Brother RJ-3050 User Manual page 129

Troubleshooting
Error messages from the printer (RJ-3150 only)
Error Message
Incorrect Password
No Template
Selected
Invalid Database Record
Media Error!
Check Loading
Cover Open
Close Cover
Communication
Error
WPS did not connect
Try to connect again?
Mass Storage
Operation Error
Noncompatible USB device.
Remove Device
Cause/Remedy
 Is the admin password correct?
Enter the correct password.
 If you do not remember the password, use [Device settings] of the "Printer
Setting Tool" to reset the password. For details, see 11 Admin Password
in Display Settings (1) (RJ-3150 only) on page 74.
 There is no template with the specified number.
Specify a correct number.
 When printing a template, an error is indicated if the specified template does
not exist.
 There is no database with the specified number.
Specify a correct number.
 An error is indicated if the search for a template with a linked database fails.
Is the correct RD Roll installed?

Check that the correct media, for example, type (die-cut label or continuous
length tape) and die-cut label size, is installed.
 Is the RD Roll installed correctly?
If not, remove the RD Roll, and then reinstall it. For details, see Setting the
RD Roll on page 10.
 Are the roll guides touching the sides of the RD Roll?
Move the roll guides against the side of the RD Roll. For details, see Setting
the RD Roll on page 10.
 Is enough of the roll remaining?
If not, install a new RD Roll.
Is the RD Roll compartment cover open?
Check that the RD Roll compartment cover is closed.
Transfer of the data failed. When sending a template as a .blf file, an error

is indicated if the model name in the file is different.
Has the wireless LAN or Bluetooth connection been interrupted?

The wireless LAN or Bluetooth connection was interrupted. Turn off the
printer, and then turn the printer on again.
 The access point could not be found.
 An access point for establishing a connection could not be specified.
Is the printer in mass storage mode?
An error is indicated if the file system becomes corrupted or a file is copied
while a mass storage file is being processed. Turn off the printer.
Has a device been connected that is not supported by the USB host port?
An overcurrent was detected by the USB host port, or connection of an
unsupported device was detected. Turn off the printer, and then check the
connected device.
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