Customer Service & Assistance - Gigaset N300 IP User Manual

Customer Service & Assistance
Customer Service & Assistance
You have questions? As a Gigaset customer, you can take advantage of our compre-
hensive service offerings. You can find help quickly in the comprehensive User
Manual on the supplied product CD and in the service pages of our Gigaset online
portal.
Please register your phone right after purchase on www.gigaset.com/uk/service
thus enabling us to provide you even with better service in case of questions or in
case of a warranty claim. Your personal user account enables you to directly contact
our customer service by email.
In our constantly updated online service on www.gigaset.com/uk/service you can
find:
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Extensive information about our products
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FAQ compilations
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Keyword search to help find topics quickly
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Compatibility database: Find out which base stations and handsets can be com-
bined.
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Product comparison: Compare the features of several products with each other.
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Downloads for user manuals and current software updates
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E-mail contact form for customer service
Our service representatives are available on the telephone for more advanced
questions or in-person consultation.
Here you can get competent advice on questions regarding installation, oper-
ation and configuration:
UK: 084503 18190
(local call cost charge)
Please note that if the Gigaset product is not sold by authorised dealers in the
national territory the product may not be fully compatible with the national tele-
phone network. It is clearly specified on the box near the CE mark for which coun-
try/countries the equipment has been developed. If the equipment is used in a
manner inconsistent with this advice or with the instructions of the manual and on
the product itself, this may have implications on the conditions for warranty or
guarantee claims (repair or exchange of product).
In order to make use of the warranty, the product purchaser is asked to submit a
receipt which proves the date of purchase (date from which the warranty period
starts) and the type of goods that have been purchased.
For questions about VoIP access, please contact the respective service provider.
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