Failure During Request For Status; Figure - Insulet OmniPod User Manual

If you have an unconfirmed correction bolus when you
discard a pod, then the bolus calculator will be tempo-
rarily disabled. In this situation, the bolus calculator is dis-
abled until the duration-of-insulin-action period passes
beyond the expected completion time of the correction
bolus. If you have any questions, call Insulet Customer
Support, 800-591-3455, 24 hours/7days (from outside
the United States, 781-457-5098).
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Failure During Request for Status

If you turn on the PDM or press Status and the PDM cannot
communicate with the pod, it displays a communication icon
(Figure 11-8). Below the icon is a soft key labeled Skip.

Figure 11-8

Up/Down Controller
Figure 11-9
User Info/Support
Communication Failures
Either:
1. Wait until you see the "Pod status not available" screen
(Figure 11-9).
2. Press Skip to skip the communication process and immedi-
ately bring up Figure 11-9.
If the pod has expired, you will see the screen in
Figure 11-10 instead.
Figure 11-10
At either "Pod status not available" screen, press Home to return
to the Home screen, or press Status to send another status
request.
Blood Glucose Records
11
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