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Net2Phone Yap Jack Pro User Manual

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  • Page 2 Information capabilities associated with 911 or E911 services or to permit access to 411 directory assistance services. Net2Phone will not be liable for any damages, expenses, liabilities, risks, or harms arising out of or related to the Net2Phone services provided through this Equipment.

  • Page 3: Table Of Contents

    Yap Jack Pro Interface ..............8 Getting Started................9 Overview ..................9 Setting up your Yap Jack Pro ............9 Entering Yap Jack Pro Account and ISP Information ....11 Account Information ...............12 ISP Information...............12 Checking Advanced Setup Information .........15 Changing Your Telephone Dialing Mode........15 Disabling Call Waiting ............16...
  • Page 4 Yap Jack Pro User’s Guide Setting Receipt Options..............35 Overview ..................35 Disabling Receipt Printing .............35 Setting the Time Zone ..............36 Using Daylight Savings Time............37 Adding your Company Name ............38 Entering your Markup Percentage ..........39 Configuring Your Device ............41 Overview ..................41 LCD Menu System ................41 Basic Setup ................41...
  • Page 5 Using Masked Dialing..............79 Changing the Voice Headers Setting..........80 Changing the Frames per Packet Setting........80 Getting Product Information............81 Upgrading the Yap Jack Pro Firmware..........82 Resetting All Settings to Factory Default ........82 Entering Information ..............85 Overview ..................85 Using the Telephone Keypad ............85 Telephone Keypad Map ............86...

  • Page 7: Welcome

    To use the Yap Jack Pro, all you need is a dial-up PPP account with a local Internet service provider (ISP), a Yap Jack Pro account an analog telephone, local telephone service, and a serial receipt printer.

  • Page 8: Product Features

    ISP Self-Test—Quickly check to see if your ISP access is up and running properly. Custom Device Name—You can configure the Yap Jack Pro to display a custom name (up to 16 characters) on the LCD. The default display is Yap For example, if you Jack Pro * Ready *.
  • Page 9 Device-to-Device Calling—Save even more by calling friends, family members and co-workers who have a Yap Jack Pro or one of the following devices powered by Net2Phone: IP Phone, Linksys Voice Router, PRO, 2-Port Gateway, and MAX gateways.

  • Page 10: Package Contents

    Yap Jack Pro User’s Guide – Chapter 1 Menu Locking—You can lock the Yap Jack Pro so that the menu system cannot be accessed without the entry of a preset password. Immediate Configuration Changes—For most menu changes (except for changing the language &...
  • Page 11 Yap Jack Pro User’s Guide – Chapter 1 Access to a dial-up Internet service provider (ISP) that is PPP compatible At least one valid ISP account A Yap Jack Pro account number and PIN Any conventional analog telephone A telephone line wall jack...

  • Page 12: Using This Guide

    Yap Jack Pro User’s Guide – Chapter 1 Using this Guide This guide is for Yap Jack Pro users and describes how to use the device. Highlights include: For information on… Go to… Product features and Chapter 1, Welcome components...

  • Page 13: Symbols

    Yap Jack Pro User’s Guide – Chapter 1 Symbols Throughout the manual, you’ll see information highlighted for you with the following fun symbol icons: Symbol Represents Chapter Description Note Important...

  • Page 14: Yap Jack Pro Interface

    Yap Jack Pro User’s Guide – Chapter 1 Yap Jack Pro Interface The Yap Jack Pro interface consists of an LCD screen and five buttons. The picture below describes each interface element and its purpose. Down/left button: @ button: LCD display...

  • Page 15: Getting Started

    Yap Jack Pro User’s Guide – Chapter 2 Getting Started Overview To start using your Yap Jack Pro, you simply have to: Set up the device Enter ISP and Yap Jack Pro account information Check advanced setup information Test your ISP connection Once you finish the four steps above, you’ll be all set to...
  • Page 16 Yap Jack Pro User’s Guide – Chapter 2 To set up and connect your device: Connect the Yap Jack Pro into your telephone jack. • Plug one end of the telephone cable (RJ-11) into the Line port on the back of the device.

  • Page 17: Entering Yap Jack Pro Account And Isp Information

    One of Yap Jack Pro’s useful features is the ability to specify two different sets of ISP information: Primary ISP and Backup ISP. If you have two separate ISP accounts, you will be able to enter one account’s information (ISP...

  • Page 18: Account Information

    Yap Jack Pro User’s Guide – Chapter 2 Account Information To enter your account information: When Yap Jack Pro * Ready * is displayed on the LCD, press the Menu/Exit button. Select the >Basic Setup menu item by pressing the OK button.
  • Page 19 Yap Jack Pro User’s Guide – Chapter 2 Pick up your telephone handset, and, using your telephone keypad, enter your primary ISP’s access telephone number. If your phone line requires you to dial a prefix to access an outside line (for...
  • Page 20 If you do not want to enter backup ISP information, press the Menu/Exit button until the LCD displays Yap Jack Pro * Ready *, and hang up your telephone handset. 14. Press the Menu/Exit button once to return to the ISP Config menu.

  • Page 21: Checking Advanced Setup Information

    Pulse (rotary), then you must change the default setting from Tone. To change your telephone dialing mode: When Yap Jack Pro * Ready * is displayed on the LCD, press the Menu/Exit button. Using the down ( ) button, move to the >Advanced Setup menu option, and press the...

  • Page 22: Disabling Call Waiting

    If you don’t have the call waiting feature on your telephone line, then you don’t have to do anything. If you do have call waiting, then you must configure your Yap Jack Pro to block call waiting every time you place a call to your ISP.

  • Page 23: Entering Your Contact Email Address

    Check the LCD as you enter the code to confirm that the correct numbers and/or characters appear. To save your entry, press the OK button. Press the Menu/Exit button until the LCD displays Yap Jack Pro * Ready *, and hang up your telephone handset.

  • Page 24: Placing A Test Call

    Features. Placing a Test Call Although not required, it is recommended that you place a test call to confirm that the Yap Jack Pro can successfully connect to the ISP and that the receipt printing feature is functioning properly. To make a test call in Disconnect mode: Pick up your telephone handset, and listen for a dial tone.
  • Page 25 Yap Jack Pro User’s Guide – Chapter 2 Once the Yap Jack Pro is connected to the ISP, it will place the call to the phone number you dialed. The LCD will display “Contacting Party” while the phone is ringing and until the destination party picks up the phone.
  • Page 26 Yap Jack Pro User’s Guide – Chapter 2...

  • Page 27: Yap Jack Pro Calling

    Yap Jack Pro User’s Guide – Chapter 3 Yap Jack Pro Calling Overview Placing calls using the Yap Jack Pro is almost as easy as placing a regular phone call—with added benefits. Not only can you call any telephone in the world, you can also...

  • Page 28: Calling Experience

    Yap Jack Pro User’s Guide – Chapter 3 Calling Experience Your calling experience depends on many factors. Some of these factors you have control over and some of them you don’t. ISP Access—Because this device dials into an ISP access telephone...

  • Page 29: Telephone Number Called

    Yap Jack Pro User’s Guide – Chapter 3 Telephone Number Called The telephone number of the person you called is displayed at all times on the top line of the LCD. Call Status The status of the call displays to let you know the progress of the connection to the ISP and to the destination party.

  • Page 30: Calltime Confirm

    CallTime Confirm The Yap Jack Pro displays the call duration while the call is in progress. You can also choose to have the duration display after the call is completed. If you enable this...

  • Page 31: Cost Of Call

    ) arrow keys until the volume is comfortable. Connection Indicator Lights While the Yap Jack Pro attempts to connect to both the ISP and to the destination phone number, the lights to the right of the LCD indicate the status of the connection attempt.
  • Page 32 ISP. Once the Yap Jack Pro is connected to the ISP, it will place the call to the phone number you dialed. The LCD will display “Contacting Party”...

  • Page 33: Stay Connected Mode

    When you have finished with your call, simply hang up your telephone handset. Yap Jack Pro * Ready * displays on the LCD, and a receipt prints. If you have set the call duration to display after the call is completed, it will display on the LCD, along with the message, “Press...
  • Page 34 ISP. Once the Yap Jack Pro is connected to the ISP, it will place the call to the phone number you dialed. The LCD will display “Contacting Party”...

  • Page 35: Calling Other Net2Phone Devices

    To place another call, pick up your telephone handset, and dial the telephone number. The Yap Jack Pro will beep twice to confirm that it is connected to the ISP and then proceeds to connect your call automatically. At the end of each call, another receipt prints.
  • Page 36 ISP. Once the Yap Jack Pro is connected to the ISP, it will place the call to the phone number you dialed. The LCD will display “Contacting Party”...

  • Page 37: Stay Connected Mode

    ISP. Once the Yap Jack Pro is connected to the ISP, it will place the call to the phone number you dialed. The LCD will display “Contacting Party”...

  • Page 38: Calling A Recently Dialed Number

    To place another call, pick up your telephone handset, and dial the telephone number. The Yap Jack Pro will beep twice to confirm that it is connected to the ISP and then proceeds to connect your call automatically. At the end of each call, another receipt prints.

  • Page 39: Receiving A Call From Another Net2Phone Device

    Navigate to the number you would like to redial, then press the OK button to initiate the call. If the Yap Jack Pro is still connected to the ISP, the call will be made immediately. If it is disconnected, it will dial the ISP first & then dial the recently dialed number you selected.
  • Page 40 Yap Jack Pro User’s Guide – Chapter 3...

  • Page 41: Setting Receipt Options

    Disabling Receipt Printing By default, the Yap Jack Pro is set to print a receipt for each call. The receipt can be printed with or without your company name at the top and displays the date of the call, the number called, the start and end times, and the total charge for the call.

  • Page 42: Setting The Time Zone

    Press the down ( ) button to display No and then select it by pressing the OK button. Press the Menu/Exit button until the LCD displays Yap Jack Pro * Ready *, and hang up your telephone handset. Setting the Time Zone In order for the correct current local time to appear on the printed receipts, you must define the time zone.

  • Page 43: Using Daylight Savings Time

    Using Daylight Savings Time If your time zone is observing Daylight Savings Time (DST), or Summer Time, you can set the Yap Jack Pro to adjust the time automatically. Changing the value of the DST field to Yes adjusts the time to be one hour later than Standard Time.

  • Page 44: Adding Your Company Name

    Yap Jack Pro User’s Guide – Chapter 4 To set the Daylight Savings Time option: When Yap Jack Pro * Ready * is displayed on the LCD, press the Menu/Exit button. Using the down ( ) button, move to the >Advanced Setup menu option, and press the...

  • Page 45: Entering Your Markup Percentage

    Yap Jack Pro * Ready *, and hang up your telephone handset. Entering your Markup Percentage The Yap Jack Pro allows you to enter the markup percentage for calls made through the device. Using this percentage, the device calculates the actual cost of the...
  • Page 46 Yap Jack Pro User’s Guide – Chapter 4 Using the down ( ) button, move to the >Receipt Setup menu option, and then select it by pressing the OK button. Using the down ( ) button, move to the >Markup % menu option, and then select it by pressing the OK button.

  • Page 47: Configuring Your Device

    Yap Jack Pro User’s Guide – Chapter 5 Configuring Your Device Overview Configuring your Yap Jack Pro is quick and simple using the LCD display and your telephone handset. This chapter describes how to: Use the LCD menu system Configure your ISP information...

  • Page 48: Advanced Setup

    Yap Jack Pro User’s Guide – Chapter 5 ISP Configuration Primary ISP ISP Phone Number ISP User Name ISP Password ISP Access Type Custom Script Backup ISP ISP Phone Number ISP User Name ISP Password ISP Access Type Custom Script...

  • Page 49: Accept Call

    Debug DNS Overwrite Accept Call This menu item will cause the Yap Jack Pro to connect to the ISP and wait for incoming calls. Once connected to the ISP, the Yap Jack Pro will stay connected for the amount of time specified in the Connection Time setting...

  • Page 50: Upgrade

    Yap Jack Pro User’s Guide – Chapter 5 will be unable to receive calls. When you complete a call, the Yap Jack Pro will resume listening for incoming calls. The device will stay in Accept Call mode until you make an outbound call or until the time defined in the Connection Time setting expires.

  • Page 51: Navigating The Lcd Menu

    Yap Jack Pro User’s Guide – Chapter 5 Navigating the LCD Menu LCD Menu Flow The following flow diagram shows how you can navigate through the LCD Menu system. Yap Jack Pro time out * Ready * w hen Lock...

  • Page 52: Using The Menu

    Yap Jack Pro User’s Guide – Chapter 5 Using the Menu To access the LCD Menu system: When Yap Jack Pro * Ready * is displayed on the LCD, press the Menu/Exit button. When >Basic Setup is displayed on the LCD, press the down ( ) and up ( ) buttons until you reach the menu you want.

  • Page 53: Basic Setup

    Yap Jack Pro User’s Guide – Chapter 5 Basic Setup Basic Setup enables you to enter the following Yap Jack Pro account information: Field Name Description Language Change the LCD and voice prompts from English to French or Spanish. Account...

  • Page 54: Navigating The Basic Setup Menu

    Yap Jack Pro User’s Guide – Chapter 5 Navigating the Basic Setup Menu Menu 1 Basic Setup Language Language (field name) (field selection) dow n/up Exit Sub-Menu Account Config dow n/up Exit Sub-Menu ISP Config dow n/up Connect Options Connect Options...

  • Page 55: Account Configuration Sub-Menu

    Yap Jack Pro User’s Guide – Chapter 5 Account Configuration Sub-Menu Account Configuration enables you to enter the following Yap Jack Pro account information: Field Name Description Account Number Enter your Yap Jack Pro account number. Enter the personal identification number associated with your account number.

  • Page 56: Isp Configuration Sub-Menu

    Yap Jack Pro User’s Guide – Chapter 5 ISP Configuration Sub-Menu ISP Configuration enables you to enter the following dial- up information for your ISP: Field Name Description Primary ISP Enter dial-up information for (sub-menu) your primary ISP or primary access number.

  • Page 57: Navigating The Isp Configuration Sub-Menu

    Yap Jack Pro User’s Guide – Chapter 5 Navigating the ISP Configuration Sub-Menu The following flow diagram shows how you can navigate through the ISP Configuration sub-menu: Sub-menu ISP Config Sub-sub-menu Primary ISP down/up Sub-Sub-Menu Backup ISP down/up Use Dial Prefix...

  • Page 58: Primary Isp Sub-Menu

    Yap Jack Pro User’s Guide – Chapter 5 Primary ISP Sub-Menu Primary ISP enables you to enter dial-up information for your primary ISP. If you have only one ISP account, you can use these fields to store your account information and a primary access number for your ISP.
  • Page 59 Yap Jack Pro User’s Guide – Chapter 5 ISP S AVIGATING THE RIMARY Sub-Sub-Menu Primary ISP ISP Phone Num. ISP Phone Num. (field nam e) (field entry) down/up Exit ISP User Name ISP User Name (field nam e) (field entry)

  • Page 60: Backup Isp Sub-Menu

    Yap Jack Pro User’s Guide – Chapter 5 Backup ISP Sub-Menu Backup ISP enables you to enter dial-up information for your secondary ISP. If you have only one ISP account, you can use these fields to store your account information...

  • Page 61: Navigating The Backup Isp Sub-Menu

    Yap Jack Pro User’s Guide – Chapter 5 Navigating the Backup ISP Sub-Menu Sub-Sub-Menu Backup ISP ISP Phone Num. ISP Phone Num. (field nam e) (field entry) down/up Exit ISP User Name ISP User Name (field nam e) (field entry)

  • Page 62: Advanced Setup

    Yap Jack Pro User’s Guide – Chapter 5 Advanced Setup The Advanced Setup menu provides you with the following configuration options: Field Name Description Administration Specify dialing and display (sub-menu) preferences, set receipt printing options, and change your password. Device Setup...

  • Page 63: Navigating The Advanced Setup Menu

    Yap Jack Pro User’s Guide – Chapter 5 Navigating the Advanced Setup Menu Menu 2 Advanced Setup Sub-Menu Administration down/up Sub-Menu Exit Device Setup down/up Sub-Menu Contact Info down/up Sub-Menu System...

  • Page 64: Administration Sub-Menu

    Yap Jack Pro User’s Guide – Chapter 5 Administration Sub-Menu Administration enables you to configure the following Yap Jack Pro options: Field Name Description Dialing Setup Enter or select dialing (sub-menu) parameters. Display Setup Enter or select display options. (sub-menu) Receipt Setup Set receipt options.

  • Page 65: Navigating The Administration Sub-Menu

    Yap Jack Pro User’s Guide – Chapter 5 Navigating the Administration Sub-Menu Sub-Menu Admin Dialing Setup (sub-sub-menu) dow n/up Display Setup Exit (sub-sub-menu) dow n/up Receipt Setup (sub-sub-menu) dow n/up Change Password Enter Password (field name) (field entry)

  • Page 66: Dialing Setup Sub-Sub-Menu

    Yap Jack Pro User’s Guide – Chapter 5 Dialing Setup Sub-Sub-Menu Field Name Description Use Masked Dial Enables you to insert the international dialing prefix for the country you are in so that when you make an outgoing international call, you will not need to dial the US prefix of “011.”...

  • Page 67: Display Setup Sub-Sub-Menu

    Yap Jack Pro User’s Guide – Chapter 5 Display Setup Sub-Sub-Menu Field Name Description CallTime Confirm Specify if you would like the call duration to appear after the call is completed. Options are “Yes” and “No.” If you select “Yes,” once you hang...
  • Page 68 Yap Jack Pro User’s Guide – Chapter 5 AVIGATING THE ISPLAY ETUP Sub-Sub-Menu Display Setup CallTime Confirm CallTime Confirm (field name) (field selection) Exit dow n/up Exit Cost of Call Cost of Call (field name) (field selection) dow n/up Exit...

  • Page 69: Receipt Setup Sub-Sub-Menu

    Yap Jack Pro User’s Guide – Chapter 5 Receipt Setup Sub-Sub-Menu Field Name Description Print Indicate whether or not you would like the Yap Jack Pro to print a receipt at the conclusion of each call. (Default: Yes.) Company Enter the company name that you would like to appear on the printed receipt.
  • Page 70 Yap Jack Pro User’s Guide – Chapter 5 AVIGATING THE ECEIPT ETUP Sub-Sub-Menu Receipt Setup Print Print (field name) (field selection) dow n/up Exit Company Company Exit (field name) (field entry) dow n/up Exit Markup % Markup % (field name)
  • Page 71 Yap Jack Pro User’s Guide – Chapter 5 ETTINGS Field Name Description Time Servers The Yap Jack Pro contacts this server to obtain the current time in Greenwich Mean Time (GMT). There is no need to change the default value unless you would like to point the Yap Jack Pro to your own time server.
  • Page 72 Yap Jack Pro User’s Guide – Chapter 5 AVIGATING THE ETTINGS Time Settings (sub-sub-sub-menu) dow n/up Time Servers Time Servers (field name) (field entry) Exit dow n/up Exit Time Zone Time Zone (field name) (field entry) Exit dow n/up (field name)

  • Page 73: Device Setup Sub-Menu

    Yap Jack Pro User’s Guide – Chapter 5 Device Setup Sub-Menu Device Setup enables you to configure the following Yap Jack Pro options: Field Name Description Call Waiting This field tells the device if you have the Call Waiting feature...
  • Page 74 Yap Jack Pro User’s Guide – Chapter 5 Field Name Description Dialing Mode Select Tone (touch-tone) or Pulse (rotary) for the dialing mode of your telephone. The default setting is Tone. Voice Headers Users can switch between N2P and RTP (default) voice headers, depending on Net2Phone network routing.

  • Page 75: Navigating The Device Setup Sub-Menu

    Yap Jack Pro User’s Guide – Chapter 5 Navigating the Device Setup Sub-Menu Sub-Menu Device Setup Call Waiting Call Waiting (field nam e) (field selection) down/up Exit C-W Enable Code C-W Enable Code (field nam e) (field entry) down/up Exit...

  • Page 76: Contact Information Sub-Menu

    Yap Jack Pro User’s Guide – Chapter 5 Contact Information Sub-Menu Contact Information enables you to enter or select the following options: Field Name Description Your Email Using your telephone keypad, you can enter an email address that technical support...

  • Page 77: Navigating The Contact Information Sub-Menu

    (field selection) Exit System Sub-Menu The System sub-menu contains important communication settings for the Yap Jack Pro. You should not enter or change any information in these fields unless instructed to do so by technical support. Modem Country Codes To set up your device with the appropriate modem settings, enter the country code for your country from the list below.
  • Page 78 Yap Jack Pro User’s Guide – Chapter 5 Country Code Country Code Australia Korea Austria Luxembourg Belgium Mexico Bulgaria Netherlands Canada New Zealand China Norway Czech Republic Philippines Denmark Poland Finland Portugal France Russia Germany Singapore Greece Slovak Republic Hong Kong...

  • Page 79: Using Other Features

    Lock the Menus This feature enables you to lock and unlock LCD menu access and set up a login password. To lock the menus: When Yap Jack Pro * Ready * is displayed on the LCD, press the Menu/Exit button.

  • Page 80: Testing Your Isp Connection

    Testing Your ISP Connection Although not required, it is recommended that you have the Yap Jack Pro test the ISP connection before you place your first call. To test your ISP connection: When Yap Jack Pro * Ready * is displayed on the LCD, press the Menu/Exit button.

  • Page 81: Changing The Display Language

    The default language is English. To change the language of the display: When Yap Jack Pro * Ready * is displayed on the LCD, press the Menu/Exit button. Select the >Basic Setup menu option by pressing the OK button.

  • Page 82: Adding A Custom Name

    You can customize the Yap Jack Pro to display a 16- character name on the LCD. Instead of the default name, Yap Jack Pro * Ready *, you can have the Yap Jack Pro display your name, your business name, etc.

  • Page 83: Displaying The Cost Of The Call

    Yap Jack Pro * Ready *. Displaying the Cost of the Call The Yap Jack Pro lets you choose whether or not you would like the LCD to display the cost of the call while the call is in progress.

  • Page 84: Setting A Dialing Prefix

    Yap Jack Pro User’s Guide – Chapter 6 Press the OK button to save the setting. During a call, the call cost will display on the LCD, along with the call duration. If you elect to show the cost of the call...

  • Page 85: Using Masked Dialing

    Yap Jack Pro User’s Guide – Chapter 6 10. Press the Menu/Exit button until the LCD displays Yap Jack Pro * Ready *, and hang up your telephone handset. Using Masked Dialing This feature enables you to insert the international dialing...

  • Page 86: Changing The Voice Headers Setting

    France, for example, you would dial 00 + country code + area code + number, or 003356443822. Press the Menu/Exit button until the LCD displays Yap Jack Pro * Ready *, and hang up your telephone handset. Changing the Voice Headers Setting You can switch between N2P and RTP (default) voice headers, depending on Net2Phone network routing.

  • Page 87: Getting Product Information

    Yap Jack Pro User’s Guide – Chapter 6 To change the frames per packet setting: When Yap Jack Pro * Ready * is displayed on the LCD, press the Menu/Exit button. Using the down ( ) button, move to the >Advanced Setup menu option, and press the...

  • Page 88: Upgrading The Yap Jack Pro Firmware

    Upgrade Failed displays. Resetting All Settings to Factory Default This feature enables you to clear your Yap Jack Pro of all previous settings and return to default settings. You only need to do this if you’re returning your device or if you...
  • Page 89 Yap Jack Pro User’s Guide – Chapter 6 If you perform this procedure, you will not be able to retrieve your previous settings (e.g., account number and PIN). To reset all settings to factory default: Unplug the power cord from the device.
  • Page 90 Yap Jack Pro User’s Guide – Chapter 6...

  • Page 91: Entering Information

    Yap Jack Pro User’s Guide – Chapter 7 Entering Information Overview Entering information into your Yap Jack Pro is easy once you understand how to use the telephone keypad. This chapter describes how to: Use the telephone keypad Navigate the LCD entry fields...

  • Page 92: Telephone Keypad Map

    Yap Jack Pro User’s Guide – Chapter 7 Telephone Keypad Map Use the following chart to help you determine which key to press and how many times to get a particular character or letter. Examples: To enter the @ sign, press the 1 key twice.

  • Page 93: Navigating The Lcd Entry Fields

    Menu/Exit button on your Yap Jack Pro. Scrolling ( , , ) To scroll within a field, use the left ( ), right ( ), down ( ), and up ( ) arrow buttons on your Yap Jack Pro.
  • Page 94 Yap Jack Pro User’s Guide – Chapter 7...

  • Page 95: Faqs

    Yap Jack Pro User’s Guide – Chapter 8 FAQs To aid in troubleshooting, please review these frequently asked questions. What do I do if I need to dial a 9 before the ISP dial- up number? To set the use of a dialing prefix, access the Basic Setup menu and go to ISP Config then Use Dial Prefix.
  • Page 96 Yap Jack Pro User’s Guide – Chapter 8 Can I connect my Yap Jack Pro to a digital PBX? No. The Yap Jack Pro is not compatible with a digital PBX line and may be damaged if connected to a digital PBX line. If you...
  • Page 97 Yap Jack Pro User’s Guide – Chapter 8 How do I dial a number with the Yap Jack Pro? There are two options: you can dial as though you are in the United States or you can use masked dialing. To call a number in...
  • Page 98 Yap Jack Pro User’s Guide – Chapter 8 My Yap Jack Pro has very low audio. How can I raise the volume? There are two things that you should check if you are experiencing low audio on the Yap Jack Pro. First and foremost, check the volume on the phone.
  • Page 99 @ button on the top of the box. Otherwise, you can use the attached phone as you normally do. Will there ever be any updates to the Yap Jack Pro? Sometimes the internal software (firmware) that runs the Yap Jack Pro is upgraded.
  • Page 100 Yap Jack Pro User’s Guide – Chapter 8 How do I lock the Yap Jack Plus to restrict access to the menus? From the main menu, select Lock Menus. Select Yes, and press the OK button. If this is the first time a password is being set, the display will read Password Not Set Press Any Key.

  • Page 101: Product Specifications

    Yap Jack Pro User’s Guide – Chapter 9 Product Specifications Model Yap Jack Pro: YJP-01 Standards and Protocols N2P: system control protocol PPP: standard connection to Internet provider TCP/IP: transmission control Internet provider Linux: operating system G.723.1. VAD/CNG: bandwidth saving algorithm...
  • Page 102 Yap Jack Pro User’s Guide – Chapter 9...

  • Page 103: Fcc Information

    ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). If this equipment Yap Jack Pro YJP-01 causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service...
  • Page 104 If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this Yap Jack Pro YJP-01 does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a...

  • Page 105: Part 15

    Yap Jack Pro User’s Guide – Chapter 10 Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment.
  • Page 106 Yap Jack Pro User’s Guide – Chapter 11...

  • Page 107: Appendix: Error Messages

    Yap Jack Pro User’s Guide – Chapter 11 Appendix: Error Messages In some cases, an error will prevent the Yap Jack Pro from successfully connecting to the ISP or to the destination phone number. The following table lists the error messages generated by the Yap Jack Pro, and what they mean, and what you should do when they occur.
  • Page 108 Yap Jack Pro User’s Guide – Chapter 11 Error Message Description Missing ____ You try to make a call without entering all of the required (e.g. “Missing information (e.g., ISP phone Account”) number, user name, password, account number, and PIN).

  • Page 109: Index

    Yap Jack Pro User’s Guide – Index Index Other Net2Phone Devices, Receiving a Call from Accept Call, 44 another N2P Device, 34 Account Regular Telephones, 26 Entering Account CallTime Confirm, 25 Information, 12, 50 Connect Options, 23, 48 Account Configuration Menu,...
  • Page 110 Yap Jack Pro User’s Guide – Index PBX, 94 Prefix Interface, 8 Dialing, 3, 51, 52, 82, 93 Printing Access, 23 Receipt, 2 Access Type, 55, 58 Backup, 2, 58 Disconnections, 23 Receipt Entering ISP Information, 12 Company, 67 Primary, 2, 55...

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