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HP ProLiant BL40p Server Blade
Setup and Installation Guide
January 2004 (Second Edition)
Part Number 307153-002

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   Summary of Contents for HP ProLiant BL40p

  • Page 1

    HP ProLiant BL40p Server Blade Setup and Installation Guide January 2004 (Second Edition) Part Number 307153-002...

  • Page 2

    HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft, Windows, and Windows NT are U.S. registered marks of Microsoft Corporation.

  • Page 3: Table Of Contents

    Identifying System Board Components ..............1-15 Memory ......................... 1-17 Online Spare Memory Configuration ..............1-17 DIMM Installation Guidelines ................1-18 Installing DIMMs ....................1-19 Processors........................1-21 Battery-Backed Write Cache Enabler ................1-25 HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 4

    Integrated Management Log ...................2-29 Appendix A Regulatory Compliance Notices Regulatory Compliance Identification Numbers ............A-1 Federal Communications Commission Notice ............... A-1 Modifications ......................A-1 Cables ........................A-2 Canadian Notice (Avis Canadien) .................. A-2 HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 5

    Hot-Plug SCSI Hard Drive LEDs ................E-5 Fan LEDs ........................E-7 Power On/Standby Button....................E-8 System Switches......................E-10 System Maintenance Switch (SW3) ...............E-11 System ID Switch (SW1)..................E-12 Appendix F Specifications ProLiant BL40p Server Blade ..................F-1 HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 6: System Battery

    Contents Appendix G System Battery System Board Battery Replacement ................G-1 Index HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 7: About This Guide

    About This Guide This guide provides step-by-step instructions for installation, and reference information for operation, troubleshooting, and future upgrades for the HP ProLiant BL40p server blade. Audience Assumptions This guide is intended for network administrators and IT personnel who install, configure, and troubleshoot system hardware and software.

  • Page 8

    WARNING: To reduce the risk of personal injury or damage to the Weight in kg equipment, observe local occupational health and safety requirements Weight in lb and guidelines for manual material handling. viii HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 9: Rack Stability

    IMPORTANT: Text set off in this manner presents essential information to explain a concept or complete a task. NOTE: Text set off in this manner presents additional information to emphasize or supplement important points of the main text. HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 10: Related Documents

    HP ProLiant BL p-Class System Setup and Installation Guide • HP ProLiant BL p-Class System Maintenance and Service Guide • HP ProLiant BL p-Class System Hardware Installation and Configuration Poster • ProLiant BL System Best Practices Guide • ProLiant BL System Common Procedures Guide •...

  • Page 11: Technical Support

    Third-party hardware or software • Operating system type and revision level HP Website The HP website has information on this product as well as the latest drivers and flash ROM images. You can access the HP website at www.hp.com Authorized Reseller For the name of the nearest authorized reseller: •...

  • Page 12: Optional Installation Service

    About This Guide Optional Installation Service You may choose to have HP install the system. The installation service, as well as other services, can be purchased as a CarePack packaged service or as a customized service agreement to meet your specific requirements.

  • Page 13: Installing The Server Blade And Options

    Installing the Server Blade and Options This chapter provides installation procedures for HP ProLiant BL40p server blades and options. For additional installation information, refer to the following documents: • Labels attached to the server blade access panel • Documentation that ships with each option kit To streamline the installation process, read the installation instructions for all the hardware options and identify similar steps before installing the hardware.

  • Page 14: Preparation Procedures

    CAUTION: Electrostatic discharge can damage electronic components. Properly ground yourself before beginning any installation procedure. Refer to Appendix B, “Electrostatic Discharge,” for more information. HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 15

    Be sure that the server blade is in standby mode by observing that the power LED is amber. For iLO information and procedures, refer to Chapter 2, “Configuring and Deploying Server Blades,” or to the HP Integrated Lights-Out User Guide on the Documentation CD.

  • Page 16

    CAUTION: To avoid damaging the equipment, be sure to unplug any fibre channel expansion board cables from the rear of the server blade before removing the server blade from the enclosure. Figure 1-2: Unlocking the server blade from the enclosure HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 17

    Figure 1-3: Removing the server blade from the server blade enclosure WARNING: The ProLiant BL40p server blade exceeds the recommended weight for one individual to handle safely. To reduce the risk of personal injury or damage to the equipment, 25.86 kg...

  • Page 18

    Slide the access panel about 1.3 cm (1/2 inch) toward the rear of the unit and lift the panel to remove it (2). Figure 1-4: Removing the access panel To replace the access panel, reverse step 5. HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 19: Removing The System Board Tray Assembly

    Figure 1-5: Component disconnection locations Table 1-1: Component Disconnection Tasks Item Component Task PCI-X expansion boards Remove any installed PCI-X expansion boards Fan cable Disconnect from PCI-X mezzanine board continued HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 20

    To remove the system board tray assembly: IMPORTANT: All power must be removed from the server blade before performing these procedures. 1. Remove the access panel. Refer to Figure 1-4. 2. Remove any installed PCI-X expansion boards. HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 21

    Lift the assembly out of the chassis (3). Figure 1-6: Removing the three-fan assembly 4. Remove the DC power converter from the system board. Refer to the label on the DC power converter for details. HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 22

    Refer to Figure 1-8 and Figure 1-9. CAUTION: The SCSI I2C cable must remain attached to the system board. To avoid damaging the system board, remove only the end connected to the SCSI backplane board. 1-10 HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 23

    Figure 1-9: Attaching cables to the processor baffle NOTE: The chassis has been removed from this illustration for clarity. At this point, the system board tray assembly will still be inside the chassis. HP ProLiant BL40p Server Blade Setup and Installation Guide 1-11...

  • Page 24

    NOTE: Numbers 3 and 4 in Figure 1-10 reference ports A (short cable). Numbers 1 and 2 reference ports B (long cable). Crossing the cables can result in incorrect data presentation. Figure 1-10: Disconnecting the SCSI cables 1-12 HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 25

    (4). IMPORTANT: To avoid damaging the equipment, be sure to lift all cables away from the system board before sliding the tray out. Figure 1-11: Unlocking the system board tray HP ProLiant BL40p Server Blade Setup and Installation Guide 1-13...

  • Page 26

    11. When the system board tray lever is completely forward, slide the system board tray out of the chassis. Figure 1-12: Removing the system board tray To replace the system board, reverse steps 1 through 11. 1-14 HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 27: Identifying System Board Components

    Installing the Server Blade and Options Identifying System Board Components Use Figure 1-13 and Table 1-2 to identify the system board components and connectors. Figure 1-13: System board components and connectors HP ProLiant BL40p Server Blade Setup and Installation Guide 1-15...

  • Page 28

    Battery-Backed Write Cache Enabler Processor fan connector Ethernet passthrough board (attaches PPM slot 2 to chassis) RJ-45 connectors Processor socket 2 NIC I/O board LED/power switch board with I/O pass-through 1-16 HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 29: Memory

    For example, if bank A is populated with two 256-MB DIMMs and bank B is populated with two 512-MB DIMMs, bank C must be populated with two 512-MB or greater DIMMs in order for online spare memory support to function properly. HP ProLiant BL40p Server Blade Setup and Installation Guide 1-17...

  • Page 30: Dimm Installation Guidelines

    6. Press the Esc key to exit the current menu or press the F10 key to exit RBSU. DIMM Installation Guidelines CAUTION: Use only HP supported DIMMs. DIMMs from other sources are known to adversely affect data integrity. You must observe the following guidelines when installing additional memory: •...

  • Page 31: Installing Dimms

    2. Open the DIMM slot latches. 3. Align the key slot in the bottom edge of the DIMM with the tab in the DIMM slot. IMPORTANT: DIMMs do not seat if turned the wrong way. HP ProLiant BL40p Server Blade Setup and Installation Guide 1-19...

  • Page 32

    5. Press down firmly. When the DIMM seats fully in the slot, the latches close (2). Figure 1-14: Installing a DIMM 6. Reinstall the access panel. Refer to “Preparation Procedures” in this chapter. 1-20 HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 33: Processors

    Installing the Server Blade and Options Processors The ProLiant BL40p server blade has the capability of up to four Intel® Xeon™ processors. To remove a processor: 1. Power down the server blade and remove it from the server blade enclosure.

  • Page 34

    5. Lift the blue processor cage lever to release the processor cage (1). 6. Raise the processor cage away from the processor assembly (2). Figure 1-16: Removing the processor cage 1-22 HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 35

    CAUTION: To avoid damage to the processors and processor sockets, be sure to: • Completely open the processor-locking lever when installing a processor assembly. • Completely close the processor-locking lever before lowering the processor cage. HP ProLiant BL40p Server Blade Setup and Installation Guide 1-23...

  • Page 36

    Figure 1-18: Aligning the processor pins and installing the processor CAUTION: Do not separate the processor from the heatsink. They ship as one assembly and separating them will damage the assembly. 1-24 HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 37: Battery-backed Write Cache Enabler

    NOTE: If you purchased the Battery-Backed Write Cache Enabler as an option, you need to attach the plastic casing separately. Figure 1-19: Installing the Battery-Backed Write Cache HP ProLiant BL40p Server Blade Setup and Installation Guide 1-25...

  • Page 38: Hot-plug Scsi Hard Drives And Blanks

    SCSI hard drives. Removing Hard Drive Blanks The server blade ships standard with four hard drive blanks. Before installing a hot-plug SCSI hard drive, you must remove a blank. 1-26 HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 39

    NOTE: Store the hard drive blank for future use. To install a hard drive blank, simply align the blank with the empty bay and slide the blank into the bay until the locking button engages. HP ProLiant BL40p Server Blade Setup and Installation Guide 1-27...

  • Page 40: Scsi Id Numbers

    IMPORTANT: Always populate hard drive bays starting with SCSI ID 0 (items 3 and 4 in Figure 1-22). Figure 1-22: SCSI ID numbers Table 1-3: Server Blade SCSI IDs Item Description SCSI ID 1 SCSI ID 1 SCSI ID 0 SCSI ID 0 1-28 HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 41: Installing Hot-plug Scsi Hard Drives

    5. Use the hot-plug SCSI hard drive LEDs to identify the status of the installed drive. For more information about these LEDs, refer to the “Hot-Plug SCSI Hard Drive LEDs” section in Appendix E, “LEDs and Switches.” 6. Resume normal server blade operations. HP ProLiant BL40p Server Blade Setup and Installation Guide 1-29...

  • Page 42: Removing Hot-plug Scsi Hard Drives

    Appendix E, “LEDs and Switches.” CAUTION: If you are replacing a drive that is part of an array, refer to the “Hot-Plug SCSI Hard Drive Replacement Guidelines” section in the HP ProLiant Servers Troubleshooting Guide. 2. Press the port-colored ejector lever release button (1).

  • Page 43: Installing Expansion Boards

    Installing the Server Blade and Options Installing Expansion Boards The ProLiant BL40p server blade delivers fibre channel support for SAN implementations and clustering capabilities. The server blade has two PCI-X slots for redundant SAN connectivity and is optimized for HP StorageWorks. In addition, the server blade is also compatible with certain third-party SAN products.

  • Page 44

    10. Install the server blade into the enclosure. Refer to “Installing a Server Blade” in this chapter. 11. Cable the expansion board as necessary. Refer to the documentation included with the expansion board for instructions. 1-32 HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 45: Server Blades

    Refer to Chapter 2, “Configuring and Deploying Server Blades.” WARNING: The ProLiant BL40p server blade exceeds the recommended weight for one individual to handle safely. To reduce the risk of personal injury or damage to the equipment, 25.86 kg...

  • Page 46

    IMPORTANT: The server blade is keyed to fit only one way in the bay. If the server blade does not slide easily into the bay, be sure that the server blade is oriented properly. 1-34 HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 47

    If you are installing the server blade in the middle of the enclosure, the locking handle will not fit properly into the enclosure. Figure 1-28: Removing the locking handle from the server blade HP ProLiant BL40p Server Blade Setup and Installation Guide 1-35...

  • Page 48

    7. If installing the server blade into either of the end bays, and if the server blade has PCI-X boards installed, close the locking handle on the back of the server blade to secure it to the server blade enclosure. Figure 1-30: Closing the locking handle 1-36 HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 49: Powering Up The Server Blade

    — A Power Cycle System On, After Off selection simulates turning the server blade off and back on with one button press. For more information about iLO, refer to Chapter 2, “Configuring and Deploying Server Blades.” HP ProLiant BL40p Server Blade Setup and Installation Guide 1-37...

  • Page 50: Configuring And Deploying Server Blades

    Rack\Enclosure\Bay settings. The Deployment Server can detect when a blade is ripped out and replaced with a new blade. The user can configure the Deployment Server to automatically replay all deployment jobs on the new blade. HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 51: Remote Deployment Using Virtual Devices Through Ilo

    The IP address is assigned by a DHCP server on a network. Integrated Lights-Out (iLO) can be a helpful debugging tool in the configuration and deployment process. HP recommends using iLO to follow the deployment process. Refer to “Integrated Lights-Out Management” in this chapter for information about these additional methods.

  • Page 52

    Configuring and Deploying Server Blades 2. Remotely access the server blade through iLO Advanced. Refer to the HP Integrated Lights-Out User Guide. 3. Click the Virtual Devices tab. 4. Select Virtual Media. 5. Use the Virtual Media applet to select the local CD or image file and connect the Virtual CD to the server blade.

  • Page 53: Deployment Using Local Devices With The I/o Cable

    Refer to Figure 2-1 to identify the I/O icon. Figure 2-1: I/O cable with large view of the I/O icon Identifying Diagnostic and I/O Cable Connectors Figure 2-2 and Table 2-1 identify diagnostic cable and I/O cable connectors. HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 54

    RJ-45 (10/100 Ethernet) connector Server blade connector *The I/O cable is labeled with the I/O icon. The diagnostic cable has no label. **The kernel debug connector does not function as a serial port. HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 55

    2. Connect the other end of the network cable to the 10/100 Ethernet RJ-45 connector on the client PC (2). Figure 2-3: Connecting an RJ-45 network cable HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 56

    Always be sure to squeeze the locking button on the diagnostic cable before disconnecting the diagnostic cable from the diagnostic port. Failure to do so can result in damage to the equipment. HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 57

    NOTE: For this setup, a hub is not necessary to connect directly to the blade. If you need additional connections, use the second setup. HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 58

    CD-ROM: CAUTION: Rear iLO connector performance degrades when the I/O cable or the diagnostic cable is in use, even when the iLO connector on the cable is not in use. HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 59

    USB keyboard (5) c. USB mouse (6) NOTE: HP recommends the use of a USB hub when connecting a USB diskette drive and/or USB CD-ROM drive to the server blade. This will provide more available connections. Figure 2-6: Directly connecting to the server blade...

  • Page 60

    SmartStart simplifies the deployment process and facilitates loading the operating system. However, SmartStart does not prevent you from loading the operating system and drivers manually. For more information on SmartStart, refer to the HP website: www.hp.com/servers/smartstart To perform a boot CD deployment: 1.

  • Page 61

    The IP address is assigned by a DHCP server on an network. Other methods are available for connecting to the ProLiant BL40p server blade, but they do not provide the network accessibility required to deploy the server. Refer to “Integrated Lights-Out Management”...

  • Page 62

    OS support for ProLiant BL p-Class server blades. IMPORTANT: The ProLiant BL40p server blade has the ability to connect to a SAN using PCI-X expansion boards. You can preconfigure the SAN HBA driver Smart Components in the ProLiant Support Pack.

  • Page 63: San Support

    The ProLiant BL40p server blade delivers fibre channel support for SAN implementations and clustering capabilities. The ProLiant BL40p server blade has two PCI-X expansion slots for redundant SAN connectivity and is optimized for HP StorageWorks. In addition, the server blade is also compatible with certain third- party SAN products.

  • Page 64: Integrated Lights-out Management

    • Management Agents For Microsoft® Windows operating system users, these items are included in the HP ProLiant Support Pack for Microsoft Windows, available from the ProLiant BL p-Class system product page on www.hp.com/support/files Linux operating system users must install these items manually. For information about downloading these components, refer to www.hp.com/support...

  • Page 65

    This method enables you to configure a server blade out of the rack by powering the blade with the diagnostic station and connecting to an existing network through a hub. The IP address is assigned by a DHCP server on the network. 2-16 HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 66

    4. Make and save any necessary changes to the iLO configuration. 5. Exit iLO RBSU, when finished. HP recommends using DNS/DHCP with iLO to simplify installation. If DNS/DHCP cannot be used, use one of the following procedures to disable DNS/DHCP and to configure the IP address and the subnet mask: 1.

  • Page 67

    — The IP address assigned by the DHCP server — The IP address from the iLO diagnostic cable or the I/O cable (if you are using the diagnostic port or the I/O port) 2-18 HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 68: Redundant Rom Support

    5. At the login screen, enter the default user ID and default password provided on the iLO Default Network Settings tag. 6. At the main screen, click Remote Console. 7. Follow the on-screen directions. Refer to the HP Integrated Lights-Out User Guide for further information. Redundant ROM Support Server blades enable you to upgrade or configure the ROM safely with redundant ROM support.

  • Page 69: Remote Rom Flash

    If both the current and backup versions of the ROM are corrupt, you must return the system board for a service replacement. Refer to the HP ProLiant BL p-Class System Maintenance and Service Guide and contact an HP authorized reseller.

  • Page 70: Rompaq Utility

    RBSU performs configuration activities and enables you to view server blade configuration information. The server blade ships pre-configured, and changes are not required unless you want to change the default settings. HP ProLiant BL40p Server Blade Setup and Installation Guide 2-21...

  • Page 71

    10 minutes Thermal Shutdown Enabled Server Passwords Set Power-On Password Disabled Set Admin Password Disabled * The default boot order is CD-ROM drive, diskette drive, hard drive, and network, respectively. continued 2-22 HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 72: Option Rom Configuration For Arrays Utility

    • Assign online spares • Set interrupts and the boot controller order To run ORCA, press the F8 key from the iLO Remote Console when the server blade is booting. HP ProLiant BL40p Server Blade Setup and Installation Guide 2-23...

  • Page 73: Pxe Deployment

    NIC designated for PXE. The server blade defaults PXE functions to NIC 1, but any of the 5 NICs can be designated for PXE in RBSU. For NIC connector locations on RJ-45 patch panels and interconnect switches, refer to the HP ProLiant BL40p Server Blade Overview Card included with the server blade.

  • Page 74

    — 10 Mb/s network adapter — CD-ROM drive • NFS repository server (only required for Red Hat Linux deployment) — Red Hat Linux 7.2 operating system installed — Network connection HP ProLiant BL40p Server Blade Setup and Installation Guide 2-25...

  • Page 75: Smartstart Scripting Toolkit

    SmartStart Scripting Toolkit consists of a set of modular utilities that are used to create a set of configuration data files, which are combined using a script or batch file to provide an automated installation process. 2-26 HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 76: Insight Manager 7

    HP devices. Documentation for Insight Manager 7 is available on the ProLiant Essentials Rapid Deployment Pack CD in the OVERVIEW.HLP file. IMPORTANT: You must install and use Insight Manager 7 to benefit from the HP pre-failure warranties on processors, hard drives, and memory modules.

  • Page 77: Diagnostics Utility

    HP OpenView, IBM NetView, SunNet Manager, and Microsoft Systems Management Server. Diagnostics Utility Refer to the HP ROM-Based Setup Utility User Guide at www.hp.com/servers/smartstart Run the internal diagnostics before running the Diagnostics Utility. To run Diagnostics Utility: 1.

  • Page 78: Automatic Server Recovery-2

    Events listed in the IML are categorized as one of four event severity levels: • Statusindicates that the message is informational only • Repairedindicates that corrective action was taken • Cautionindicates a non-fatal error condition occurred • Criticalindicates a component failure has occurred HP ProLiant BL40p Server Blade Setup and Installation Guide 2-29...

  • Page 79

    • From within operating system specific IML viewers — For Windows 2000, Event Viewer, or HP IML Viewer — For Linux operating systems, HP IML Viewer Application NOTE: You can only view the list from the Recovery/Integrated Management Log screen.

  • Page 80

    Insight Manager 7 or from within Survey Utility. Table 2-3 identifies the event types (affected components) and associated event messages for server blades. HP ProLiant BL40p Server Blade Setup and Installation Guide 2-31...

  • Page 81

    Kernel Panic: Cause [Linux] Automatic operating Automatic Operating System Shutdown Initiated Due to Fan Failure system shutdown Automatic Operating System Shutdown Initiated Due to Overheat Condition Fatal Exception (Number X, Cause) 2-32 HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 82: Regulatory Compliance Notices

    The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user's authority to operate the equipment. HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 83: Cables

    Norms (in parentheses are the equivalent international standards and regulations): • EN 55022 (CISPR 22) – Electromagnetic Interference • EN55024 (IEC61000-4-2, 3, 4, 5, 6, 8, 11) – Electromagnetic Immunity • EN 60950 (IEC 60950) – Product Safety Japanese Notice HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 84: Korean Notice

    For more information about battery replacement or proper disposal, contact an authorized reseller or authorized service provider. HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 85

    Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. To forward them to recycling or proper disposal, please use the public collection system or return them to HP, authorized HP Partners, or their agents.

  • Page 86: Appendix B Electrostatic Discharge

    Place parts on a grounded surface before removing them from their containers. • Avoid touching pins, leads, or circuitry. • Always be properly grounded when touching a static-sensitive component or assembly. HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 87: Grounding Methods

    If you do not have any of the suggested equipment for proper grounding, have an authorized reseller install the part. NOTE: For more information on static electricity or for assistance with product installation, contact your authorized reseller. HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 88: Appendix C Server Error Messages

    • iLO Remote Console For a complete listing of error messages and other troubleshooting information, refer to the HP ProLiant Servers Troubleshooting Guide on the Documentation CD or online at the HP reference library, accessed through: www.hp.com/support HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 89: Appendix D Troubleshooting

    You may need to add more hot-plug power supplies if you are installing additional server blades. If you have a power problem, refer to the HP ProLiant BL p-Class System Overview and Planning white paper. HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 90

    3. If the system does not complete POST or start loading an operating system: — Use the iLO remote console or the iLO system status page to identify POST messages. Refer to the HP Integrated Lights-Out User Guide on the Documentation CD.

  • Page 91

    8. The operating system loads to complete the boot process. If the server blade completes POST and attempts to load the operating system, go to the “Problems After Initial Boot” section in this appendix. HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 92: Server Blade Diagnostic Steps

    Refer to Appendix E, “LEDs and Switches,” for the location of the port 84 LED, or to the HP ProLiant BL40p Server Blade Maintenance and Service Guide for a listing of the codes. Port 84 can also be seen using iLO.

  • Page 93

    Contact an authorized service provider for replacement parts and service. If the system power LED is illuminated, refer to Table D-3. Note: For LED locations and functions, refer to Appendix E, “LEDs and Switches.” HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 94

    PCI-X mezzanine board • LED/power switch board If the system power LED is green, refer to Table D-4. Note: For LED locations and functions, refer to Appendix E, “LEDs and Switches.” HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 95

    Use the iLO remote console to continue the diagnosis. • Use the I/O cable connectors, depending on the server blade model, to continue diagnosis. • Contact an authorized service provider for replacement parts and service. continued HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 96

    • Use the iLO system status page to help determine the problem. • Contact an authorized service provider for replacement parts and service. continued HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 97

    PCI-X mezzanine board, NIC I/O An overtemperature condition board, SCSI backplane fan cable and has occurred. LED/power switch board. Reinstall and power up the server blade. Be sure at least 14 A are available. continued HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 98

    Note: For LED locations and functions, refer to Appendix E, “LEDs and Switches.” Note: The internal health LED should be off when the server blade is not powered on. D-10 HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 99: System Configuration Switch Procedures

    Table D-5: Is the iLO Remote Console Displaying Error Information? Answer Solution An iLO problem exists. Refer to the HP Integrated Lights-Out User Guide that ships on the Documentation CD. Error and event logs are available for diagnosis. Determine the next action by observing POST progress and error messages.

  • Page 100

    8. Wait for the POST message that prompts you to change the switch setting: Maintenance switch detected in the "On" position. Power off the server and turn switch to the "Off" position. D-12 HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 101

    Figure E-5 in Appendix E, “LEDs and Switches.” 5. Install the access panel. Refer to the “Installing the Access Panel” section in Chapter 2, “Installing the Server Blade and Options.” HP ProLiant BL40p Server Blade Setup and Installation Guide D-13...

  • Page 102: Problems After Initial Boot

    11. Repeat steps 5 through 7. If both the current and backup versions of the ROM are corrupt, you must return the system board for a service replacement. Refer to the HP ProLiant BL p-Class System Maintenance and Service Guide and contact an authorized reseller.

  • Page 103: Leds And Switches

    • Fans Server Blade Front Panel LEDs Nine LEDs on the front of the server blade indicate server status. Use Figure E-1 and Table E-1 to identify LED locations and functions. HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 104

    External Health Green = Normal (when server blade is powered on) Off = Normal (when server blade is on standby) Amber = Redundant fan failed Red = Critical fan failure continued HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 105: System Board Leds

    WARNING: To reduce the risk of injury from electric shock hazards, only qualified service personnel should power up the server blade with the access panel removed. Refer to Figure E-2 and Table E-2 to identify system board LED locations and functions. HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 106

    Guide for a listing of the codes. Green = Normal Off = No iLO connectivity Smart Array 5i memory Green = Normal module Off = No activity Power Green = Normal Off = No power available HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 107: Hot-plug Scsi Hard Drive Leds

    Their behavior may vary depending on the status of other drives in the array. Use Figure E-3 and Table E-3 to identify LED locations and functions. CAUTION: Before removing a hard drive, refer to the HP ProLiant Servers Troubleshooting Guide on the Documentation CD for information on hard drive replacement.

  • Page 108

    If this drive is part of an array, a powered-on controller is not accessing the drive. -or- The drive is configured as an online spare. OK to replace the drive online. The drive has failed and has been placed offline. continued HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 109: Fan Leds

    The drive is online and being accessed. Fan LEDs Nine fan LEDs are on two fan board assemblies. Use Figure E-4 and Table E-4 to identify fan LED locations and functions. Figure E-4: Fan LEDs HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 110: Power On/standby Button

    This process may take 30 seconds, during which time some internal circuitry remains active. IMPORTANT: To remove power completely, remove the server blade from the server blade enclosure. HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 111

    LEDs and Switches Use Figure E-5 to identify the button location. Figure E-5: Power On/Standby button HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 112: System Switches

    Refer to Figure E-6 and Table E-5 to identify switch locations and functions. Figure E-6: Server blade system switches Table E-5: Server Blade System Switches Item Description System ID switch (SW1) System maintenance switch (SW3) E-10 HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 113: System Maintenance Switch (sw3

    Interlock Off = Normal. Disable On = Disable interlock. Hot Spare Boot Off = Hot spare boot is enabled. Disable On = Hot spare boot functionality is disabled. HP ProLiant BL40p Server Blade Setup and Installation Guide E-11...

  • Page 114: System Id Switch (sw1

    Table E-7: System ID Switch (SW1) Settings Position Description On/Off Function Chassis ID0 All pins will be set to off. HP does not recommend changing this switch Chassis ID1 setting. Chassis ID2 E-12 HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 115: Appendix F Specifications

    (1.8°F per 1,00 0 ft). No direct sunlight. Upper operating limit is 3,048 m (10,000 ft) or 70 Kpa/10.1 psia. Upper non-operating limit is 9,144 m (30,000 ft) or 30.3 KPa/4.4 psia. continued HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 116

    Storage 10% to 95% Maximum wet bulb temperature 28°C (82°F) Storage maximum humidity of 95% is based on a maximum temperature of 45°C (113°F). Altitude maximum for storage is 70 KPa. HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 117: System Board Battery Replacement

    When the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is usually about 5 to 10 years. Use an HP 540-mAh, lithium, 3-V replacement battery (spare P/N 179322-001).

  • Page 118

    Procedures” in Chapter 1, “Installing the Server Blade and Options.” 4. Locate the battery holder on the system board. Figure G-1: Battery holder WARNING: For proper battery disposal, refer to “Battery Replacement Notice” in Appendix A, “Regulatory Compliance Notices.” HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 119

    Chapter 1, “Installing the Server Blade and Options.” 10. Run RBSU to reconfigure the system with the new battery. Refer to “ROM-Based Setup Utility” in Chapter 2, “Configuring and Deploying Server Blades.” HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 120

    D-12 battery module See Battery-Backed Write configurations Cache Enabler clearing the system configuration D-12 Battery-Backed Write Cache Enabler 1-25 software 2-14 bays utilities 2-14 hard drive 1-27 server blade 1-34 HP ProLiant BL40p Server Blade Setup and Installation Guide Index-1...

  • Page 121

    See hot-plug SCSI hard drives disposal, battery A-4 hot-plug SCSI hard drives dissipating floor mats B-2 blanks See hard drive blanks installing 1-29 LEDs E-5 removing 1-30 SCSI ID numbers 1-28 Index-2 HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 122

    2-31 viewing 2-30 memory 1-17. See also DIMMs internal components, accessing 1-3 modifications, FCC compliance internal health LED D-7 statement A-1 IP address diagnostic cable 2-6 I/O cable 2-6 HP ProLiant BL40p Server Blade Setup and Installation Guide Index-3...

  • Page 123

    2-6 processors, removing 1-21 RFI/EMI connector hoods A-2 product safety A-2 ProLiant Essentials Rapid Deployment Pack flashing See remote ROM flash overview 2-1 redundant See redundant ROM support 2-19 Index-4 HP ProLiant BL40p Server Blade Setup and Installation Guide...

  • Page 124

    D-1 location E-3 services troubleshooting D-5, D-6 CarePack xii system, firmware 2-20 telephone numbers xii websites xii shielded cables A-2 Smart Array 5i Plus memory module, ROM flashing 2-20 HP ProLiant BL40p Server Blade Setup and Installation Guide Index-5...

  • Page 125

    BIOS 2-21 websites USB CD-ROM, deployment 2-11 HP xi utilities services xii ASR-2 2-29 weight Diagnostics 2-29 components See specifications IML 2-29 server blade removal 1-5 Insight Manager 7 2-27 Index-6 HP ProLiant BL40p Server Blade Setup and Installation Guide...

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