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12. TROUBLESHOOTING
Advise
Before asking for repair of the projector, check the following. If the symptom persists, stop using the projector, be sure to unplug the
power plug, and then contact your dealer.
12.1 No image appears on the screen
Overview
Problem
Power can not be turned on.
No image appears on the
screen.
Power turns off.
The screen for entering the
password appears.
Splash image is kept displayed.
R5905597 PHXX SERIES 20/05/2014
Solution
Check whether the STATUS Led is on or off and how it is lightning.
•
Press any key to cancel BLANK
•
Check that the lens cap is removed.
•
It may take about 2 minutes for the lamp to light up.
•
The lamp fails to light up on rare occasions. In such a case, wait for a few minutes and
then try again.
•
If the projector was turned off before the lamp was cooled down sufficiently last time, the
fan may start rotating and the POWER key may not work after the power cord is plugged.
After the fan stops rotating, press the POWER key to turn back on the STATUS Led.
•
Set SCART INPUT in the FEATURE menu to OFF.
•
Check that the intake vent is clean.
•
Check that the cables connected to the external devices are not broken.
•
When an extension cable is being used, replace it with the supplied cable for check.
When images are displayed correctly, add an RGB signal amplifier to the extension cable.
•
This problem may occur when the intake vent and/or exhaust vents are blocked.
→ Remove the objects blocking the intake vent and/or exhaust vents and then carry out
the following procedure.
a) Wait for the intake fan and/or exhaust fan to stop.
b) Unplug the power cord from the wall outlet.
c) Wait about 10 minutes.
d) Plug the power cord into a wall outlet.
e) Press the POWER key.
•
Check that AUTO POWER OFF has been set to OFF.
•
If the lamp has deteriorated, it may go out after a while it illuminates.
PASSWORD FUNCTION in the FEATURE menu has been set to DISPLAY INPUT
enable the password lock.
→ Enter the password or contact the person in charge of management of the projector.
•
Turn on the power of the connected device, or check whether there is something wrong
with the connected device.
•
Checke whether the external device output signals. (Check this especially when the
external device is a notebook computer.)
•
Check that the cable connected to the external device is not defective.
•
Check that the projector is connected to the external device using the correct terminals.
•
Check that the connected device is correctly selected as the input source.
•
When an extension cord is being used, replace it with the supplied cable and check
whether images are projected correctly. If images are projected correctly, use an RGB
signal amplifier along with the extension cord.
12. Troubleshooting
to
103
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