Troubleshooting; Overview; Identifying The Problem - Brother RJ-3050 User Manual

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Troubleshooting

Overview

This chapter explains how to resolve typical network problems you may encounter when using the Brother
printer. If, after reading this chapter, you are unable to resolve your problem, visit the Brother Solutions Center
at http://support.brother.com/

Identifying the Problem

Make sure you have first checked the following:
The rechargeable Li-ion battery is inserted correctly and has enough battery charge remaining, and the Brother printer
is turned on.
All protective packaging has been removed from the printer.
The access point (for wireless) or router is turned on and its link light is blinking.
The RD Roll compartment cover is fully closed.
The roll is inserted correctly in the roll compartment.
Go to the page for your solution from the lists below
Problem
I see error messages when configuring Wi-Fi or Bluetooth settings from the printer (RJ-3150 only) 170
I cannot complete the Wi-Fi settings network setup configuration
I want to make sure that my network devices are working correctly
Error messages when configuring Wi-Fi or Bluetooth settings from the printer (RJ-3150 only)
Error Message
Incorrect Password
Communication
Error
WPS did not connect
Try to connect again?
Cause/Remedy
 Is the admin password correct?
Enter the correct password.
 If you do not remember the password, use [Device settings] of the "Printer
Setting Tool" to reset the password. For details, see 11 Admin Password in
Display Settings (1) (RJ-3150 only) on page 74.
Has the wireless LAN or Bluetooth connection been interrupted?
The wireless LAN or Bluetooth connection was interrupted. Turn off the printer, and
then turn the printer on again.
 The access point could not be found.
An access point for establishing a connection could not be specified.

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See page
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