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User manual - 284 pages
Manual - 2 pages
User manual - 284 pages

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Printing problems
Condition
Pages print, but they are
The toner cartridge is defective or out of toner.
blank.
The file may have blank pages.
Some parts, such as the controller or the board,
may be defective.
The machine does not
Incompatibility between the PDF file and the
print PDF files correctly.
Acrobat products.
Some parts of graphics,
text, or illustrations are
missing.
The print quality of
The resolution of the photo is very low.
photos is not good.
Images are not clear.
Before printing, the
Using damp paper can cause vapor during
machine emits vapor near
printing.
the output tray.
The machine does not
Paper size and paper size setting do not match.
print special-sized paper,
such as billing paper.
The printed billing paper
The paper type setting does not match.
is curled.
Possible cause
Suggested solutions
Redistribute the toner, if necessary.
If necessary, replace the toner cartridge.
• See "Redistributing toner" on page 65.
• See "Replacing the toner cartridge" on page 66.
Check the file to ensure that it does not contain blank pages.
Contact a service representative.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image
from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
Reduce the photo size. If you increase the photo size in the software application, the
resolution will be reduced.
This is not a problem. Just keep printing.
Set the correct paper size in the Custom in Paper tab in Printing Preferences (see
"Opening printing preferences" on page 47).
Change the printer option and try again. Go to Printing Preferences, click Paper tab,
and set type to Thick (see "Opening printing preferences" on page 47).
202
6. Troubleshooting

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