IBM 6400 Maintenance Information Manual page 74

6400 series cabinet and pedestal models, line matrix printers
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Chapter
5
Troubleshooting Display Messages
Operator Panel
Message
032 FORMS JAMMED
TIMEOUT
CLEAR JAM AND
RELOAD FORMS
74
Table 4. Message List
Explanation
On a coax interface, a
1. Clear the paper jam. Press Stop.
timeout message is
2. Press Form Feed several times and
sent to the host if
paper motion has not
occurred for 10
minutes after Stop
was pressed to clear
a paper jam fault.
3. Press View once and check that forms
4. Press View again and check that the
5. Check the paper tension between the
6. Inspect the ribbon mask for bends or
7. Check and adjust the platen open belt.
8. Check the platen open pulley and the
9. Inspect the tractors and tractor door
10. Check and adjust the paper feed belt.
Corrective Action
check that forms feed without erratic
motion, noise, or pin-hole damage. If
forms do not feed, go to Paper feeds
poorly, page 125. If forms feed, go to
step 3.
move up. Make sure the forms thickness
lever is not set too tightly.
forms thickness lever rotates and the
paper moves down. If the forms thickness
lever does not rotate and/or the paper
does not move down, refer to Reverse
paper feed: platen does not open, page
126.
tractors. Adjust the right tractor so that it
does not pull paper too tightly or leave it
too loose. The right tractor should hold
the paper under "slight" tension.
deformation that block the paper path or
prevent paper from exiting the pedestal
top cover. Replace a damaged hammer
bank cover assembly.
Replace the belt if it is damaged.
platen pulley for looseness. Bottom out
the platen open motor pulley on the motor
shaft and torque the 1/16 inch set screw
to 9 ± 2 inch-pounds (1.02 ± 0.23 N•m).
Tighten the 7/64 inch setscrew in the
platen shaft pulley, then open and close
the forms thickness lever and check that
the platen pulley setscrew does not hit
the left ribbon guide.
springs for damage or excessive wear. If
either tractor is worn or damaged, replace
both tractors.
Replace the belt if it is damaged.

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