Hazard Alarms - Insulet OmniPod User Manual

10
Errors, Advisories, and Hazard Alarms
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Hazard Alarms

Hazard alarms occur either when the pod is in a very serious
condition or something is wrong with the PDM. Hazard alarms
are continuous tones and each has an on-screen message.
Follow the instructions in the message to fix the alarm
situation. For details, see the table below.
If a bolus is being delivered when a hazard alarm
occurs in the pod, the bolus is cancelled. (A hazard
alarm in the PDM, however, does not cancel a bolus
delivery.)
Many hazard alarms (such as Auto-off) will cause
alert escalation and deactivation of the active pod
if ignored. Be sure to respond to all alerts and
alarms when they occur.
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For a hazard alarm caused by a PDM error or
System error that displays "Call Customer Sup-
port, " remove the pod and call 800-591-3455
immediately for Customer Support (from outside
the United States, 781-457-5098).
If the PDM cannot communicate with the pod to accept or
shut off a hazard alarm, you can shut it off manually.
1. Remove the pod from your body if you have not already
done so.
2. Press the end of a paper clip or similar item into the manual
alarm shut-off port on the top side of the pod. (See Chapter
11, Communication Failures, Figure 11-18.)
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