Troubleshooting - Tera Gear 13 01 3008TG Assembly Instructions And Owner's Manual

Troubleshooting

Before calling Customer Service, use the following troubleshooting guide.
The troubleshooting guide will help you solve many problems on your own.
Burner will not ignite using knobs
Burner not lighting with a match
Burners burn with a yellow or orange
flame, in conjunction with the
smell of gas.
Sudden drop in gas flow or
reduced height
Experiencing flare-ups:
CAUTION: Do not line the slide out
grease tray with aluminum foil.
TG3008 NG U&C-2012 FA.indd 36
Wires and/or electrode covered
with cooking residue
Electrode and burners are wet
Electrode cracked or broken –
sparks at crack
Wire loose or disconnected
Wire is shorting (Sparking)
between igniter and electrode
Bad igniter
No Gas Flow
Coupling nut and regulator
not fully connected
Obstruction of gas flow
Spider webs or insect nest
in venturi
Burner ports clogged or blocked.
Disengagement of burner to valve
Inspect Spider/Insect screens for
possible obstructions
(Blockage of holes.)
Out of gas
Are you preheating barbecue in
the prescribed manner?
Are the cooking grates, heat
deflectors and heat tents heavily
coated with burned-on grease?
Is the slide out grease tray dirty
and not allowing grease to flow
into catch the grease cup?
Excess fat in meat
36
Clean wire and/or electrode
with rubbing alcohol
Wipe with a dry cloth
Replace electrode
Reconnect wire or replace electrode/
wire assembly
Replace igniter wire/electrode assembly
Replace igniter
Check if natural gas is functioning.
If not call your local gas company
Turn coupling nut about one half to
three quarters additional turn until tight.
Tighten by hand only. Do not use tools
Clear burner tubes.
Check for bent or kinked hose.
Clean venture Refer to "Cleaning"
Clean burner ports.
Reengage burner and valve.
Clean Spider/Insect screens.
Refer to "CLEANING"
Contact your local gas company
All burners on "MAX" for
10 to 15 minutes for preheating.
Clean thoroughly. Refer to "CLEANING".
Clean grease tray.
Trim excess fat and skin before grilling.
12-09-26 4:36 PM