table

    DP550 User's Manual Place space About 10cm About 10cm ≥60 cm Wall About 70cm Floor Figure 2-5 Printer placement 2.5 Installing the Front Table 2.5.1 Install the Front Table As the follow figure, insert the front table in the slot of the printer's foreside, and put it horizontal to lock it.

  • Page 10: Installing The Paper Feed Knob

    DP550 User's Manual 2.6 Installing the Paper Feed Knob The openings of the Paper feed knob aim at the pin, then insert. Long pin Figure 2-7 Installing the paper feed knob 2.7 Installing the Ribbon Cartridge 1. Turn off the printer.

  • Page 11: Connecting The Interface Cable

    Install a new one as the above steps. 3. Please use the Jolimark JMR118 ribbon cartridge, our company will not guarantee to keep the printer in good repair, when it is damaged by unauthorized ribbon cartridge.

  • Page 12: Connecting To The Usb Interface

    DP550 User's Manual Wire clips Parallel interface Parallel cable Figure 2-11 Connecting to the parallel interface 2.8.2 Connecting to the USB Interface 1. Plug the USB cable A end (flat shape) into the computer's USB interface. 2. Plug the USB cable B end (square shape) into the printer's USB interface.

  • Page 13: Connecting To The Power Source

    DP550 User's Manual Ethernet interface Ethernet cable Figure 2-14 Connecting to Ethernet interface Note: The details of Ethernet interface printer’s net setting please refer to the User’s Manual. 2.9 Connecting to the Power Source 1. Make sure the printer is turned off.
  • Page 14 5. Come out a window of "Install From Disk". Please according to the operating system environment, you should select the path as follow: CD-ROM-"Driver"-"WIN 2000 (XP-Vista-Win7)", that you can find a file named: DP550.inf, click "Open", then click "OK”, click "Next".

  • Page 15: Network Settings

    6. The printer driver process is installed successfully. 2.11 Network Settings Please use Jolimark network setting software NetFinder to set the IP address for Jolimark printers, which can be found in the CD or downloaded from www.jolimark.com. - 11 -...

  • Page 16: Connecting Printer

    DP550 User's Manual Caution: The network printing function needs the operation system of Windows2000 or above. 2.11.1 Connecting Printer Power on the printer, connect with the Ethernet cable which has been connected to LAN, and look into the information of Ethernet LED indicator to ensure the printer has entered into the normal connection.
  • Page 17 DP550 User's Manual If the printer still can not be found out when the network connection is correct and in the same network, Please check whether the network fire wall on the PC open or not. If there is a fire wall, please close it temporarily, open it again after finishing searching and setting a printer completely.

  • Page 18: Installing Printer Network Driver

    DP550 User's Manual address used in printer may conflict with another one). The network segment part of the IP address and Subnet Mask must be the same as those of PC connecting with a printer. For example, the address of working PC is 192.168.0.1/255.255.255.0 (IP/Subnet Mask),then which of printer should be set to 192.168.0.x/255.255.255.0（x=2~254 and should avoid the IP in used.
  • Page 19 DP550 User's Manual in “Newly-install printer network driver”. If the printer driver has been installed on the PC, adopt Upgrade-install way whose steps are shown in “Upgrade-install printer network driver”. 1. Newly-install printer network driver 1) Click “Start” ”Settings”, select “Printers.
  • Page 20 DP550 User's Manual 7) Come out a window of “Additional Port Information Required”, select “Custom” in the “Device Type”, and then click “Settings”. 8) Come out a window of “Port Settings”. Affirm that “Port name” and “Printer name or IP address”...
  • Page 21 If PC has installed the printer’s driver, set driver’s network port to carry out network printing. The concrete steps are shown below: 1) Click “Start” ”Settings”, select “Printers” 2) Right click DP550 driver, click “Properties” on the window coming out. 3) Come out a window of “Properties”, click “Ports” and “Add Ports”. - 17 -...
  • Page 22 DP550 User's Manual 4) Come out a window of “Printer port”, select “Standard TCP/IP Port”, click “New port”. 5) Come out a window of “Add Standard TCP/IP Printer Port Wizard”, click “Next”. 6) Come out a window of “Add a port”, import the IP address reported by the “Setting printer’s IP address”...
  • Page 23 DP550 User's Manual 7) Come out a window of “Additional Port Information Required”, select “Custom” in the “Device Type”, then click “settings”. 8) Come out a window of “Port Settings”. Affirm that “Port name” and “Printer name or IP address” are correct, “Protocol” is “RAW” and “Port Number” is “9100”, click ”OK”.
  • Page 24 DP550 User's Manual 9) Return to “Additional Port Information Required”, click “Next”. 10) Come out a window of “Completing the Add Standard TCP/IP Printer Port Wizard”, click “Finish”. 11) Return to “Printer Ports”, click “Close 12) Return to “Properties”, make sure the network port is selected, click “Apply”, and then click “Close”.
  • Page 25 DP550 User's Manual - 21 -...

  • Page 26: Chapter 3 Loading Paper

    DP550 User's Manual Chapter 3 Loading Paper 3.1 Adjust the Position of the Gap Adjust Lever Adjust the paper-thickness Regardless fixing cut sheet paper or tractor paper should adjust the gap adjust lever which on the left of the printer first. The gap adjust lever can heighten or lower the carriage to adapt the paper thickness.

  • Page 27: Using Tractor Paper

    DP550 User's Manual Note: When changing the type of the paper, please push the paper select lever to the end to insure the paper select lever in the cut sheet mode. Installing cut sheet Turn on the printer. Insure the paper select lever in the cut sheet mode.

  • Page 28: Installing Tractor Paper

    DP550 User's Manual Figure 3-4 Move direction of the tractor paper 3.3.1 Installing Tractor Paper 1. Turn on the printer. 2. Insure the paper select lever in the tractor paper mode as shown in Figure 3-6. Paper select lever Tractor paper...

  • Page 29: Tearing Tractor Paper

    DP550 User's Manual Remark Please align the tractor paper to the edge of tractor as shown in Figure 3-9. Tractor (gear cover) Top of paper Figure 3-9 Install tractor paper to tractor gear 5. Adjust the right tractor to affirm the installation is correct. Insure the hole of the tractor paper suit extrude of the tractor as shown in Figure 3-10.

  • Page 30: Chapter 4 Control Panel

    DP550 User's Manual Chapter 4 Control Panel 4.1 Control Panel Keys, Indicator lights and LCD 4.1.1 Control Panel The control panel consists of four keys and two indicator lights as shown in Figure 4-1. Figure 4-1 Control panel 4.1.2 Indicator light...

  • Page 31: Lcd Setup

    DP550 User's Manual will be fed to the ready position. In the offline mode, press the LF/FF key to feed the paper line by line. 换行/换页 Alternatively, hold the LF/FF key down, the printer will eject the cut sheet or (LF/FF) feed the tractor paper to tear off position.

  • Page 32: Tear-Off Adjustment Mode

    Note: To exit without saving, just turn off the printer. 4.7 Changing the Printing Settings DP550 printers divide printer settings into three sections: LCD setting menu, Setup Menu System and Online-aptitude Parameter Settings. 4.7.1 Using LCD Setting Menu Press ONLINE key for about 3 seconds to enter LCD setting menu.
  • Page 33 DP550 User's Manual will feed the paper automatically and print out a default setting report or the current default settings. (As Figure 4-2 shown) Caution: 1.The options whose color is printed contrarily are the current settings. If the initialization of “Language” is “English”, saving the setting and operating the upper steps again, and it will print the current settings in English.
  • Page 34 DP550 User's Manual Jolimark DP550 Current Setting MAC: 20-2C-B7-00-00-00 DHCP: YES IP: 10.0.0.1 Subnet: 255. 255. 255.0 gateway: 255.255.255.255 LANGUAGE CHINESE EMULATION CHAR. MODE ASCII FONT SANS SER COURIER PRESTIGE SCRIPT OCR-B OCR-A ORATOR ENG PITCH 12 CPI 15 CPI...
  • Page 35 The title and main menu are printed out firstly (as Figure 4-3 shown), the default settings are underlined. Print head stays under the current default item. Jolimark DP550 Current Setting Use the LOAD/EJECT key to point the print head to the desired setting.

  • Page 36: Online-Aptitude Parameter Settings

    DP550 User's Manual 4.7.3 Online-aptitude Parameter Settings DP550 supports the function of online-aptitude parameter settings, which can be set in the PC with the driver installed in. The concrete setting steps are shown as follows: 1. Make sure that the host and the printer are connected with a cable and both the host and the printer is turned on, the printer should be online as well.

  • Page 37: Description Of Options

    DP550 User's Manual 4.8 Description of Options Options Description SYSTEM SETUP Choose the language set menu, menu content according to setting of the LANGUAGE language style to print. EMULATION Select the printer emulation of EPSON, ESC/PK2 or OKI 5530SC CHAR. MODE Select the ASCII or China character mode.

  • Page 38: Restoring Factory Printer Settings (Without Alignment And The Gap Of Print-Head)

    DP550 User's Manual Select pins switch mode. The printer auto switches the different pin to print table PIN SWITCH Line. SERIAL I/F BAUD RATE Set the printer serial interface speed. PARITY Set the printer serial interface parity error checking type.

  • Page 39: Slide Pattern Printing Test

    Continuous printings of ASCII slide pattern is performed by turning power on, while pressing the ON LINE and LOAD/EJECT keys. Press ONLINE key to stop printing, or restart the printer to exit this mode. ASCII TEST MODE Version: DP550 VX.X 20XX/XX/XX !”#$%&’()*+,-./10123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_’abcdefghijklm !”#$%&’()*+,-./10123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_’abcdefghijklmn !”#$%&’()*+,-./10123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_’abcdefghijklmno Figure 4-5 The former of English self-test 4.10.4 Chinese Self-text...
  • Page 40 DP550 User's Manual Press LOAD/EJECT key alignment up Press LF/FF key alignment down Press ONLINE key print out selecting result Long press TEAR key save and out 2. Character printing alignment adjust Fix sheet and the online-light on A Long press LF/FF key + ONLINE key enter the alignment of draft character adjust...

  • Page 41: Printer Maintenance

    DP550 User's Manual Appendix A A.1 Printer Maintenance Carriage shaft Paper feed platform Figure A-1 Cleaning printer Cleaning periodically and the cleaning tool Periodical cleaning: every six months or every 300 working hours once. Cleaning tool: dry cloth (please use soft cloth to clean metal parts.) Clean the carriage shaft There is a layer of oil covered on the carriage shaft which guarantees the carriage runs smoothly.
  • Page 42 DP550 User's Manual Cause: The print head carrier mechanism is out of position. Solutions: Turn off the power and turn it on again. If an error still occurs, clean and lubricate the carriage shaft. Paper out or paper jam Phenomenon: The POWER LED blinks and the ONLINE LED is off.

  • Page 43: Appendix B Specification

    DP550 User's Manual Appendix B Specification B.1 General Item Description Type 24-Pin Flatbed Dot Matrix Impact Printer Print direction Uni-directional or bidirectional Number of columns 80 columns (10 CPI)/203.2 mm ASCII Chinese speed 10 CPI 12 CPI speed 6.7 CPI 7.5 CPI...

  • Page 44: Paper Specifications

    DP550 User's Manual Cut sheet, card, postcard: Width: 65 ～ 260 mm Length: 52 ～ 536 mm Weight: 45 ～ 250 g/m Paper specification Tractor paper: Width: 76 ～ 260 mm Total Thickness: 0.06 ～ 0.85 mm Weight: Single paper 52 ～ 128 g/m Multiple paper Every page 40 ～...

  • Page 45: Printable Area

    DP550 User's Manual envelope 166 × 92 mm (6 number letter) Width × Length 240 × 140 mm (10 number letter) Thickness ≤ 0.8 mm Weight 45 ~ 90 g/m label Width × Length Minimum 50 × 25 mm Total Thickness ≤...

  • Page 46: Tractor Paper

    Figure B-2 the printable area of tractor paper B.4 Interface Specification This DP550 printer can be configured with 2.0 Full-Speed USB interface, Centronics (IEEE1284 NIBBLE) parallel interface, RS-232 serial interface or 10/100Base-T Ethernet interface. You can connect the printer to computer according to your requirement.

  • Page 47: Usb Interface

    DP550 User's Manual Printer →Host BUSY Printer →Host Printer →Host —— SELECT Printer ←Host —— /AUTO FEED —— —— SIGNAL GND Printer↔ Host —— CHASSIS GND Printer↔ Host Printer →Host —— Printer← Host —— /PRIME Printer →Host —— /ERROR ——...
  • Page 48 DP550 User's Manual Pin Description RS-232 serial pin description is shown as table B-5: Table B-5 RS-232 serial pin description Signal Name Direction FG Frame Ground TXD Transmit Data RXD Receive Data RTS Request to Send CTS Clear to send...

  • Page 49: Ethernet Interface

    DP550 User's Manual The printer has error The printer is paper out Serial Specification Serial data consists of Original bit (1 bit) + data bit (8 bits) + check bit (1 bit) + stop bit (1 bit). (As Figure B-7 shown)

  • Page 50: Paper Specification And Printable Area

    DP550 User's Manual B.5 Paper Specification and Printable Area B.5.1 The Notice Proceeding Relates to Print Paper Using the following print paper will cause unstable paper feeding, paper jam or paper crease, even leads to break pin. So it can not be used.

  • Page 51: Useable Print Paper Types And Guarantee Area

    DP550 User's Manual B.5.3 Useable Print Paper Types and Guarantee Area Useable print papers are shown in the following table: Paper type Guarantee grade Other conditions Tractor paper ● Tractor paper with binding hole ▲ Tractor paper with clipped corner ▲...
  • Page 52 DP550 User's Manual ◆ The position and size of gear hole The positions and sizes of gear hole are shown below. The central line here refers to the line between the middle of any two holes away the feed direction about 254 mm.
  • Page 53 DP550 User's Manual ◆ About paper quality Useable qualities of papers are as shown below. Type Paper quality Single paper White high-quality paper Fanfold paper Pressure sensitive paper, inner fanfold paper and mixed paper* * Mixed paper refers to the paper added with carbon paper.
  • Page 54 DP550 User's Manual Toothed hole Warp is less than 0.4mm Toothed hole section view ◆ Clipped corner Caution: Do not use the paper with clipped corner which in not include in the guarantee list. It can not guarantee device’s capability after using it.

  • Page 55: Cut Sheet

    DP550 User's Manual Protrusive part B.5.5 Cut Sheet ◆ Paper specification and printable area ○ Cut sheet Paper size uses A4 as standard. First character (10CPI) Printable area : Printable area : Print area Print area is not included in print specification.
  • Page 56 DP550 User's Manual ○ Fanfold paper Paper size uses B5, B4, and A4 as standard. Datum line (1mm) Paper inserts direction Plumb at datum line Datum line Less than 0.2 First character (10CPI） Printable area : Printable area : Print area...
  • Page 57 DP550 User's Manual Type Paper quality Each page of Maximal autotype Paper total thickness paper (*1) pages Single Good quality paper 45〜180kg —— —— paper (52〜208g/m Fanfold Pressure sensitive 34kg 7 pages (original+ 6 Less than 0.8mm paper paper and inner （...

  • Page 58: Post Card

    DP550 User's Manual Do not use the papers which pucker whole page. Amend to less than 2 mm Above 15 mm Corner puckering ○ Bend and crimp (cut sheet, tractor paper) • The paper can be used when the bend of the whole page less than 2 mm.
  • Page 59 DP550 User's Manual ○ Normal postcard inserts vertically Postcard inserts direction First character （10CPI） Weight of each level ground paper: 190g (Equal to each page paper is 190g) Thickness: 0.23 mm Printable area Less than 2 mm : Printable area Unit: mm ○...

  • Page 60: Envelope

    DP550 User's Manual B.5.7 Envelope Envelope inserts direction Foldout Printable area Foldout basic end According to different envelope sizes, it is not always first character (10CPI). Sizing place Sizing place Printable area Foldout Foldout basic end Printable area According to different...

  • Page 61: Label

    DP550 User's Manual B.5.8 Label Caution: Please not use label cause it is not included in guarantee list. Problems come out when using label, our company will not guarantee the device and capability. When you have to use label to print, please having enough tests to ensure there is no problem before using it.
  • Page 62 DP550 User's Manual Label Remove attachment Label Paperboard Produce thickness difference ◆ Please make the label become round corner (R4 〜 R5 mm). ◆ Clipping • Clipping just bring into effect on label (surface base paper) • Clip the label corresponding to the paperboard transverse line, remain a 1-2 mm part in both ends not to clip.

  • Page 63: Delivery Bill

    DP550 User's Manual Size is base on tractor paper size. A: More than 12.7 mm (1/2 inch) B: More than 2.54 mm C: More than 2 mm D: More than 12.7 mm (1/2 inch) E: More than 6.35 mm (1/4 inch) F: More than 6.35 mm (1/4 inch) (more than 12.7 mm as standard)

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