Problems Using The Max 410/420/430 - Net2Phone Max 410 User Manual

A. 4

Problems using the Max 410/420/430

When I attempt to make a call, I hear a fast busy
signal.
•
Click the Show Log Messages link to access
the Current System Log Messages page
(Section 4.7.2). Then check to see if 00 REL
DM_NOT_SPECIFIED is displayed. This
would indicate that the doorman servers
couldn't be found. Make sure that the DNS
server IP parameter values (Section 4.1) are
correct so that the doorman can be reached.
When I attempt to call into my Max 410/420/430
from another unit via *72, I get a busy signal.
•
Make sure the account number you are
calling from is valid and has a correct PIN.
•
Make sure the account you are calling from
has sufficient funds.
•
Make sure you entered the correct number to
be dialed.
•
Make sure you entered *72 before the
number.
•
If the port you are calling is sharing an
account number with other ports, make sure
that only the port you dialed is set to Login in
the Account Information table. See
Configuring Accounts, Section 4.3 in this
Guide.
When I attempt to make a call from either an FXS
or FXO port, I get immediately disconnected.
•
Use the ping
the Max's connection to the LAN is
functioning. The ping command is discussed
in Section 2.3.2 of this Guide, Entering an IP
Address.
User's Guide Appendix A
command to determine that
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