Optical Disk Drive Troubleshooting; Procedure 1 Diagnostic Test Program Execution Check; Procedure 2 Connector Check And Replacement Check - Toshiba QOSMIO G40 Maintenance Manual

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2.10 Optical Disk Drive Troubleshooting

2.10 Optical Disk Drive Troubleshooting

To check if optical disk drive is malfunctioning or not, follow the troubleshooting procedures
below as instructed.
Procedure 1
Execute the CD-ROM/DVD-ROM Test in the Diagnostic Program. Refer to Chapter 3, Tests
and Diagnostics for more information on how to perform the test program.
Prepare the tools before the test.
If any error is detected by the test, go to Procedure 2.
Procedure 2
The connection may be defective among the optical disk drive and system board. Otherwise,
they may be faulty. Disassemble the computer following the steps described in Chapter 4,
Replacement Procedure and perform the following checks:
Check 1 Make sure optical disk drive is firmly connected to the connector on system board.
Check 2
Check 3
QOSMIO G40 Maintenance Manual (960-632)
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Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check and Replacement Check
Diagnostic Test Program Execution Check
Connector Check and Replacement Check
If the connection is loose, reconnect it firmly and return to Procedure 1. If the
problem still occurs, perform Check 2.
Optical disk drive may be faulty. Replace it with a new one following the steps in
Chapter 4, Replacement Procedure. If the problem still occurs, perform Check 3.
System board may be faulty. Replace it with new one following the instructions in
Chapter 4, Replacement Procedure.
2 Troubleshooting Procedures
[CONFIDENTIAL]
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